garyartreach
Forum Replies Created
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Gaby – I’d really appreciate continuing this conversation by email instead of public forum. Is this possible?
fair play Gaby
fair play
You are correct and bad language is a poor response. I apologise.
My concern with turning off plug ins etc (As i did not build the site and I am not a web coder) is that I have no idea how turning any of them off or on again will actually affect the public facing elements of the site. So I just can’t do it until i get a test site in place. I’m working with hosts on restoring a back up from january – which is when this issue first affected me due to updating a plug in – IF i can install that back up then at least I can find the hundreds of missing images and scores of missing galleries. IF not then who knows what next!The reason I haven’t fed back is that your instructions mean nothing to me. I am not a coder or a web developer I am merely adding content to a website. Asking me to track plugs ins, turn them off and on or whatever, it just doesn’t work for me. I didn’t build this website and if I did I certainly wouldn’t be using WordPress again as it’s sh**.
As far as I am concerned if a plugin may be affecting your gallery plugin then you, as the gallery plugin creators should be aware of that and fixing it, you shouldn’t be passing the responsibility onto me the end user.
I have complained about this at length when it first happened months ago and it got me nowhere. Again, all of your support in this instance means nothing as you’re asking me to complete tasks that I don’t know how to do.
I am now looking into completely replacing next-gen plugins and removing your elements off our website entirely. This is completely down to the fact that you haven’t actually helped me, you’ve just given me a list of jobs that I don’t understand.Hello,
This thread has been waiting for over 4 days for a response…