dokterry

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Viewing 5 replies - 1 through 5 (of 5 total)
  • Forum: Plugins
    In reply to: [WooCommerce] Taxes are being calculated on discounts and subtracted from tax total
    Thread Starter dokterry

    (@dokterry)

    4 years, 9 months ago

    Hi All,

    I think I’m not making one part of this clear. These three screen captures should help.

    https://snipboard.io/v3mB8R.jpg

    In this capture, I am selling a book, which is subject to sales tax. The Discount Rule for the book takes the discount, and WooCommerce calculates sales tax on the final discounted price of the book and does not calculate any sales tax on the discount.

    https://snipboard.io/seJqx1.jpg

    In the second screen capture, I am selling classes which are not subject to sales tax. As you can see, the discount is calculated correctly, there is no sales tax applied to the discount, and there is no sales tax in the tax column. Again, doing exactly as it should.

    https://snipboard.io/uSyHpv.jpg

    However, when I put the non taxable classes and the taxable book in the cart at the same time, WooCommerce is calculating the negative sales tax on the discount and subtracting it from the overall sales tax as if I had value added tax included in my price, which I do not. As you can see from the first capture to the third capture, the amount of sales tax collected on the same number of books, is decreased by the amount of sales tax calculated on the discount for the non taxable classes, that is, $9.26 instead of the correct amount of $11.48 as shown in the first capture when the books are in the cart by themselves.

    Finally, we only have one region we are where we are required to collect sales tax. When we sell to any other region or country where we are not required to collect sales tax, WooCommerce correctly does not calculate sales tax and there is no sales tax calculated on the discount, even when the book and the classes are in the cart at the same time.`

    Thanks again for all your help in this matter.

    Terry

    Forum: Plugins
    In reply to: [WooCommerce] Taxes are being calculated on discounts and subtracted from tax total
    Thread Starter dokterry

    (@dokterry)

    4 years, 9 months ago

    Hi,

    The problem only occurs when there is a discount taken. If I disable Woo Discount Rules PRO 2.0: by Flycart – 2.3.8 then there will be no discount so of course the issue will disappear, since the error only occurs because WooCommerce is calculating taxes on the discount, despite my options In WooCommerce being set to non-taxable and prices are tax exclusive.

    While I’m not saying there isn’t a conflict, all tax calculations are being done by WooCommerce, not the plugin. WooCommerce is treating the discount as if the product was taxable (it’s not) and as if the prices were tax Inclusive they are not). WooCommerce is ignoring it’s own options and doing it’s calculations for taxes as if the product was subject to VAT, which it is not.

    Forum: Plugins
    In reply to: [WooCommerce] Taxes are being calculated on discounts and subtracted from tax total
    Thread Starter dokterry

    (@dokterry)

    4 years, 9 months ago

    Hi @rainfallnixfig

    Any word yet on why WooCommerce is removing the taxes on the discount as if the item is taxable and the price is Tax-Inclusive, when the item has been marked as non-taxable and the prices are Tax-Exclusive?

    Thanks,

    Terry

    Forum: Plugins
    In reply to: [WooCommerce] Taxes are being calculated on discounts and subtracted from tax total
    Thread Starter dokterry

    (@dokterry)

    4 years, 9 months ago

    Hi,

    I haven’t heard back if you were able to reproduce this on your end or not. Looking at this, to put it more simply, the problem seems to be:

    1. I have checked the option that prices are being entered Exclusive of tax, and that only a Book is taxable, and all classes are non-taxable.

    2. Despite this, WooCommerce:

    A. is ignoring that the item(s) being discounted (Classes) are marked as non-
    taxable and
    B. is ignoring that All Product Prices are entered Exclusive of tax,
    C. calculating the tax on the discount taken on A & B as if Prices were entered
    Inclusive of tax, and then
    D. Subtracting the tax discount it calculated in C from the actual taxes
    calculated from the taxable item (the book) which leads to an undercollection
    of taxes.

    This seems to be a bug in the logic used to determine on which items should and should not have taxes calculated. It’s ignoring the options for Non-Taxable items and Prices entered Exclusive of tax, and calculating how much tax should be removed via the discount as if the item was subject to VAT, etc.

    Is there a code snippet available that would force WooCommerce to calculate taxes based on the parameters noted above (All Prices Exclusive of Tax) and not calculate a discount of non-existent taxes on the discount?

    Thanks for your help.

