I’m happy to report that the issue is now resolved.
The fix was changing the Dynamic blocks method from “Server-side using W3 Total Cache” to “Client-side insert” in Ad Inserter settings.
After making this change and re‑enabling caching, the ads are now visible to all users (both logged‑in and visitors).
Thank you for your time and assistance — the debugging tools you provided were very helpful.
Have a great day!
Thank you for your response.
I have now done the following:
- Enabled remote debugging in Ad Inserter settings (Debugging tab).
- Disabled all caching plugins.
After disabling caching, the ads now do not appear even when I am logged in as an administrator.
