erikde
Forum Replies Created
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@everybear I just want to add that I’m 99% sure it’s a combination of the server not being able to process the request fast enough and Cloudflare’s “short” (60s) request timeout limit.
Assuming you don’t do it:
A possible workaround Printful could do to prevent this issue is to split the request into smaller batches if someone is trying to sync a lot of variations at once.Thanks for that @marvc, will try it now. You can add colors by clicking the product from the store dashboard and then clicking “Add Variants”. You’ll have to add all the designs and info, but at least it’s possible…
@everybear I’m sorry but I can’t do that on my live site.
I just timed how long it takes from starting the sync to the error to appear, and it seems to take around 1 minute and 15-20 seconds every time. It’s starting to feel like there’s some kind of request/process timeout that’s ending the sync.
- This reply was modified 6 years, 7 months ago by erikde.
@everybear Yes, that’s correct. That’s the error message I’m getting. The code changes each time. Here’s one of the error codes I got earlier: G77226365
I have the Cloudflare plugin installed, that’s all I can think of that could somehow interfere.
Cloudflare settings:
Security Level is set to Medium
Web Application Firewall is set to offI managed to add and successfully sync a few test products just a few hours ago and just tried again a minute ago and it worked. I haven’t changed anything on my end.
I have the same issue and deactivating the free version of the NextScripts Social Media Auto Poster plugin did not resolve this. The products seem to at least partially get added. Sometimes the generated mockups are missing, sometimes they are added to the store.
Additionally, if you view the product/variant form the printful dashboard, the printfiles are missing from the view.
@everybear- This reply was modified 6 years, 8 months ago by erikde. Reason: additional info