everestthemes
Forum Replies Created
-
Hello @phosphenegraphics
Thank you for reaching out and bringing this to our attention.
I have already responded to your email regarding this issue. Could you please check your inbox and get back to me at your earliest convenience? We’re committed to resolving this problem as swiftly as possible and ensuring you have a positive experience with our plugin.
Thank you for your patience and understanding.
Best regards,
Hello @ogbcashdown,
Thank you very much for providing these details. In our upcoming version of Google Drive, we’re excited to introduce several new features:
Keep Recent: This feature allows you to choose the number of recent backups you wish to keep in Google Drive, with the added convenience of automatic deletion for older files.
Remove Backup: Automatically manages backups by deleting those that exceed a specified age.
Furthermore, we’re pleased to announce that users will now have the ability to create custom folders for specific websites, enhancing the organization of backups.In addition to these premium features, we’ve also incorporated some free features, such as displaying the connected Google Drive account / email address and providing information for connected drive space status.
Hello @ogbcashdown,
Could you kindly reach out to us through our support team? Here is the URL https://wpeverestbackup.com/support/ you’ll need to access before submitting any bugs. Thank you.
We apologize for any inconvenience caused. We’ve identified and resolved compatibility issues with your hosting environment in our recent update. If you encounter further difficulties, please reach out to us directly. Thank you for your understanding.
Best regards,
Dear @rabbitmanhattan,
Thank you for sharing your experience with Everest Backup WordPress Plugin. We’re glad to hear that Everest Backup was able to address the issues you faced with your previous plugin and that you find value in our paid version.
We’re committed to providing efficient backups and robust logging, as well as flexibility in cloud options for our paid users. Our support team works diligently to assist our users, and we’re pleased to hear that you found them responsive and helpful. We appreciate your feedback and your support for Everest Backup
Hello @derekpadula, Thank you for your kind words.
@@zajan,
Are you a real human ? Can you consider your review ? Your problem is not related to our Everest Backup Plugin ?
Thank You
Everest Backup
Forum: Themes and Templates
In reply to: [Everest News] Some Images are not visible fully page loadHello @gunadurai,
your website is not working, can you check your hosting please. Contact us through our website support.
Thank You
Hello @zajan
We want to clarify that Everest Backup Plugin does not send such emails.
There might be some confusion in this matter. Could you please double-check? Feel free to contact our support team using the following URL https://wpeverestbackup.com/support/ to submit any bug reports.
Since this behavior is not characteristic of Everest Backup Plugin, we kindly ask you to reconsider your 2-star rating.
Thank you.
Hello @gramir,
Thank you for your kind words.
Thank You for your positive feedbacks.
Hello @mohobook,
I understand that you’re encountering a different error now after renaming the ACF plugin folder on Site B. This new error is related to starting a session and modifying header information. It looks like the “breakdance” plugin might be causing these issues.
I’m glad you’re planning to reach out to our support team. They have the expertise to assist you in resolving this situation and getting your website back on track.
For now I am closing this ticket from here. If you need any further assistance in the future or if you decide to reopen the ticket, don’t hesitate to reach out. Our support team is always here to help.
Best regards,
Hello @mohobook,
Thank you for reaching out to us with your concern. It appears that the error you’re encountering may be related to a plugin file causing header information to be sent prematurely. The specific error message indicates that the issue might originate from the “advanced-custom-fields” plugin on your Site B.
To address this, I recommend the following steps:
Plugin Troubleshooting: Since the error message points to the “advanced-custom-fields” plugin, it’s advisable to deactivate this plugin temporarily and attempt the backup and restoration process again. This will help identify if the plugin is indeed causing the issue.
If the issue persists after these steps, we recommend getting in touch with our dedicated support team for further assistance. They will be able to provide more specific guidance tailored to your situation. Please reach out to us at support.n1tech.org, and our team will be more than happy to assist you in resolving this matter.
We understand the importance of getting your Site B up and running smoothly, and our support experts are well-equipped to help you with this issue.
Best regards,
- This reply was modified 3 years, 1 month ago by everestthemes.
Dear @mmarconcini,
Thank you for your feedback. Please don’t forget to save your permalink after migration / cloning or restore.
Dear @leguaro,
Thank you for reaching out to us. We understand that you are experiencing difficulties with slow upload speeds and errors when users upload files to your member platform on WordPress. We apologize for any inconvenience caused.
To address this issue, we recommend contacting us through our support page or contacting through our live support page https://support.n1tech.org. Our dedicated support team will be able to assist you further and work on your case to find a suitable solution.
Regarding your question about Everest Backup, it is primarily designed for backing up your WordPress website’s data to the cloud rather than optimizing upload speeds for user file uploads. However, our support team can provide guidance on alternative solutions or recommend some custom solutions that may help improve upload speeds for your specific needs.
Please don’t hesitate to contact us through our support page or email, and we will be more than happy to assist you in resolving this problem.
Best regards,