dylvossie

Hey Fauzan.

I have increased the memory limit to 512M and still having the same issue.
The 2 orders you processed yesterday came through however it shows up with an error. Under Elementor > system info, it tells me the Jeg Elementor Kit is incompatible? I have updated to the latest versions of all my plugins.

I am an amateur, I would really appreciate it if I could find this answer.
Here below is the elementor system info: I am also using a Jeg Theme. It is called JE VAPE:

== Server Environment ==
Operating System: Linux
Software: LiteSpeed
MySQL version: MariaDB Server v10.6.15
PHP Version: 8.1.23
PHP Memory Limit: 2048M
PHP Max Input Vars: 5000
PHP Max Post Size: 2048M
GD Installed: Yes
ZIP Installed: Yes
Write Permissions: All right
Elementor Library: Connected

== WordPress Environment ==
Version: 6.4.1
Site URL: https://dylvorawatersports.com
Home URL: https://dylvorawatersports.com
WP Multisite: No
Max Upload Size: 2 GB
Memory limit: 512M
Max Memory limit: 2048M
Permalink Structure: /%postname%/
Language: en-US
Timezone: 0
Admin Email: vosloodylan6@gmail.com
Debug Mode: Inactive

== Theme ==
Name: Hello Elementor
Version: 2.9.0
Author: Elementor Team
Child Theme: No

== User ==
Role: administrator
WP Profile lang: en_US
User Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/119.0.0.0 Safari/537.36

== Active Plugins ==
Elementor
Version: 3.17.3
Author: Elementor.com

Elementor Header & Footer Builder
    Version: 1.6.17
    Author: Brainstorm Force, Nikhil Chavan

Jeg Elementor Kit
    Version: 2.6.2
    Author: Jegtheme

LiteSpeed Cache
    Version: 5.7.0.1
    Author: LiteSpeed Technologies

MetForm
    Version: 3.8.0
    Author: Wpmet

ShopEngine
    Version: 4.6.0
    Author: Wpmet

ShopEngine Pro
    Version: 2.5.2
    Author: Wpmet

WooCommerce
    Version: 8.3.0
    Author: Automattic

WP Mail SMTP
    Version: 3.10.0
    Author: WP Mail SMTP

== Elements Usage ==

page : 12
    divider : 1
    google_maps : 1
    heading : 38
    icon : 3
    icon-box : 2
    icon-list : 23
    image : 9
    jkit_accordion : 1
    jkit_button : 17
    jkit_category_list : 2
    jkit_client_logo : 1
    jkit_heading : 25
    jkit_icon_box : 13
    jkit_image_box : 10
    jkit_post_block : 2
    jkit_post_list : 2
    jkit_social_share : 1
    jkit_team : 9
    jkit_video_button : 3
    metform : 1
    mf-button : 1
    mf-email : 1
    mf-listing-fname : 1
    mf-text : 1
    mf-textarea : 1
    social-icons : 1
    spacer : 1
    text-editor : 12
section : 5
    heading : 10
    icon-list : 7
    image : 4
    jkit_button : 7
    jkit_client_logo : 1
    jkit_heading : 9
    jkit_icon_box : 6
    jkit_image_box : 4
    jkit_nav_menu : 1
    jkit_post_block : 1
    jkit_search : 1
    jkit_testimonials : 1
    jkit_video_button : 2
    social-icons : 1
    spacer : 1
    text-editor : 7
wp-post : 0
    container : 1
    google_maps : 1
    heading : 5
    icon-list : 7
    image : 3
    jkit_button : 2
    jkit_heading : 1
    jkit_nav_menu : 1
    jkit_search : 1
    mf-button : 1
    mf-email : 2
    mf-gdpr-consent : 1
    mf-text : 2
    mf-textarea : 1
    shopengine-account-dashboard : 1
    shopengine-account-form-login : 1
    shopengine-account-form-register : 1
    shopengine-account-navigation : 1
    shopengine-add-to-cart : 2
    shopengine-advanced-search : 1
    shopengine-archive-products : 1
    shopengine-breadcrumbs : 2
    shopengine-cart-table : 1
    shopengine-cart-totals : 1
    shopengine-checkout-coupon-form : 2
    shopengine-checkout-form-additional : 1
    shopengine-checkout-form-billing : 1
    shopengine-checkout-form-login : 1
    shopengine-checkout-payment : 1
    shopengine-checkout-review-order : 1
    shopengine-checkout-shipping-methods : 1
    shopengine-filter-orderby : 1
    shopengine-notice : 1
    shopengine-product-category-lists : 1
    shopengine-product-excerpt : 2
    shopengine-product-meta : 2
    shopengine-product-price : 2
    shopengine-product-stock : 1
    shopengine-product-tabs : 1
    shopengine-product-title : 2
    shopengine-single-product-images : 2
    shopengine-thankyou-address-details : 1
    shopengine-thankyou-order-confirm : 1
    shopengine-thankyou-order-details : 1
    shopengine-thankyou-thankyou : 1
    social-icons : 1
    text-editor : 3
wp-page : 4
    google_maps : 1
    heading : 8
    icon-list : 5
    image : 4
    jkit_button : 6
    jkit_feature_list : 1
    jkit_heading : 9
    jkit_icon_box : 10
    jkit_image_box : 7
    jkit_video_button : 3
    metform : 2
    social-icons : 1
    spacer : 1
    text-editor : 1

