forge12marc
Forum Replies Created
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Hi @pablodj ,
thank you for reaching out.
That behavior should not occur – even if the arithmetic CAPTCHA is bypassed on the front end, the backend should still detect and flag the submission as spam.Could you please share the URL of the affected page, so we can review the implementation directly?
Alternatively, you can send us a Duplicator package of the site via WeTransfer to info@forge12.com. We’ll run it in our development environment, analyze the issue in depth, and, if necessary, provide an update or patch.Best regards,
MarcHello @chris8081 ,
We haven’t received any feedback for a week, so we’ll close this ticket for now.
If the issue persists, feel free to reopen it or create a new one — we’ll be glad to take another lookBest Regards
MarcHello @bonaldi
The issue has been resolved in version 2.2.53. Please update and let us know if the problem persists.
Best Regards
MarcHello @mcherubin
The issue has been resolved in version 2.2.53. Please update and let us know if the problem persists.
Best Regards
MarcHello @mcherubin
Thank you for your message. We’re investigating the issue. In the meantime, you can go to SilentShield → Extended → Disable WooCommerce Checkout Captcha to temporarily turn off bot validation on checkout pages.
Hello @chris8081,
it looks like your CSS is overriding the stylesheet for our fields.
Open the Inspector, take a look at the affected input fields, and check if your theme or another plugin is changing their CSS.Best Regards
MarcHallo @pigsound
der Fehler wurde behoben. Der Shortcode ist “veraltet” und war noch übergangsweise integriert. Bitte entfernen. Die Formulare werden nun global geschützt.
Hallo
danke für die Nachricht. Der Fehler wurde behoben.Herzliche Grüße
MarcHi Phil,
Thank you for the update. We’d be happy to assist you further if you need any help.
If you can provide us with a copy of your site using Duplicator or grant access to a staging environment, we’d be glad to debug the issue directly. This would also help us improve the plugin and prevent similar issues for other users in the future.
Best Regards
MarcHello @georeports,
Connect to your server via FTP. In /wp-content/plugins/, rename the folder captcha-for-contact-form-7 to something like captcha-for-contact-form-7-backup. That immediately disables the plugin and removes the captcha protection.
Then, check if you’re running the latest version of WordPress and the plugin. If not – update. Outdated software is the enemy of clarity.Best Regards
MarcHello @umdiecker ,
we have released the new version, which resolves your issue.
Best Regards
Marc- This reply was modified 10 months, 2 weeks ago by forge12marc.
Hello @umdiecker ,
thank you for reporting this. The current log creation is tied to the global debug mode.
Please set the following in your wp-config.php to stop the log output for now:define('WP_DEBUG', false);We will release a quick fix later today that introduces a dedicated constant for enabling logs, independent of
WP_DEBUG. This way logging can be switched on deliberately, without relying on the global debug flag.Hi Werner,
thank you for the detailed feedback. Based on your description, it is very likely that the issue is related to server-side caching rather than the plugin itself.
Elementor’s cache and SilentShield are working as expected, but if the server (or an additional caching layer, such as Varnish, Nginx microcaching, or a hosting-level cache) is serving a static version of the captcha image, then the same file will be delivered repeatedly – regardless of device or IP.
I recommend temporarily disabling the server cache or asking your hosting provider to exclude the SilentShield captcha endpoint from caching. This should ensure that a fresh captcha is generated on each request.
Currently there is no “reset” function for SilentShield’s data, since the plugin doesn’t persistently cache captcha images itself. Once caching is bypassed, the issue should resolve.
Best regards,
MarcHi Martin (@gregory0907),
please connect via FTP to your WordPress installation and go to the
/wp-content/plugins/folder.
Rename the foldercaptcha-for-contact-form-7– this will deactivate the plugin and you should then be able to log in to your site again as normal.After that, it would be very helpful to know which plugin version you are currently using.
If possible, please also enable debugging in yourwp-config.phpby setting the following values:define(‘WP_DEBUG’, true);
define(‘WP_DEBUG_LOG’, true);
define(‘WP_DEBUG_DISPLAY’, false);Then try logging in again using an Incognito/Private browser window.
The log file will be created here:
/wp-content/uploads/f12-logs/plugins-2025-09-24.logPlease send us that file so we can analyze the issue in detail.
Best regards,
MarcHallo @pigsound ,
wir haben gestern ein Update veröffentlicht, das den Fehler behebt. Bitte prüfen und kurze Rückmeldung. Danke.
Viele Grüße
Marc