domisso

Forum Replies Created

Viewing 2 replies - 1 through 2 (of 2 total)
  • Forum: Plugins
    In reply to: [WooCommerce] Virtual product, order stuck “Proccessing”, webhook, no email notification
    Thread Starter domisso

    (@domisso)

    3 years, 9 months ago

    Hey @rdeari

    no email notification send by store for admin and customers (option is well activated)

    Is fixed, problem with SMTP

    The order stuck “Processing” even I marked the order is “Order processed”

    The order stay on “Processing”
    screenshot
    Like on the image, Paypal returned that payment is “COMPLETED” but the order on WooCommerce stay on “Processing”

    Thanks,

    Forum: Plugins
    In reply to: [WooCommerce] Virtual product, order stuck “Proccessing”, webhook, no email notification
    Thread Starter domisso

    (@domisso)

    3 years, 9 months ago

    Hi @rdeari
    Thank for your answer.

    Can you please further clarify whether the issue is present on just this order or is it happening with others as well?

    All orders

    Was logging enabled for PayPal Express? If so can you please check whether there are any related logs to this order?

    Yes it is activated, the first block code of my previous post is the log of PayPal Express

    Finally, I’d suggest switching to PayPal Payments

    I tried “PayPal Payments” quickly, but I understood that PayPal account is require at the customers to pay. However some our customers do not use PayPal. PayPal Express propose to pay with PayPal Account and other means payments.

    • This reply was modified 3 years, 9 months ago by domisso.
Viewing 2 replies - 1 through 2 (of 2 total)