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Viewing 7 replies - 1 through 7 (of 7 total)
  • Thread Starter frost0103q

    (@frost0103q)

    Reposting since link is broken.

    Thank you for your response. We checked and the To: field appears to be configured as you suggest.

    Here is the configuration:

    .. you can use these mail tags:
    [Firstname] [Lastname] [E-mailaddress] [Company Name] [tel-176]

    To: address@codebroker dot com

    From: [Firstname] [Lastname] <address@codebroker dot com>

    Subject: Text

    Additional headers: Reply-To: [E-mailaddress]`

    • This reply was modified 3 years, 5 months ago by frost0103q.
    Thread Starter frost0103q

    (@frost0103q)

    Thank you for your response.
    We checked and the To: field appears to be configured as you suggest. Please see the image, below. (We have blacked out the specific email address, but the form is as you describe.
    Do you see any issues with this configuration?
    This is a LINK for a setting form screenshot.
    https://api.asm.skype.com/v1/objects/0-eus-d3-6d051f3bee628e65be219436d8df1dc2/views/imgpsh_fullsize_anim

    Thread Starter frost0103q

    (@frost0103q)

    We tried some addtional experiments but were unable to solve the issue.

    We cloned the site, deleted CF7 and all associated plug-ins, then re-installed CF7 and created a new form and a new page.

    When the form is submitted on the new page, it still takes 6 seconds or so to submit.

    We created a brand new WordPress site and installed CF7 and created a new page with the default form, and the submit was fast – so as expected, the server is fine.

    Is there a way to manually uninstall all of the files associated with CF7 from our web site?

    We did have Flamingo installed at one time, but no longer. Could that be impacting this?

    Are there any files we should review/remove to make sure that can get a clean install of CF7? Ideally, I’d prefer to not lose the 70 or so forms we have created.

    Thread Starter frost0103q

    (@frost0103q)

    We changed to the 2022 theme, cleared the cache, and turned on only the plug-ins you suggested and it still takes 5-6 seconds for the form submit to complete. We also tried turning off all plug-ins except CF7 and got the same result. We also tried updating to WordPress 6.1 and that did not help either. What do you suggest we try next?

    • This reply was modified 3 years, 6 months ago by frost0103q.
    Thread Starter frost0103q

    (@frost0103q)

    Theme – Twenty Seventeen but it is customized by a Developer.

    And Other plugins are

    AddToAny Share Buttons
    Ajax Load More
    Category Posts Widget
    Clear Cache For Me
    Classic Editor
    Content Views
    Comment Link Remove
    Easy Logo
    Content Views Pro
    Enable Media Replace
    EWWW Image Optimizer
    Nested Pages
    Woody code snippets (PHP snippets | Insert PHP)
    Nooz
    Widget Options
    Post Types Order
    Really Simple SSL
    Redirection
    WP Category Permalink
    WP SEO HTML Sitemap
    WP Slick Slider and Image Carousel
    Yoast SEO

    Thread Starter frost0103q

    (@frost0103q)

    Thanks for your reply.

    Here are two (of many) pages that use ContactForm 7.
    1) This page collects no data on the form: codebroker dot com/call-center-customer-appeasement-research
    2) This page collects data on the form: codebroker dot com/excellence_in_co-pay_program_measurement

    And, if you need, I can create a private staging site for you if that would be helpful.

    • This reply was modified 3 years, 6 months ago by frost0103q.
    • This reply was modified 3 years, 6 months ago by frost0103q.
    Thread Starter frost0103q

    (@frost0103q)

    The server we are using is part of a reasonably high-end business hosting package and has very good performance.  It is not a cheap consumer shared hosting server.
    
    Our site is built using the Cornerstone page builder.
    
    We also have installed the following CF7 add-ons. The last 2 are normally disabled.  Disabling the first 3 does NOT improve the performance issues:
    
    1) <strong>Success Page Redirects</strong>
    2) <strong>Extension for MailChimp</strong>
    3) <strong>Honeypot</strong>
    4) <strong>Email before download</strong> (normally disabled)
    5) <strong>CF7 to Webhook</strong> (normally disabled)
Viewing 7 replies - 1 through 7 (of 7 total)