== Settings ==

cpt_support: post, page, e-landing-page, product, elementor-hf, shopengine-template, metform-form
disable_color_schemes: yes
disable_typography_schemes: yes
allow_tracking: yes
font_display: swap

== Elementor Experiments ==
Optimized DOM Output: Active by default
Improved Asset Loading: Active by default
Improved CSS Loading: Active by default
Inline Font Icons: Inactive by default
Additional Custom Breakpoints: Active by default
admin_menu_rearrangement: Inactive by default
Flexbox Container: Active by default
Upgrade Swiper Library: Active by default
Grid Container: Inactive by default
Hello Theme Header & Footer: Active by default
Editor Top Bar: Inactive by default
Optimized Gutenberg Loading: Active by default
Build with AI: Inactive by default
Landing Pages: Active by default
Nested Elements: Inactive by default
Lazy Load Background Images: Inactive by default
Optimize Image Loading: Active by default
Global Style Guide: Active by default

== Log ==

PHP: showing 3 of 3PHP: 2023-11-06 16:55:39 [notice X 1][/home/u610760826/domains/dylvorawatersports.com/public_html/wp-content/plugins/elementor/core/experiments/manager.php::161] preg_replace(): Passing null to parameter #3 ($subject) of type array|string is deprecated [array (
‘trace’ => ‘ 0: Elementor\Core\Logger\Manager -> shutdown()

‘,
)]
PHP: 2023-11-08 13:48:09 [warning X 1][/home/u610760826/domains/dylvorawatersports.com/public_html/wp-content/plugins/elementor/modules/history/revisions-manager.php::363] Undefined array key “editor_post_id” [array (
‘trace’ => ‘ 0: Elementor\Core\Logger\Manager -> shutdown()

‘,
)]
PHP: 2023-11-17 07:34:29 [error X 1][/home/u610760826/domains/dylvorawatersports.com/public_html/wp-content/plugins/elementor/core/documents-manager.php::511] Uncaught Error: Call to a member function is_built_with_elementor() on bool in /home/u610760826/domains/dylvorawatersports.com/public_html/wp-content/plugins/elementor/core/documents-manager.php:511
Stack trace: 0 [internal function]: Elementor\Core\Documents_Manager->ajax_save() 1 /home/u610760826/domains/dylvorawatersports.com/public_html/wp-content/plugins/elementor/core/common/modules/ajax/module.php(176): call_user_func() 2 /home/u610760826/domains/dylvorawatersports.com/public_html/wp-includes/class-wp-hook.php(324): Elementor\Core\Common\Modules\Ajax\Module->handle_ajax_request() 3 /home/u610760826/domains/dylvorawatersports.com/public_html/wp-includes/class-wp-hook.php(348): WP_Hook->apply_filters() 4 /home/u610760826/domains/dylvorawatersports.com/public_html/wp-includes/plugin.php(517): WP_Hook->do_action() 5 /home/u610760826/domains/dylvorawatersports.com/public_html/wp-admin/admin-ajax.php(188): do_action() 6 {main}

thrown [array (
‘trace’ => ‘ 0: Elementor\Core\Logger\Manager -> shutdown()

