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Forum Replies Created
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Forum: Plugins
In reply to: [Easy Appointments] Empty Email Body At Email NotificationsHi Sanyeev,
It looks like that your hint with Loading default template at Admin Email Template has solved the issue on my test environment. Will remain bit testing. But so far thank you very much for your support <3.Forum: Plugins
In reply to: [Easy Appointments] Empty Email Body At Email NotificationsHello Sanjeev Kumar, sorry for my late reply. I’ll provide an update shortly. I pressed by accident the reset plugin button on my test environment and have to restore my data to the previous state first before I can continue with your recommendation.
PS.: after pressing the reset plugin button, almost all pages except settings are not accessible anymore, like vacations, connection, services etc. A plugin down- or upgrade is needed to get access to the pages.Forum: Plugins
In reply to: [Easy Appointments] Empty Email Body At Email NotificationsHI Sanjeev Kumar,
All the checkboxes were selected, and I can now say with certainty that, starting with version 3.12.22, the admin email is no longer sent with the correct content.
I tested all versions from .20 to .26 on my test instance, and starting with version 3.12.22, the email containing the form data—including the links to confirm or cancel appointments—is completely blank. I tried various settings, but always got the same result: a blank admin email.
I’d appreciate any tips, but I had to roll back to V3.12.21 because the admin email with the links is essential for my workflow—I don’t have time in the evenings to check all incoming requests in the WordPress backend.
Inbox overview, comparision mails between .21 and .22
https://drive.google.com/file/d/1pob4dPjfZieUgWx4nP4L3V5WMpEFl-BD/view?usp=sharing
-> here you can see the first evidence (“New Reservation 2” vs. “New Reservation 3”) that the preview f the body is empty.
ADMIN email body version until V3.12.21:
https://drive.google.com/file/d/18Htm9BrUHlzupqBNoPHn39gb3Vco6xXX/view?usp=sharing
ADMIN email body version starting from V3.12.22:
https://drive.google.com/file/d/1K2sdDWjDMa50mpYP2ATDKXdl-BsUEvSZ/view?usp=sharing