dhopkins91

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  • Forum: Fixing WordPress
    In reply to: update version of PHP to 5
    Thread Starter dhopkins91

    (@dhopkins91)

    11 years ago

    Thank you for your response.

    I found out how to do it..

    The old version of php was above the new version in the IIS handler mappings. I corrected the problem in this case. Here is what I did for future reference.
    • In IIS expand surveyconnect.com and selected blogs
    • Selected handler mappings
    • Under the actions menu on the right side hit “View ordered list”
    • Right click on a php module and use the arrow to move up or down.

    onward!
    d

    Forum: Fixing WordPress
    In reply to: manual update to wordpress, admin cannot delete file
    Thread Starter dhopkins91

    (@dhopkins91)

    11 years ago

    yes! i know that was crazy right.. but it turns out they were able to finally delete it. The error message said that the permissions were insufficient but turned out really the files were locked by a user.

    to help anyone else out it was solved by:
    use procexp to determine that the folder was being held open by php-cgi.exe. After killing that process we were able to delete the files

    I am not sure how i managed to get it into that weird state.. but all good now!

    thank you so much for your responses.
    d

    Forum: Fixing WordPress
    In reply to: manual update to wordpress, admin cannot delete file
    Thread Starter dhopkins91

    (@dhopkins91)

    11 years ago

    Thank you so much. Yes I called our hosting folks. Nope they can’t delete those files either. Even logging in with admin permissions.. Can’t delete, can’t change the permissions.. nothign!
    I am going to attempt a totally new install in a new location.. but then I am going to have to do some fancy footwork, to get everythign back together.

    any other ideas?
    thank you in advance.
    D

Viewing 3 replies - 1 through 3 (of 3 total)