Daniel M (a11n)
Forum Replies Created
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Hi Daniel ! Indeed, the error is not reproducing so I you’re right.
It was weird, but I couldn’t see the credit card form to complete on my checkout page. However, a client made a payment yesterday with his credit card on that very same page. And this morning, I checked the issue was gone… Maybe it was a one time bug because of the update error…That’s good! Apologies that you experienced that checkout error briefly during the update process, but it’s good to hear it’s no longer occurring. It’s rare that we would make a change that would remove files during an update, but on this occasion it was necessary.
Hi Wumi!
The recent update of WooCommerce Payments to version 3.4.0 removed some code which was no longer needed. I believe that the reason you are seeing this error message is because a request to your site was made while it was halfway through the update process, meaning some of the old code (which referenced this removed file) was called.
Now that the update has completed, you should no longer see any of these errors and everything should be working as expected when using WooCommerce Payments.
EDIT : The credit card payment is not available anymore…
That doesn’t sound good! Could you please describe in a bit more detail what you mean by ‘not available’?
Could I also ask you to check your WooCommerce logs and see whether you see any other occurrences of the error you posted above (after the initial error), or any other errors which look relevant, and share them here. This would greatly help in investigating!
Many thanks,
Daniel- This reply was modified 4 years, 5 months ago by Daniel M (a11n). Reason: update formatting