edanzer
Forum Replies Created
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1) Thanks for the additional details.
2) “Should this show all images from all galleries in the album, or is it correct in only showing the preview images?” It just shows the preview from each gallery. You’re correct – when viewing galleries within an album, if you don’t want particular images to show, you’d need to edit the gallery directly. You can either delete an image, or check the box “Exclude” for the image while leaving it in the gallery.
3) As for your main issue here, I think you’ve made the case – the album has galleries in it, and the galleries have images, so they should be showing. Something is just not working.
The problem you’re having is obviously not normal, and I’m not sure what else to suggest in terms of basic checks. So we’re on to the deeper troubleshooting stage.
Would you be willing to send us credentials to have a look? If so, submit a bug report. You can link to this thread, put “For Erick” in the title so I see it. I’ll either look at it myself or have one of our devs look. We’ll need at least WP creds for now, possibly FTP depending on what we find.
We’ll confirm with you via email before we login in and evaluate.
@yukoner – I’m in the process of ensuring we solve this css conflict that you had in our next release as well. Now that I’m implementing and testing, I’d like to update the CSS I told you to add to the following:
.ngg-slideshow .ngg-gallery-slideshow-image img {
display: inline-block !important;
}Both seem to work. But this last one is consistent with the original styling, so it’ll be safe and better tested.
@yukoner – Yes, we updated the slidshow and it does not include autoplay by default. This was a concern from some other users, so we already have a release in beta (hopefully for release tomorrow) that will add an autoplay option to the slideshow. It should be in 3.0.10. If you turn that on after release, it’ll play automatically.
For now, users would have to navigate using arrows.
Tomorrow’s release will be adding about half a dozen options to the slideshow, including autoplay.
Let us know if you have other questions or concerns.
1) To hide the title/caption bar, you can add the following CSS to your site.You can add that via Customizer at Appearance > Customize > Additional CSS, or via NextGEN custom stylesheet at Gallery > Other Options > Styles (click show customizations).
.sl-wrapper .sl-image .sl-caption {
display: none !important;
}2) You can see a sample of the Pro lightbox by visiting any gallery on Imagely.com. Example:
https://www.imagely.com/wordpress-gallery-plugin/pro-lightbox-demo/
3) For customization options, I just tried to capture a quick video scroll of the customization options you’ll see in the NGG options panel for the Pro Lightbox:
Hey – I think you’ve got a theme conflict, where some theme css is effectively hiding the image. Can you try adding the following custom CSS to your site:
.ngg-slideshow .ngg-gallery-slideshow-image img {
display: inline !important;
}You can add this by going to Appearance > Customize > Additional CSS. You can also add it by going to Gallery > Other Options > Styles (click Show Customization options to see a NGG custom stylesheet).
@yukoner – If you are still having your issue, can you please post a link to the relevant page so we can see it? You may also want to try troubleshooting steps outlined by Gaby.
@jillsdablog – First, just a quick note that the first link you provided seems to go to a 404 page (http://pasadenaquarterbacks.org/photo-gallery/sep-2018-photo-gallery/) If I drop the last part of that URL, and just go to /photo-gallery/ I can see your galleries. If I click those, they are loading fine.
I also just pulled up your latest link (http://pasadenaquarterbacks.org/photo-gallery/aug-sep-2018-photo-gallery/). That one seems to be loading correctly for me now.
Can you confirm? And did you do anything specific to resolve that?
@markodejic – could you also clarify what you mean by your website “lose half option”? Are some backend options going missing? If so, are they NGG options or theme options? A screenshot could be particularly helpful.
Hey @pwmarkland – We did update NGG slideshows in the last release. I’ve taken a look at your link. You just have some theme styling that is conflicting with/overwriting some CSS for the slideshow. Can you try adding the following css to your site and let us know if that fixes it for you:
.ngg-slideshow a {
display: inline !important;
}You can add that by going to Appearance > Customize > Additional CSS.
Thanks.
@dennisroliff – In our last release, 3.0.8, we introduced a new default lightbox, Simplebox. Prior to that, the default was Fancybox. The new lightbox should behave quite well on mobile. Our testing shows that it handles orientation changes and it definitely handles swiping.
Can you double check that you’re a) updated and b) using Simple Lightbox?
If that’s not working for you, can you tell us what browser you are using? I’ve just had three people on my team double check this using both iphone and android phones, and it’s working well.
Also, the Pro Lighbox, which is in both Plus and Pro, also handles swiping and orientation changes well.
@ryhough – Yes, that’s the default behavior of Simple Lightbox, which is the default Lightbox for NGG now.
I’ll talk with our team about ways we can perhaps make that optional.
As a quick fix, you can take the following custom CSS, and add it to your site. Go to Appearance > Customizer. Inside the customizer, look for the Additional CSS tab and add it there.
.sl-caption {
display: none !important;
}That will hide the captions for you.
Hey @smounigma – It sounds like there’s some kind of conflict between the theme and NGG that was introduced. We’d like to try to resolve this.
Can you tell us which theme you were using, what the issue was, and how we might try to duplicate? Or alternative, if you’re willing to give us creds, I’ll have developers update NGG again, and immediately resolve any conflict for you. If you’re open to that, you can submit a bug report at https://www.imagely.com/report-bug/
You can mention this thread and put “For Erick” in the subject, and give us site details. We’d confirm with you before we make any changes.
Hey @rweil55 – I just tried duplicating this and I can, but it’s not related to the NGG update. This same error, which is generated by the Lightbox Plus plugin, occurs whether NextGEN 3.0.8 (last release) or NextGEN 3.0.9 (current release) is active. That said, it does NOT occur if NGG is non active.
So this is some kind of classic and pre-existing plugin conflict. I’ll have one of our devs take a look to see if it’s something we can resolve from our side, and if not, send any details we have to the other plugin dev.
@rweil55 –
Can you give a bit more info about what content you have on that page?
1) Is that a series of NGG shortcodes/galleries?
2) If there are multiple galleries there – can you try removing one a time and saving and see if your error goes away? What I’m trying to understand is if that errors is specific to just one of the galleries you are displaying there.
3) I see a place where it says ‘invalid shortcode’: https://monosnap.com/file/ep4DdaIon9P9jzeU63S4njvCF1q0np
At that spot, if there’s a NGG shortcode, can you copy it here?–
Also just a note that the first part of your instructions:“Go to page https://eriepittsburghtrail.org/home/photo-one/
Click through a few of the images.
Click an image to get the bigger view”That’s all working fine for me, and also wasn’t necessary to duplicate your error. Is there a particular thing you’re expecting us to see in that sequence?
Actually @tinuzz – looking at this your point seems quite clear. I’ll have a dev review your post above. If this accurate, and there’s not some countervailing reason for us to do this, I’d generally agree it would be better/safer to skip the first clear, ie, only clear image data if there’s something to import).
I’ll keep you posted.