Upatlast

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  • Forum: Plugins
    In reply to: [TikTok] nothing shows up – screen completely empty
    Upatlast

    (@erichull)

    3 years, 10 months ago

    Sorry – GTM = Google Tag Manager – TikTok Pixel can install inside GTM with permissions if you need, just follow the instructions if you are using tag manager

    Find in the TikTok for Business webpage – under Assets > Events

    If you are a business customer, you could go to their support and place a ticket, they will probably help you more there. Found in the plugin README.txt

    Forum: Plugins
    In reply to: [TikTok] nothing shows up – screen completely empty
    Upatlast

    (@erichull)

    3 years, 10 months ago

    Thanks for the response

    1. – yes
    2. – yes
    3. yes, double checked, cleared the cache, etc…
    4. I did try from another machine, same result – deleted and installed new updated version 1.0.4 – same result

    I installed the TikTok Pixel inside GTM, tested, and have no errors. This should fit our needs for now.

    I have uninstalled and will check it out at another time.

    If we need sooner, I know where to submit a support ticket.

    Thanks

    • This reply was modified 3 years, 10 months ago by Upatlast.
    Forum: Plugins
    In reply to: [TikTok] nothing shows up – screen completely empty
    Upatlast

    (@erichull)

    3 years, 10 months ago

    I am having the same issue.

    Tried both Chrome and Safari, also incognito mode

    No ad blockers – all cookies allowed. Cleared browser and server caches.

    After install, I did have to un-check Navigation in Settings > advanced > featured in order for TikTok to show on the admin menu.

Viewing 3 replies - 1 through 3 (of 3 total)