Frederic Guzman
Forum Replies Created
-
Hey @azatecas,
Good to hear the latest update fixed it for you and thanks for confirming!
Quick note for the future: if your dashboard ever goes dark again, the most common cause is your WordPress scheduled tasks (called “WP-Cron”) not running properly. On sites that don’t get much traffic, those tasks only run when someone visits the site, so they can quietly stop firing.
Two easy things that help prevent it:
1. Install the free “WP Crontrol” plugin, it lets you see all your scheduled tasks in one place and clear any that get stuck
2. Ask your hosting provider to set up a “real cron job” that hits your wp-cron.php file every minute. This is more reliable than relying on site visits. If it happens again, just reply here and I’ll help you sort it out.
Cheers,
Erick
Hey azatecas,
Thanks for flagging this, it’s a real issue and I’ve seen it bite a few users on sites where WP-Cron just doesn’t fire reliably. We’re working on a backup sync pool that kicks in when both WP-Cron and Action Scheduler fail or get stuck. It’s pretty simple. It watches for missed data pushes and kicks in automatically when the normal flow dies It runs at most once a day, we’re being deliberately conservative here because the last thing we want is for a fallback mechanism to slow anyone’s site down, You’ll see a clear warning on your dashboard when it activates, so you know what’s happening and can dig into why the primary cron stalled. We’re testing it now and it should make the next release. Definitely not shipping this week, but soon.
For the meantime, a couple things that can help if you’re hitting this right now. Grab a tool like WP Cron Control or Advanced Cron Manager and check if sitepulse events are piling up in the queue clearing them manually usually gets things moving again If your host supports it, disabling the built-in WP-Cron and running a real system cron hitting wp-cron.php every minute is way more dependable, especially on low-traffic sites.
Let me know what kind of hosting you’re on (shared, VPS, any object caching and I can give you more targeted advice.
Best,
Erick