drnick2
Forum Replies Created
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Forum: Plugins
In reply to: [WooCommerce] Same Ip Address for All Orders@wooguy Same code that does not work, just received an email from Hostgator telling me that they added that code to my wp-config, which as you know they did last week. Created IP problems with Wordfence and did not fix customer IP issue, so I just deleted it, they feel it is a Woocommerce problem. So back to the drawing board.
Forum: Plugins
In reply to: [WooCommerce] Same Ip Address for All Orders@johndcoy, thanks, are you suggesting to add this to the wp-config.php file?
Thanks again.Forum: Networking WordPress
In reply to: Login IssuesAn additional note regarding the problem I am having and not sure if it is relevant, is that even though it is multisite there are no additional websites installed, just the one website.
Forum: Plugins
In reply to: [WooCommerce] Same Ip Address for All OrdersThanks @fastrak you might be on to something, I will pass this on to Hostgator tomorrow. A similar issue started with WP Statistics two days ago as all the visits are from Hostgators IP address with only one visitor which also is them.
Forum: Plugins
In reply to: [WooCommerce] Same Ip Address for All Orders@wooguy its worth a try, I’m going to do some testing tomorrow with some of the plugins I am using to see if there are any that might be causing the problem, but as I mentioned before I have just about the same plugins on another Woocommerce site hosted on Namecheap with no issues, so as you stated previously it is beginning to sound like a Hostgator issue before I move everything to Namecheap or another host, I hope Hostgator can sort this out for us.
Forum: Plugins
In reply to: [WooCommerce] Same Ip Address for All Orders@wooguy not on that woocommerce website but I do have it installed on a different website same server. Let me explain because it sounds confusing. For example I have it installed on mywebsite.com using WordPress but Woocommerce is installed on mywebsite.com/shop and does not have this plugin. That particular plugin was installed months ago with none of the problems we are experiencing.
On a side note but I feel it is connected to this problem, I have the plugin simple contact form on both websites and when a visitor sends the contact form from either site, the IP of Hostgator is shown but right underneath that the host IP address is listed and it is that of the sender. Below is an example:
IP: 192.185.152.138
Host: 172.56.40.53This all started out of the blue, one day no problems, the next day problems, with no plugins added and I do not recall anything was updated.
Forum: Plugins
In reply to: [WooCommerce] Same Ip Address for All OrdersThanks @fastrak that is very helpful, any ideas on we can test this on Woocommerce? Also what version of PHP were you testing with? Thanks again for your helpful input.
Forum: Plugins
In reply to: [WooCommerce] All orders have same IPThat appears to be a Hostgator IP and at least 3 others including myself use Hostgator, @nazzgull is using Namecheap and is having the same issue, I have another site using Woocommerce on Namecheap with no issues, so this is really hard to pin down the problem. You are 100% correct that this being a severe problem for fraud protection both using an anti-fraud plugin or not. I have to use Wordfence to capture the correct IP address for a sale and screen print it just to have the documentation on file and that is starting to become a big pain in the you know what.
Forum: Plugins
In reply to: [WooCommerce] All orders have same IPWell that changes things since the one that is working is on Namecheap, so maybe it is a Woocommerce issue.
Forum: Plugins
In reply to: [WooCommerce] All orders have same IPAs I mentioned in an earlier post, I have Woocommerce( newest update) running on a different host with all the same plugins and it works fine, so it must be Hostgator.
Forum: Plugins
In reply to: [WooCommerce] Same Ip Address for All OrdersIs there anybody else out there having the same customer IP Issue?
Forum: Plugins
In reply to: [WooCommerce] All orders have same IPI have not heard back from Hostgator yet, if I do not get a reply in the next day or so I will contact them again.
Forum: Plugins
In reply to: [WooCommerce] Same Ip Address for All OrdersI contacted Hostgator and they will continue to look into the issue at hand. I will post their findings when received.
Forum: Plugins
In reply to: [WooCommerce] Same Ip Address for All OrdersWooguy,
You are probably right, I was checking the forum this morning and found no new mentions of this problem. I am going to contact Hostgator tomorrow and see if they can continue to look into this. My issues started March 1st, but I do not know if my server was updated the same day as Feb 28th was fine.Forum: Plugins
In reply to: [WooCommerce] Same Ip Address for All OrdersInteresting, thank you.