Ehsan Riyadh

Hi, Thank you for the details, and we’re sorry for the inconvenience you’ve experienced. We tested this on our end but weren’t able to reproduce the issue, so it may be related to a configuration or a conflict within the site. Here are a few things you can check:

• If you’re using a caching plugin, make sure your Cart and Checkout pages are excluded from caching, as cached checkout pages can sometimes result in an empty cart after a redirect.
• Try testing in an incognito/private browser window to rule out a session or cookie issue.
• Check whether your theme or another plugin has a setting such as “Redirect to cart after add to cart,” as this can sometimes conflict with the checkout redirect.
• If possible, temporarily switch to a default theme (such as Twenty Twenty-Four) to rule out a theme conflict.
• Please also make sure you’re using the latest version of WP Timetics.

For further investigation, we recommend reaching us via our landing page so we can assist you directly. Thank you for your patience and understanding.

Best Regards.

Hi Steffen (@kapuzestattmuetze), this is Ehsan, Founder of Eventin.

I’m really sorry. I’ve read your feedback carefully, and I take full responsibility for the experience you’ve had.

You’re right – recurring bugs, shortcode inconsistencies, translation gaps, performance issues, and Divi compatibility problems shouldn’t have been this painful, especially after the time you’ve already invested.

Over the last few months, we made a deliberate decision to rebuild and modernize the foundation of Eventin, especially UI/UX and core architecture to make it sustainable for the next few years. But I’ll be honest: during this transition, stability took a hit in some areas, and you’ve experienced that directly.

Right now, our focus is very clear:
• Fix all known issues
• Stabilize shortcode behavior
• Improve translations
• Optimize performance (including JS size)
• Ensure better handling for large event volumes
• Properly fix Divi integration

We’re already deep into this phase, and things are now much more stable than before but we’re not stopping until it’s fully reliable.

I appreciate the effort you put in, even when it was frustrating. Thanks a lot not just for the criticism, but for sticking with us this long. It matters more than you might think.

We will fix this properly and we are actively closing the remaining gaps.

— Ehsan
Founder, Eventin

Hi @doodl
Cloudflare is experiencing a global outage, and it looks like a large portion of the internet is affected. Depending on your location, you may not be able to access our website, community portal, or support pages at the moment.

We’re monitoring the situation closely, and things should return to normal once Cloudflare resolves the issue. Thank you for your patience and understanding.

https://www.cloudflarestatus.com/

Hi @hagentertainment Can you please update the latest version Free 4.0.8 and Pro version 4.0.7 . The current free version of the plugin is 4.0.8. You need to update both Free and Pro version.
As there is php error now, you can rename and upload the eventin plugin from Cpanel also.
Please, let us know the update. Regards.

• This reply was modified 1 year, 10 months ago by Ehsan Riyadh.
• This reply was modified 1 year, 10 months ago by Ehsan Riyadh.

can you please update the latest version of WPCafe 2.2.29.

Hope this update will solve the issues. Regards.

Note :

Kindly accept our extreme apology for the delay in service. We suddenly lost all Internet communication for over five days across all over the country due to a non-political student protest. That’s why we can’t respond to you instantly.

We regret and apologise for this unavoidable situation which causes you severe loss of business. Please, allow us some time to improve our plugin as early as possible.

 Regards.

• This reply was modified 1 year, 11 months ago by Ehsan Riyadh.

We just updated Eventin ( July 25, 2024 ).
Free 4.0.6
Fix : Event lists loading infinite times
Fix : Location show an array valu on event single page
Fix : Couldn’t filter evet list properly
Fix : Couldn’t paginate on event lists
Fix : Showing wrong currency symbol on ticket variations
Fix : Show speaker only a few items
Fix : On version-3 migration woocommerce through a fatal error
Fix : Recurring child event doesn’t set its parent description, categories and tags
Fix : Checking user access level on file importing

Pro 4.0.5

Fix : A vendor can’t delete their events from dokan dashboard
Fix : A vendor can’t create event from dokan dashboard
Fix : Get fatal error if eventin rollback
Fix : Event banner image couldn’t save from multivendor dashboard

Please, update the latest version and let us know for further assistance. We are working hard to make Eventin Version 4 more better.

Kindly accept our extreme apology for the delay in service. We suddenly lost all Internet communication for over five days across all over the country due to a non-political student protest. That’s why we can’t respond to you instantly.

Rest assured, our developer team has already been notified about the error you have mentioned and we are trying our best to release a fix in a possible short time.

We regret and apologise for this unavoidable situation which causes you severe loss of business. Please, allow us some time to fix all issues 🙏

 Regards.

Kindly accept our extreme apology for the delay in service. We suddenly lost all Internet communication for over five days across all over the country due to a non-political student protest. That’s why we can’t respond to you instantly.

Rest assured, our developer team has already been notified about the error you have mentioned and we are trying our best to release a fix in a possible short time.

We regret and apologise for this unavoidable situation which causes you severe loss of business. Please, allow us some time to fix all issues. Regards.