‘,
)]

JS: showing 8 of 8JS: 2023-11-06 17:04:30 [error X 1][https://dylvorawatersports-com.preview-domain.com/wp-content/plugins/elementor/assets/js/new-template.min.js?ver=3.17.2:2:2932] elementor_new_template_form_controls is not defined
JS: 2023-11-07 12:10:07 [error X 1][https://dylvorawatersports.com/wp-content/plugins/elementor/assets/js/frontend.min.js?ver=3.17.2:2:32725] elementorFrontendConfig is not defined
JS: 2023-11-09 13:30:37 [error X 2525][https://dylvorawatersports.com/wp-content/plugins/elementor/assets/lib/pickr/pickr.min.js?ver=1.5.0:2:14799] Cannot read properties of null (reading ‘clone’)
JS: 2023-11-09 13:30:38 [error X 45][https://dylvorawatersports.com/wp-content/plugins/elementor/assets/lib/pickr/pickr.min.js?ver=1.5.0:2:19552] Cannot read properties of null (reading ‘changestop’)
JS: 2023-11-14 13:43:53 [error X 3][https://dylvorawatersports.com/wp-content/plugins/elementor/assets/js/editor.min.js?ver=3.17.3:3:1112069] Cannot read properties of null (reading ‘getBoundingClientRect’)
JS: 2023-11-16 12:43:57 [error X 4][https://dylvorawatersports.com/wp-content/plugins/elementor/assets/js/editor.min.js?ver=3.17.3:3:669709] elementorFrontend.elements.window.jQuery is not a function
JS: 2023-11-16 14:18:13 [error X 1][https://dylvorawatersports.com/wp-content/plugins/elementor/assets/js/editor.min.js?ver=3.17.3:3:805504] Cannot read properties of undefined (reading ‘toLowerCase’)
JS: 2023-11-16 15:05:01 [error X 1][https://dylvorawatersports.com/wp-content/plugins/elementor/assets/js/editor.min.js?ver=3.17.3:3:639997] Cannot read properties of undefined (reading ‘isDesignable’)

Log: showing 12 of 122023-11-14 09:48:15 [info] elementor::elementor_updater Started
2023-11-14 09:48:15 [info] Elementor/Upgrades – _on_each_version Start
2023-11-14 09:48:15 [info] Elementor/Upgrades – _on_each_version Finished
2023-11-14 09:48:15 [info] Elementor data updater process has been completed. [array (
‘plugin’ => ‘Elementor’,
‘from’ => ‘3.17.2’,
‘to’ => ‘3.17.3’,
)]
2023-11-14 09:48:15 [info] Elementor data updater process has been queued. [array (
‘plugin’ => ‘Elementor’,
‘from’ => ‘3.17.2’,
‘to’ => ‘3.17.3’,
)]
2023-11-21 10:19:16 [info] Elementor custom task(s) process has been queued. [array (
0 =>
array (
0 =>
array (
0 => ‘Elementor\Core\Upgrade\Custom_Tasks’,
1 => ‘opt_in_recalculate_usage’,
),
1 =>
array (
0 => ‘Elementor\Core\Upgrade\Custom_Tasks’,
1 => ‘opt_in_send_tracking_data’,
),
),
)]
2023-11-21 10:19:16 [info] elementor::custom_task_manger Started
2023-11-21 10:19:16 [info] Elementor/Tasks – opt_in_recalculate_usage Start
2023-11-21 10:19:17 [info] Elementor/Tasks – opt_in_recalculate_usage Finished
2023-11-21 10:19:17 [info] Elementor/Tasks – opt_in_send_tracking_data Start
2023-11-21 10:19:17 [info] Elementor/Tasks – opt_in_send_tracking_data Finished
2023-11-21 10:19:17 [info] elementor::custom_task_manger Completed

== Elementor – Compatibility Tag ==

Elementor Header & Footer Builder: Compatible
Jeg Elementor Kit: Incompatible

I really look forward to seeing why it wont direct to the thank you page cause the order goes through……just gives the couldn’t process order meanwhile it is coming through under my orders tab.

Thank you for all your help. Really appreciate it and looking forward to hearing from you.