    Terry

    Forum: Plugins
    In reply to: [WooCommerce] Taxes are being calculated on discounts and subtracted from tax total
    Thread Starter dokterry

    (@dokterry)

    4 years, 9 months ago

    Hi @rainfallnixfig,

    Thanks for your reply. Here are two screen shots showing cart and the tax calculation error (Tax rate is 8.475%)

    https://snipboard.io/GuhZAH.jpg

    https://snipboard.io/j567Xr.jpg

    In the second screen shot, you can see that the discount of $61.00 is listed as $62.42. The system is taking this Negative $1.42 and subtracting it from the actual tax, leaving a tac collected of $.33 (instead of the actual tax, $5.75)

    Here are my general tax settings (I only turned on the option Display taxes in cart and checkout – including taxes – to make it more obvious what’s happening, If I turn this option off, it still calculates a tax of $4.33, instead of $5.75

    https://snipboard.io/7uyWtK.jpg
    https://snipboard.io/PRdzQa.jpg
    https://snipboard.io/lUhfWj.jpg
    https://snipboard.io/y6Mfgs.jpg

    here are screen shots of the product info for all three products.

    Book (Taxable)

    https://snipboard.io/PUWX13.jpg

    Class Part 1 (Non-Taxable)

    https://snipboard.io/sHAE3i.jpg

    Class Part 2 (Non-Taxable)

    https://snipboard.io/Swdio5.jpg

    Thanks again for all your help. If you need anything else, please let me know.

    Terry

    here’s my WooCommerce System Status Report: 

    
### WordPress Environment ###

WordPress address (URL): https://dcpowerhours.com
Site address (URL): https://dcpowerhours.com
WC Version: 5.5.1
REST API Version: ✔ 5.5.1
WC Blocks Version: ✔ 5.3.2
Action Scheduler Version: ✔ 3.2.1
WC Admin Version: ✔ 2.4.1
Log Directory Writable: ✔
WP Version: 5.8
WP Multisite: –
WP Memory Limit: 257 MB
WP Debug Mode: –
WP Cron: ✔
Language: en_US
External object cache: –

### Server Environment ###

Server Info: Apache
PHP Version: 7.3.29
PHP Post Max Size: 32 MB
PHP Time Limit: 30
PHP Max Input Vars: 1000
cURL Version: 7.77.0
OpenSSL/1.1.1k

SUHOSIN Installed: –
MySQL Version: 5.7.35
Max Upload Size: 32 MB
Default Timezone is UTC: ✔
fsockopen/cURL: ✔
SoapClient: ❌ Your server does not have the SoapClient class enabled - some gateway plugins which use SOAP may not work as expected.
DOMDocument: ✔
GZip: ✔
Multibyte String: ✔
Remote Post: ✔
Remote Get: ✔

### Database ###

WC Database Version: 5.5.1
WC Database Prefix: wp4v_
Total Database Size: 112.95MB
Database Data Size: 71.11MB
Database Index Size: 41.84MB
wp4v_woocommerce_sessions: Data: 0.63MB + Index: 0.03MB + Engine MyISAM
wp4v_woocommerce_api_keys: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
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wp4v_wdr_order_item_discounts: Data: 0.04MB + Index: 0.01MB + Engine MyISAM
wp4v_wdr_rules: Data: 0.03MB + Index: 0.00MB + Engine MyISAM

### Post Type Counts ###

acf-field: 4
acf-field-group: 4
attachment: 139
customize_changeset: 3
forum: 1
ld-notification: 1
nav_menu_item: 20
page: 39
post: 2
product: 18
revision: 1304
sfwd-certificates: 17
sfwd-courses: 17
sfwd-lessons: 199
sfwd-question: 245
sfwd-quiz: 158
shop_coupon: 9
shop_order: 584
shop_order_refund: 7
topic: 8
uo-action: 4
uo-recipe: 4
uo-trigger: 4
wdm_course_feedback: 25
wdm_course_review: 38

