elisaama
Forum Replies Created
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Good morning,
They say the problem is a 500 error related to Elementor.
They recommend deactivating and reactivating the plugins to check for conflicts, but these are tests I’ve already run.
Only Elementor is causing problems.
So I asked if removing Multisite could solve the problem.
Maybe something was lost when switching from one provider to another.
Greetings
Good morning,
I have access to Aruba, but I don’t see anything about the firewall or anything else. Should I contact support? And if so, what specifically?
I debugged as you told me and found these lines:
[11-Feb-2026 16:58:47 UTC] PHP Notice: Function wp_is_block_theme was called incorrectly. This function should not be called before the theme directory is registered. Please see Debugging in WordPress for more information. (This message was added in version 6.8.0.) in /web/htdocs/www.oliobonoli.com/home/wp-includes/functions.php on line 6131
[11-Feb-2026 16:58:49 UTC] PHP Notice: Function wp_is_block_theme was called incorrectly. This function should not be called before the theme directory is registered. Please see Debugging in WordPress for more information. (This message was added in version 6.8.0.) in /web/htdocs/www.oliobonoli.com/home/wp-includes/functions.php on line 6131
[11-Feb-2026 17:04:08 UTC] PHP Notice: Function wp_is_block_theme was called incorrectly. This function should not be called before the theme directory is registered. Please see Debugging in WordPress for more information. (This message was added in version 6.8.0.) in /web/htdocs/www.oliobonoli.com/home/wp-includes/functions.php on line 6131
[11-Feb-2026 17:04:09 UTC] PHP Notice: Function wp_is_block_theme was called incorrectly. This function should not be called before the theme directory is registered. Please see Debugging in WordPress for more information. (This message was added in version 6.8.0.) in /web/htdocs/www.oliobonoli.com/home/wp-includes/functions.php on line 6131
[11-Feb-2026 17:04:09 UTC] PHP Notice: Function wp_is_block_theme was called incorrectly. This function should not be called before the theme directory is registered. Please see Debugging in WordPress for more information. (This message was added in version 6.8.0.) in /web/htdocs/www.oliobonoli.com/home/wp-includes/functions.php on line 6131
[11-Feb-2026 17:04:10 UTC] PHP Notice: Function wp_is_block_theme was called incorrectly. This function should not be called before the theme directory is registered. Please see Debugging in WordPress for more information. (This message was added in version 6.8.0.) in /web/htdocs/www.oliobonoli.com/home/wp-includes/functions.php on line 6131
[11-Feb-2026 17:04:10 UTC] PHP Notice: Function wp_is_block_theme was called incorrectly. This function should not be called before the theme directory is registered. Please see Debugging in WordPress for more information. (This message was added in version 6.8.0.) in /web/htdocs/www.oliobonoli.com/home/wp-includes/functions.php on line 6131
[11-Feb-2026 17:04:10 UTC] WordPress database error You have an error in your SQL syntax; check the manual that corresponds to your MySQL server version for the right syntax to use near ‘.user_login != ‘sys_c4ae4a59’ AND wpyi_users.ID != 7
ORDER BY display_name ‘ at line 21 for query SELECT wpyi_users.ID,wpyi_users.user_login,wpyi_users.display_name
FROM wpyi_users INNER JOIN wpyi_usermeta ON ( wpyi_users.ID = wpyi_usermeta.user_id ) INNER JOIN wpyi_usermeta AS mt1 ON ( wpyi_users.ID = mt1.user_id )
WHERE 1=1 AND (
(
(Thank you for your help.
Regards,
Good evening,
I apologize for the delay in responding. Here it is:
-I tried contacting Aruba support regarding ModSecurity, but they said there’s no backend access block. I insisted, but they said everything’s fine.
-The URLs seem correct. It’s all HTTPS.
-I don’t know how to check the memory limit you suggested.
