I will try this then. Thanks you so much guys!!!
Hello @chiape and thank you for your quick reply!
Maybe I didnt explain myself correctly. I do understand that an order paid by wire transfer has the status set as processing. And that my warehouse must change it to completed. The thing is that after all that goes and we do ship the order and change it to completed, a few hours later the system changes it back to processing.
It does it like 3 or 4 hours later. And I go back and change it back to completed, and again a few hours later it appears as processing again. It only happens with the wire transfer payment method, but it started a few days ago.
Our website and shop has been running since last june and this never happened before.
Thanks in advance for your help!
Ani
