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  • Thread Starter dsajones

    (@dsajones)

    Hmmm…. I went in to look for object-cache.php and I think it was already disabled through renaming, possibly by Fasthosts support. There was a file called dis.object-cache.php so I’ve renamed that back to object-cache.php.
    I’m getting a new error when I try and launch the dashboard now:
    Fatal error: Out of memory (allocated 604151808 bytes) (tried to allocate 29274112 bytes) in /homepages/19/d4297765512/htdocs/wordpress/wp-includes/functions.php on line 630

    Any idea where this has now taken me in terms of troubleshooting?

    Thread Starter dsajones

    (@dsajones)

    @threadi – I’ve managed to work out how to get to the files and downloaded filezilla. I’ve edited the wp-config.php file and found the memory limits were set at 512M. SO I’ve chnaged both of them to 1024M as per the Fasthosts support info. But still hitting the same issue.
    Out of memory (allocated 581926912 bytes) (tried to allocate 61170728 bytes) 
    That makes me think that there’s something I need to do that forces WP to read the config file and pick up the new value. I have no idea how I would do that?

    Thread Starter dsajones

    (@dsajones)

    Thanks @threadi I’ll see what they say about FTP, although you would have thought they would have let me know how to do that as part of the support ticket!

Viewing 3 replies - 1 through 3 (of 3 total)