In other words, if I read you correctly, there simply is no “Company” support at WordPress, and if you are not Expert in the use of a computer, you can go whistle! I did not set up my site, and the person who did so is no longer available, but I would like to find him and wring his neck for using WordPress in the first place! Thanks for nothing, and if you are a volunteer reading this, you are a fool for atempting to assist a company that, for all practical purposes is a FRAUD