### Security ###

Secure connection (HTTPS): ✔
Hide errors from visitors: ✔

### Active Plugins (38) ###

Advanced Custom Fields: by Delicious Brains – 5.9.8
AutomateWoo - Refer A Friend Add-on: by WooCommerce – 2.6.1
AutomateWoo: by WooCommerce – 5.4.0
bbPress: by The bbPress Contributors – 2.6.6
Bulk Edit Products, Prices & Attributes for Woocommerce: by ELEX – 1.0.3
Code Snippets: by Code Snippets Pro – 2.14.1
Extended CRM For Users Insights: by denizz – 1.2.1
Facebook for WooCommerce: by Facebook – 2.3.2
FCF Shortcodes For LearnDash: by Discover eLearning Ltd – 0.1
Jetpack: by Automattic – 9.9.1
LearnDash Group Registration: by WisdmLabs – 4.1.5
LearnDash LMS - Certificate Builder: by LearnDash – 1.0.3
LearnDash LMS - Notifications: by LearnDash – 1.5.2
LearnDash LMS - ProPanel: by LearnDash – 2.1.4.1
LearnDash LMS - WooCommerce Integration: by LearnDash – 1.9.2
Mailchimp for WooCommerce: by Mailchimp – 2.5.1
PFK Bonus Shortcodes 6  - usage ex: [pfk_bonus_courseinfo show="pace"]: by Patrick F. Kellogg – 1.6
Profile Extra Fields by BestWebSoft: by BestWebSoft – 1.2.1
SeedProd Coming Soon Page Pro: by SeedProd – 5.12.9
LearnDash LMS: by LearnDash – 3.4.2.1
Smart Slider 3: by Nextend – 3.5.0.9
TalentLMS: by Epignosis LLC – 6.6.9.3
Uncanny Automator: by Uncanny Owl – 3.0.5
Uncanny Toolkit for LearnDash: by Uncanny Owl – 3.5.1
Users Insights: by Pexeto – 4.0.1
LearnDash Ratings, Reviews, and Feedback: by WisdmLabs – 2.1.0
WooCommerce Cart Abandonment Recovery: by CartFlows Inc – 1.2.13
Checkout Field Editor for WooCommerce: by ThemeHigh – 1.4.8
Woo Discount Rules PRO 2.0: by Flycart – 2.3.8
Woo Discount Rules: by Flycart – 2.3.8
Advanced Order Export For WooCommerce: by AlgolPlus – 3.1.9
Product Gallery Slider for WooCommerce: by codeixer – 2.1.3
WooCommerce Advanced Notifications: by WooCommerce – 1.2.29 (update to version 1.2.31 is available)
Print Invoice & Delivery Notes for WooCommerce: by Tyche Softwares – 4.6.2
WooCommerce Stripe Gateway: by WooCommerce – 5.3.0
WooCommerce Shipping & Tax: by WooCommerce – 1.25.17
WooCommerce Smart Coupons: by StoreApps – 4.18.0 (update to version 4.25.1 is available)
WooCommerce: by Automattic – 5.5.1

### Inactive Plugins (9) ###

Akismet Anti-Spam: by Automattic – 4.1.6
All-in-One WP Migration: by ServMask – 7.39
Embed Any Document: by Awsm Innovations – 2.6.1
Google Ads & Marketing by Kliken: by Kliken – 1.0.7
Instructor Role: by WisdmLabs – 3.5.4
LearnDash Content Cloner: by WisdmLabs – 1.2.9.2
Powerpack for LearnDash: by Immerseus – 1.2.0
Quiz Reporting Extension for LearnDash: by WisdmLabs – 3.0.1
WooCommerce Branding: by WooCommerce – 1.0.30

### Settings ###

API Enabled: –
Force SSL: –
Currency: USD ($)
Currency Position: left
Thousand Separator: ,
Decimal Separator: .
Number of Decimals: 2
Taxonomies: Product Types: course (course)
external (external)
grouped (grouped)
simple (simple)
variable (variable)

Taxonomies: Product Visibility: exclude-from-catalog (exclude-from-catalog)
exclude-from-search (exclude-from-search)
featured (featured)
outofstock (outofstock)
rated-1 (rated-1)
rated-2 (rated-2)
rated-3 (rated-3)
rated-4 (rated-4)
rated-5 (rated-5)

Connected to WooCommerce.com: ✔

### WC Pages ###

Shop base: #69 - /
Cart: #7 - /cart/
Checkout: #8 - /checkout/
My account: #9 - /my-account/
Terms and conditions: #1700 - /faq/terms-and-conditions/

### Theme ###

Name: Storefront
Version: 3.7.0
Author URL: https://woocommerce.com/
Child Theme: ❌ – If you are modifying WooCommerce on a parent theme that you did not build personally we recommend using a child theme. See: How to create a child theme
WooCommerce Support: ✔

### Templates ###

Overrides: –

### Action Scheduler ###

Canceled: 1
Oldest: 2021-07-21 12:49:37 -0500
Newest: 2021-07-21 12:49:37 -0500

Complete: 592
Oldest: 2021-07-19 21:23:58 -0500
Newest: 2021-07-22 20:27:33 -0500

### Status report information ###

Generated at: 2021-07-22 20:32:26 -05:00
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