Fernando a11n
Forum Replies Created
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We haven’t heard back from you in a while, so I’m going to mark this as resolved – if you have any further questions, you can start a new thread.
Forum: Plugins
In reply to: [WooCommerce] Dashboard Not WorkingWe haven’t heard back from you in a while, so I’m going to mark this as resolved – if you have any further questions, you can start a new thread.
Forum: Plugins
In reply to: [WooCommerce Square] Square Checkout Page Payment Form Error@dbeaty2 I visited your site but wasn’t able to see the Square credit card form. I’m guessing you disabled it for now so it doesn’t display to customers.
The type of issue you described is most often caused by plugin or theme conflicts. It’s usually software installed on the site that stops the Square form from loading correctly. That’s the first thing you’ll want to confirm or rule out.
Here’s what I’d suggest:
1. Switch the theme of your website to the free Storefront theme.
2. Deactivate all the plugins except for WooCommerce and Square, then check if the issue persists. If the problem is resolved then please move on to the next step.
3. Activate features one by one while testing for the issue, until you find the one that is causing this behavior.
We recommend that these steps are taken on a staging site, which is a clone of your live site that you can modify without risking making any permanent damage to your live site. You can create it using a plugin like WP-Staging. This plugin lets you copy and redeploy a WordPress site with minimal work.
Hopefully that helps you find the culprit!
Forum: Plugins
In reply to: [WooCommerce] Webpage behaving wierd@jdsharma I’m not entirely sure that I understand the issue you described. Can you elaborate on what the issue is, and what are the steps that need to be followed to be able to reproduce/see that issue?
Please add any relevant screenshots where we can see the issue.
Forum: Plugins
In reply to: [WooCommerce] global sales taxHi @brothman01!
We’d recommend reaching out to a tax specialist to discuss the tax rates you should be incorporating to your site. Generally speaking, you would charge taxes to customers in the regions where you are obliged to pass along that tax to the authorities. That means you might not necessarily have to charge tax to all customers worldwide, as you aren’t necessarily required to pay taxes in every country out there.
I would strongly encourage you to consult with a tax specialist, so you can be sure of what regions require you to charge taxes to customers and pay those taxes to the authorities.
Forum: Plugins
In reply to: [WooCommerce] woocommerce erros crashed my website, please helpThis type of errors are generally caused by plugin conflicts. You’d need to verify the conflicting plugins in order to bring your site back. Based on the error messages you shared, it’s possible the issues were caused by these plugins:
* woocommerce-direct-checkout
* webappick-product-feed-for-woocommerceIf you can’t access your wp-admin dashboard at the moment, you’ll have to access your site via FTP. You can contact your host to help you get FTP access, if you don’t have it yet.
Once you’ve accessed the site via FTP, look for the plugin folders inside wp-content / plugins. To disable a particular plugin, rename its folder. For example, change the name from
woocommerce-direct-checkouttodeactivate-woocommerce-direct-checkout.If even after disabling those two plugins the site is still not working, try disabling all your plugins. You can do that by disabling the top plugins folder to
deactivate-plugins.Refresh the site, and if it’s back up, you can rename the folder back to what it was. Then you can start re-enabling plugins on the site’s dashboard one by one (starting with the main WooCommerce plugin), until you find the one that caused the site to crash.
Once you confirm which is the conflicting plugin, you can reach out to its developer directly for assistance.
Forum: Plugins
In reply to: [WooCommerce] What happened to this Coupon option?Hi @devinmurdock!
The instructions you linked to are part of a doc for the Smart Coupons premium extension. Meaning that this is a new feature added by an extra paid plugin you can purchase and install on your site.
I verified that the option is still there when you have the extension installed.
If you have this extension installed on your site but aren’t seeing the option, I’d encourage you to reach out to WooCommerce.com support for help. You can contact them from the following page:
Forum: Plugins
In reply to: [WooCommerce] Attributes as dropdown’s without variation@dazemx I don’t know of any plugin that works like that. Normally, for this type of scenario, I’d recommend Product Add-Ons, like you mentioned. However, yes, you would have to recreate the add-on values, as they aren’t taken off of the product attributes.
I believe you’d need custom coding in order to achieve what you described exactly. I’ll leave this thread open for now, in case there are any other users out there that have any suggestions.
Forum: Plugins
In reply to: [WooCommerce] Hide Price Roles user@psp95 I don’t personally know of any extensions that would only show prices for a specific user.
However, there are some extensions, like Role Based Pricing for WooCommerce, that help you hide prices for logged out customers and specific user roles. It works off a user’s role though, and not with specific accounts.
I hope this helps!
@kiberchaka It sounds like your questions are more focused on the overall security of a WordPress website – which isn’t specific to the WooCommerce plugin.
I’d recommend doing a bit of reading on general security tips for a WordPress/WooCommerce site. Here are a couple of good articles that touch on the subject:
https://woocommerce.com/posts/woocommerce-security-first-steps/
https://www.malcare.com/blog/is-woocommerce-secure/Forum: Plugins
In reply to: [WooCommerce] help with product management@nigel52 You only need to enable one of the two. Enabling one will disable the other any way.
Forum: Plugins
In reply to: [WooCommerce] Subcatagories not displaying@kwood1985 If you temporarily change your theme to Storefront, do the subcategories work?
Forum: Plugins
In reply to: [WooCommerce] Woocommerce Cart Changes@bertomolina98 I’m going to mark this thread as resolved now – if you come across any other questions, feel free to start a new thread.
Forum: Plugins
In reply to: [WooCommerce] help with product management@nigel52 If you have selected to
Manage stock, yes. The difference is at what level will stock be managed – at the product or variation level.Forum: Plugins
In reply to: [WooCommerce] Same SKU for variables@olivereio Two variations (or two products, for that matter) cannot share the same SKU.
If you want to add product options that do not affect inventory, and do not require an SKU, you can use something like Product Add-Ons. That will let you add the same type of functionality, like a dropdown to select orientation, without needing to manage stock for each option.