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Viewing 15 replies - 16 through 30 (of 64 total)
  • Ian

    (@foxytechnology)

    Argh! That’s what I was afraid of… looks like it’s something that COULD be fixed by you or your users messing around with chrome’s settings, but obviously that’s ridiculous to expect… I think the only real way to guarantee it works everywhere is to use images. I’ll include this option in version 1.4.

    Ian

    (@foxytechnology)

    It’s not extremely easy to do… however I’ll try to put it in in either version 1.4 or version 1.5, just for you 😉

    Ian

    (@foxytechnology)

    I’m very sorry for the late reply-
    In the CSS, change the classes .rr_small_input and .rr_large_input so they both have:
    border: 1px solid black;
    Similarly, try various combinations of removing the
    float: right !important;
    from the class “right”, as well as adding one or more of:

    float: left;
    display: block;
    display: inline-block;
    display: inline;

    to the rr_small_input and rr_large_input classes.

    Thank you very much for this support thread – because of you, mostly, I am going to completely change the way the form is handled in version 1.4!

    Ian

    (@foxytechnology)

    Thank you for the feedback. Suggestions (1) and (3) should be fixed in the next version (1.4). Suggestion (2) will also very soon be addressed! Keep an eye out for version 1.5 🙂

    Ian

    (@foxytechnology)

    I’m very sorry for the late reply- can you link me to either one of your sites? In any case, I will work on modifying how the stars are displayed to prevent this from happening.

    Ian

    (@foxytechnology)

    That’s very strange – I doubt it’s related to the plugin, as we don’t mess around with schema markup involving any company name (as of version 1.3, anyway).

    Check your site with the google webmasters tool and see what it finds, I would love to know what you come up with!
    http://www.google.com/webmasters/tools/richsnippets

    Ian

    (@foxytechnology)

    Homepage would work, yes! Or your footer or anything similar

    Ian

    (@foxytechnology)

    D’oh! The folly of copy-pasting 🙂 Thanks for catching that!!

    Ian

    (@foxytechnology)

    I think I know what’s causing this now… It seems to be a rare, but known, issue. Tell me, can either of you see any or all of the characters from this page:
    http://www.quackit.com/html/html_special_characters.cfm
    ?
    Especially the white and black stars (the 16 & 17th symbols from the top)

    Ian

    (@foxytechnology)

    The large quote mark at the beginning is intentional, it was styled to be a “drop cap”. If you don’t like it, you can remove the fields from rich-reviews.css – they should all be under .drop_cap.

    Yeah – I know about the rnrn issue, thank you! It’s because I pretty heavily strip tags, html code, and php code from all the text inputs because I want to make sure that my plugin is secure – so an “Enter” for white space is interpreted as “\ n” (with no spaces in between), and then that slash is subsequently removed by my plugin. It’s something I know I need to fix (and will; of course!) but I don’t want to just remove the code that strips that particular tag, as then my plugin will not be secure! I just need to loosen up the tag stripping rules a bit 🙂

    Ian

    (@foxytechnology)

    As of version 1.3 the reviews themselves will not display in google search results (this is coming very soon!); if you want the aggregate review ratings to be displayed, use the shortcode [RICH_REVIEWS_SNIPPET]. This will show up in google search results as a “star rating” below your site title.

    Let me know if you need anything else!

    Ian

    (@foxytechnology)

    Sorry for the late response! There’s been a flu going around my town :-/

    An upcoming release will allow you to style those labels at will. They are barely visible because I set the font-weight of .rr_form_heading in rich-reviews.css to be 100. Take the field away, or give it a larger weight (perhaps 400) and that’ll fix it.

    I also see that you’ve translated the fields. I would LOVE to have translations included in the next release. Can you get in touch with me by email (iandouglas at nuancedmedia dot com) and let me know if this is something you’d be willing to help me with? I would greatly appreciate it! 🙂

    Ian

    (@foxytechnology)

    That’s really strange! Rest assured that I see the stars on your site perfectly fine, so it’s likely that most of your users will as well. Perhaps your computer or browsers are not set to the correct encoding? Try (in Chrome, at least) going to View -> Encoding, and seeing if it’s “UTF-8”.

    Also, the next release of the plugin will allow you to customize and display your own text or images in place of the stars 🙂

    Let’s keep trying to debug what’s going on, and if you figure it out seperate from me please let me know! Not being able to see stars is a big problem for users! 🙂

    Ian

    (@foxytechnology)

    Seems like something is wonky with your computer – have you disabled javascript or anything? I just went and submitted a review on that page and I was able to select 5 stars, as well as submit the review just fine (using Chrome).

    Ian

    (@foxytechnology)

    The most recent version, version 1.3, enables all the features you requested in question (1) – just change the “category” shortcode, as documented in the instructions in the admin page. Let me know if you have any trouble with it!

    The form is fairly ugly right now – this is something that is being fixed 🙂 If you’d like to mess with the CSS yourself, change the classes in the plugin folder (or add classes in a custom CSS file – there are no important tags associated with the form so you can easily override it). The appropriate classes are:
    reviewform (the wrapper for the entire/overall review form)
    rr_input_stars (the stars on the input form)
    rr_form_heading (the labels, such as Name/Email/Etc, for each input)
    rr_small_input (the input box itself for the single line inputs)
    rr_large_input (the input box for the multi line comments input)

    I’d love to see what you come up with, and I will let you know when the new form CSS comes out 🙂

Viewing 15 replies - 16 through 30 (of 64 total)