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Viewing 15 replies - 106 through 120 (of 155 total)
  • Plugin Contributor farinspace

    (@farinspace)

    Please let me know if you need any more assistance.

    Plugin Contributor farinspace

    (@farinspace)

    Marking this as resolved. Just for reference, the issue was with another plugin. The “Shortcodes Anywhere or Everywhere” plugin has a bug and would conflict with Nooz (or any other plugin that uses “post meta arrays”). I’ve detailed the bug and submitted it to the plugin author.

    Plugin Contributor farinspace

    (@farinspace)

    Solved with some vigilance …

    I checked the page that the press-coverage was setup “http://www.chefgorji.com/wp/news-4/press-coverage” and found that the shortcode was NOT in place.

    [nooz type="coverage"]

    I would also recommend that you adjust your URL/permalinks.

    What likely happened:

    By default, Nooz, will create the pages required to show press releases and coverage (Nooz prompts the user for this). These pages include the shortcodes necessary to display the press releases and coverage lists.

    It is likely that someone editing the site (you or another person) moved the page, created another page and did not place the shortcode correctly.

    Nooz attempts to mitigate the above and other issues, by on-boarding the user and auto creating the initial pages required. Additionally Nooz provides contextual help (e.g. the Help tab in the upper right) to assist and educate the user about the plugin, its

    Moving forward:

    I will look into other ways we can continue to simplify the UI and provide better guidance to those who need it.

    Plugin Contributor farinspace

    (@farinspace)

    From the list of enabled plugins, I am going to turn off all plugins and then incrementally turn one on at a time .. to find the conflict.

    Hence having a staging site is ideal, again we recommend it.

    Do let me know how you would like for me to proceed?

    Plugin Contributor farinspace

    (@farinspace)

    Hi Greg, my apologies for not getting back to this sooner, you were second in the queue of another support request.

    The account that you sent over is pretty restrictive, my hands are tied. Other than viewing I can not view settings, adjust settings, view/edit code (via the editor) etc.

    If you are concerned with giving “Administrator” access, I would suggest that you create a fresh install of WordPress and then install Nooz. You can then continue to troubleshoot from there.

    I am guessing there may be some sort of conflict (third party plugin). Our last support request was just that, a bug in another plugin.

    I would also recommend using a “staging” install if chefgorji.com is currently a production install. This would help with troubleshooting and prevent disruption during troubleshooting (e.g. turing things on and off, etc).

    Plugin Contributor farinspace

    (@farinspace)

    You would have to do this in your CSS, the markup that the Nooz plugin outputs has specific CSS class names and IDs which you can target in your CSS.

    For example:

    .nooz-datetime {
        display: block;
        margin-bottom: 20px;
    }

    If you “view source” of your page, you will see the HTML markup that Nooz outputs, you will also notice the css class and IDs.

    Plugin Contributor farinspace

    (@farinspace)

    Let me know if you are still having issues, again it would probably be best if I have a look at your installation so that I may troubleshoot as well as learn from what may be going on .. you can contact me at: support at mightydigital dot com

    Forum: Plugins
    In reply to: [Nooz] Pro version
    Plugin Contributor farinspace

    (@farinspace)

    Our pro version has not yet been released, but will be soon. May I ask how you heard about it?

    Plugin Contributor farinspace

    (@farinspace)

    I’ll try to help.

    >> I am having problems getting the subtitle to show.

    Where is this happening? is it in the list of releases (using the shortcode) or the release single page?

    What version of Nooz are you using, I assume the latest version, is this correct?

    If you would like I can assist further, you can contact me at: support at mightydigital dot com

    Forum: Plugins
    In reply to: [Nooz] Homepage news list
    Plugin Contributor farinspace

    (@farinspace)

    The two post types used by Nooz currently are:”nooz_release” and “nooz_coverage”, you should be able to swap out “post” for a nooz post type.

    Plugin Contributor farinspace

    (@farinspace)

    Apologies for the late reply, I have tried to recreate a similar installation (e.g. with WordPress installed in a subdirectory), but have been unable to recreate the issue.

    If you would like I can have a look at your installation, you can contact me at: support at mightydigital dot com

    Plugin Contributor farinspace

    (@farinspace)

    Another recommendation, after you make a URL update is to go to Settings > Permalink > Save Changes .. this will flush and clear the rewrite cache (The plugin should do this automatically, but you can do the above to be sure).

    Plugin Contributor farinspace

    (@farinspace)

    Hopefully I can help you out …

    It is required that you set a URL for press releases and coverage (Go to: Nooz > Settings > Press Releases and/or Press Coverage).

    An empty value would not work.

    The follow are good examples:
    a) news
    b) news/press-releases

    I’ve taken a look at the site, let me know how you have things setup as i see the following URLs:

    /news-3/press-releases/
    /wp/news/press-releases/chef-gorji-serves-lone-star-delicacies-go-texan-restaurant-round/

    is “/wp/” a dedicated installation of wordpress? If you could let me know what your setup looks like I can try to recreate and debug what might be going on with the URL rewrites.

    Plugin Contributor farinspace

    (@farinspace)

    This is likely caused by the PHP version that is being run on your host/server. The host/server may be running a PHP version less than 5.3

    https://wordpress.org/about/requirements/

    Even though WordPress supports PHP 5.2.4 … Our plugin does not, I will be sure to add this to the README so that there is no future confusion, in fact I will make this a conditional software check to immediately warn the end-user.

    Please confirm your host/server PHP version and perhaps test on a recommended PHP 5.6+ version host/server.

    Plugin Contributor farinspace

    (@farinspace)

    Be sure to upgrade to v0.14.1, as it implements an addition which allows the above to work.

Viewing 15 replies - 106 through 120 (of 155 total)