flycart
Forum Replies Created
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Hi
Thank you for reaching out.
May i know which Measurement Price calculator plugin you are using ?
The plugin might be using the highest filter, which might be overriding the price.Thanks
RameshForum: Plugins
In reply to: [Discount Rules for WooCommerce] Incompatible with Currency Converter WidgetHi
Thank you for reaching out. I am Ramesh from Customer support.
Currently we have compatibility with this Currency Switcher plugin
https://wordpress.org/plugins/woocommerce-currency-switcher/Unfortunately, we do not have compatibility with the Currency Converter Widget
https://woocommerce.com/products/currency-converter-widget/We are working on compatibility with a few other currency switchers/widgets… But as of now, we do not have compatibility with the plugin you have mentioned.
Would it be possible to use this one https://wordpress.org/plugins/woocommerce-currency-switcher/
Let me know. If you need some more information, feel free to submit a request at https://www.flycart.org/support
Thanks
RameshForum: Plugins
In reply to: [Discount Rules for WooCommerce] Wrong sale badgeHi
Thank you for reaching out. It seems your theme has a snippet that customizes the Sale badge (Example; By comparing the regular price and sale price, it displays a percentage).
That may be the reason why it shows a 100%Something like mentioned in this tutorial: https://www.cloudways.com/blog/change-sale-badge-text-in-woocommerce/
However, our plugin does a dynamic discount. So that custom function written in the theme might not aware that there is a dynamic discount
The function could probably in a functions.php file or another file inside the theme.
If you have trouble finding it out, we can assist you with it.
Please post a support request at https://www.flycart.org/support
Happy to helpThanks
RameshForum: Plugins
In reply to: [Discount Rules for WooCommerce] Current version breaks cart (with WPML)Hi
Thank you for reaching out. Is it possible to submit a support request with the url to the website and screenshots of the discount rule you have configured ?
You can submit the request using the form at https://www.flycart.org/supportThanks
RameshForum: Plugins
In reply to: [Discount Rules for WooCommerce] Pro Version with WooCommerce MembershipHi
You can create a cart based rules and apply a discount.
However, i am not sure if you are referring to a product or a usergroup when you say “specific memberships”
if you can give us a little more information, it would help us understand the requirement and guide you accordingly.Thanks
RameshHi
Thank you for reaching out. I have answered to the same question via the support chat.
Have a great dayRamesh
Forum: Plugins
In reply to: [Discount Rules for WooCommerce] double discount bugHi
Thank you for reaching out. Were you using any other discount plugin that call the pricing hooks multiple times ?
Is it possible to send us a support request here providing url to a product where we can test ?
You can submit a support request from here: https://www.flycart.org/supportThanks
RameshHi
Thank you for reaching out. I am Ramesh.
I guess the issue was in a different plugin that has the file: wp-blog-header.php
We do not have that file in our plugin.However, we are using the $product->id in two places for compatibility with lower versions of WooCommerce.
For example, in the woo_functions.php, we use a condition to check the WC version.
If it is greater than 3.x, we use the $product->get_id()
if it is a lower versions, then we use the $product->idWe did not use this method arbitrarily.
Hope this helps.If i misunderstood your question, please do let me know.
Thanks
RameshHi
Thank you for the feedback. Really appreciate it.
We are trying our best to improve the UI. However, the plugin, as you have mentioned, supports a number of complex pricing rules (more than 200+ scenarios).
We were able to provide a simple three-step wizard and a number of tutorials with examples, screenshots and videos (https://docs.flycart.org) – in order to help users to create rules on their own.
We offer the free set up assistance because there are still a number of non-tech savvy store owners who need help. Setting up a rule like BOGO is simplified. But there are at least 60+ different possible scenarios in offering a BOGO rule.
Each store run unique promos. So we are having a free set up assistance.I am not sure if offering a free assistance can be equated to being a UI issue. But i totally understand the importance of UI/UX and we continuously work on improving it.
Please feel free to share your thoughts/ideas as well. We are always happy to receive a constructive criticism from great customers.
Meanwhile, I am so sorry that you had an issue with a rule. It would be great if you could send us the issue that led to the issue. It would help us re-produce and improve. You can reach out to us at https://www.flycart.org/support
Once again our sincere thanks for the feedback.
Thanks
RameshForum: Plugins
In reply to: [Discount Rules for WooCommerce] Multi-Currency SupportHi
Thank you for reaching out.
Since the multi currency plugins force override the prices, they might often conflict with discount plugins as they also do override the pricing.
We have compatibility with the following plugin
https://wordpress.org/plugins/woocommerce-currency-switcher/You can test using the free version of our plugin and also the above currency switcher plugin to understand how they work together.
Thanks
RameshForum: Plugins
In reply to: [Discount Rules for WooCommerce] Don’t show discounted prices on product pageMy apologies. We moved the help topic here:
https://docs.flycart.org/woocommerce-discount-rules/faqs/all-about-discount-tableThanks
RameshHi
Thank you for reaching out and really appreciate the suggestions.
Currently, we have a switch that disables the discount rules when a normal WooCommerce coupon is applied.
As you have suggested in Point 1, we are working on providing another switch that disables the coupon when a discount rule is applied (the exact opposite of the current switch)
So this gives flexibility.
Regarding Point 2: We also allow association of a normal coupon to a discount rule. So if there is a free item rule that is triggered using a coupon, then the removal logic might get into a conflict.So once we implement the Point 1 will remove the confusion to a larger extent.
If you have any further questions, please feel free to reach out to https://www.flycart.org/support
Thanks
RameshForum: Plugins
In reply to: [Discount Rules for WooCommerce] Product subtotal isn’t updatingHi
Thank you for reaching out.
Is it possible to submit a support request providing the url to the site where we can check this ?You can submit a request using this form: https://www.flycart.org/support
Hi
Thank you for reaching out.
1. Yes. You can customize it if you are using the latest Woo Discount Rules plugin with cart based rules.
The default text (Coupon) comes from WooCommerce.
Here is a code snippet that can help you customize it in any way you like it
https://gist.github.com/rameshelamathi/8d43d70bb0079a65ce88a9a43bcd4e29Consider using the Code Snippets plugin to add the snippet. https://wordpress.org/plugins/code-snippets/
2. You can hide it using the following snippet
https://gist.github.com/rameshelamathi/c69d85fd2a8b371f7175f8dbe9d2a6a0NOTE: This works only for virtual coupons applied by the Woo Discount Rules.
(Also, when the remove link is present and if you remove, it will remove the discount and display a message. However the rule conditions match, then it would re-apply the same. That was the reason for your second point).
Removing [REMOVE] link using the snippet will help you in both cases.
Hope this helps.
If you have any further questions, please submit a support request at https://www.flycart.org/support
Hi
Thank you for reaching out.
Is it possible to submit a support request at https://www.flycart.org/support
with url to a product in the site ?Also can you provide us in the support request with the url to the plugin that you are using for the Product Options / Attributes ?
Is it the one listed in codecanyon or a different one ?Thanks
Ramesh