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Viewing 9 replies - 1 through 9 (of 9 total)
  • Thread Starter ekeyte

    (@ekeyte)

    I’m going to mark this as resolved. 🙂

    Thread Starter ekeyte

    (@ekeyte)

    Wow, thanks Mike! I appreciate it!

    Thread Starter ekeyte

    (@ekeyte)

    Hey Mike,

    Thanks for being so responsive. I think I have a better lead here.

    First, I discovered that when I entered the GoDaddy File Manager, it’s showing only dates up to March. (uploads/2014/03), but when I log in via FTP, it’s showing directories up to September. I think that the Add Media link is not sending uploads to the correct directories, but I haven’t figured out how this site is supposed to work. I inherited it from someone else.

    Thread Starter ekeyte

    (@ekeyte)

    The files were uploaded through “Add Media” – they were not imported via FTP.

    What seems strange is that these particular images are returning a 404 error, even in the same directory as the images that are working properly.

    The permissions are all the same (644), as are the MIME types (image/x-generic). I presume the owner of the images is the wordpress user (www-data? It’s GoDaddy, so I’m not sure what the default webserver user is, but that shouldn’t matter given the permissions).

    I hope this helps.

    Thread Starter ekeyte

    (@ekeyte)

    Wow, thanks Richard! Much appreciated. Calling mum later- will tell her. thanks!

    Thread Starter ekeyte

    (@ekeyte)

    Thank you! I just reconnected.

    -E

    Thread Starter ekeyte

    (@ekeyte)

    Hi there,

    Looks like we’re having the same issue again.

    I disconnected JetPack (deactivated the plugin) because the visual editor is broken. This was one of the advised methods to repair.

    In the process, we lost the blog ID in the JetPack. Why does it not let you just select the blog ID in your .com account?

    Nonetheless, the .com account is [redacted] . As for the blogs there, there are two and I have no way of determining which one is correct. THough I believe it’s the one that has the fewer posts but more comments and one page, as opposed to the one which has more posts but no comments or pages.

    Thanks,
    -Eric

    Thread Starter ekeyte

    (@ekeyte)

    Hello Richard!

    The subscribers still appear to be missing, but I did swap the Jetpack record in wp_options over to 44800667 and the stats re-appeared, so it looks like something worked. Any chance we would get those Subscribers back? There were only 13 but she doesn’t want to start anew if possible.

    Thanks a million for your help and support!

    Thread Starter ekeyte

    (@ekeyte)

    Thanks Richard!

    The blog IDs are as follows.

    The OLD blog ID is:
    48327083

    the NEW blog ID is:
    44800667

    I’ve replaced the NEW blog ID with the OLD in the jetpack-options field in wp_options to load the stats. Let me know which ID I should commit to and I’ll fix my code accordingly.

    Thanks a million!

Viewing 9 replies - 1 through 9 (of 9 total)