-I opened the editor and found the following errors in the console:
Tracking Prevention blocked access to storage for .
style.css:1 Failed to load resource: the server responded with a status of 403 ()
/wp-content/plugins/filebird/assets/dist/main.tsx-92319971.js?ver=1:1 Failed to load resource: the server responded with a status of 403 ()
e.js:1 Failed to load resource: the server responded with a status of 403 ()
load-scripts.php?c=0&load%5Bchunk_0%5D=jquery-core,jquery-migrate,jquery-ui-core,jquery-ui-mouse,jquery-ui-draggable,underscore,backbone,wp-api-request,wp-hooks&ver=6.9.1:5 JQMIGRATE: Migrate is installed, version 3.4.1
env.min.js?ver=3.34.4:1 @elementor/editor-site-navigation - Settings object not found
c @ env.min.js?ver=3.34.4:1
/wp-admin/admin-ajax.php:1 Failed to load resource: the server responded with a status of 500 ()
utils.min.js?ver=6.7.41:12 modal error: rbm_tracking_firstgo
jquery-migrate.min.js?ver=3.4.1:2 JQMIGRATE: Migrate is installed, version 3.4.1
deprecated.min.js?ver=e1f84915c5e8ae38964c:2 Block with API version 2 or lower is deprecated since version 6.9. See: https://developer.wordpress.org/block-editor/reference-guides/block-api/block-api-versions/block-migration-for-iframe-editor-compatibility/ Note: The block "forminator/forms" is registered with API version 1. This means that the post editor may work as a non-iframe editor. Since all editors are planned to work as iframes in the future, set theapiVersionfield to 3 and test the block inside the iframe editor.
i @ deprecated.min.js?ver=e1f84915c5e8ae38964c:2
deprecated.min.js?ver=e1f84915c5e8ae38964c:2 Block with API version 2 or lower is deprecated since version 6.9. See: https://developer.wordpress.org/block-editor/reference-guides/block-api/block-api-versions/block-migration-for-iframe-editor-compatibility/ Note: The block "forminator/polls" is registered with API version 1. This means that the post editor may work as a non-iframe editor. Since all editors are planned to work as iframes in the future, set theapiVersionfield to 3 and test the block inside the iframe editor.
i @ deprecated.min.js?ver=e1f84915c5e8ae38964c:2
deprecated.min.js?ver=e1f84915c5e8ae38964c:2 Block with API version 2 or lower is deprecated since version 6.9. See: https://developer.wordpress.org/block-editor/reference-guides/block-api/block-api-versions/block-migration-for-iframe-editor-compatibility/ Note: The block "forminator/quizzes" is registered with API version 1. This means that the post editor may work as a non-iframe editor. Since all editors are planned to work as iframes in the future, set theapiVersionfield to 3 and test the block inside the iframe editor.
i @ deprecated.min.js?ver=e1f84915c5e8ae38964c:2
post.php?post=659&action=elementor:1 [Intervention] Images loaded lazily and replaced with placeholders. Load events are deferred. See https://go.microsoft.com/fwlink/?linkid=2048113
gigi:1 Failed to load resource: net::ERR_NAME_NOT_RESOLVED
web-cli.min.js?ver=3.34.4:2 TypeError: Cannot read properties of null (reading 'parentElement')
at ToggleIcon.apply (checklist.min.js?ver=3.34.4:2:47938)
at ToggleIcon.run (web-cli.min.js?ver=3.34.4:2:147151)
at Commands.runInstance (web-cli.min.js?ver=3.34.4:2:27842)
at Commands.run (web-cli.min.js?ver=3.34.4:2:27684)
at checklist.min.js?ver=3.34.4:2:50250
at checklist.min.js?ver=3.34.4:2:34117
at Generator. (checklist.min.js?ver=3.34.4:2:3766)
at Generator.next (checklist.min.js?ver=3.34.4:2:48344)
at asyncGeneratorStep (checklist.min.js?ver=3.34.4:2:39506)
at _next (checklist.min.js?ver=3.34.4:2:39738)
error @ web-cli.min.js?ver=3.34.4:2
style.css:1 Failed to load resource: the server responded with a status of 403 ()I don’t know what it could be. Thanks
Regards
Good morning,
I disabled all the plugins and then re-enabled them, but I still haven’t found the problem.I changed the theme and it’s the default one, but the problem persists.
I disabled the options you mentioned—I think they’re the right ones—but I didn’t find the exact ones you mentioned, but it still doesn’t work.
Is there anything else that might be wrong?
Unfortunately, I can’t attach the photos, otherwise I would have sent everything.
Thanks
Regards,