Forum Replies Created

Viewing 15 replies - 406 through 420 (of 1,025 total)
  • Plugin Author DesignWall

    (@designwall)

    Hi,

    Thank you for your reply.

    Please reach us at [moderated: email removed. Please do not ask for off forum contact or credentials for user sites.] for a further assistance. We’ll fix the bug for you.

    Kind Regards,
    Anna.

    Plugin Author DesignWall

    (@designwall)

    Hi,

    Thank you for contacting DesignWall! My name is Anna and I am happy to be of assistance in this matter.

    Please go to Dashboard > Questions > Settings > Emails and enable “Send a copy of every email to admin.”

    Let me know if there is anything else I can help you with.

    Warm Regards,
    Anna.

    Plugin Author DesignWall

    (@designwall)

    Hi,

    Thank you for contacting DesignWall! My name is Anna and I am happy to be of assistance in this matter.

    Please reach us via [moderated: email removed. Please do not ask for off forum contact or credentials for user sites.] then I will remove all spam questions for you.

    Let me know if there is anything else I can help you with.

    Warm Regards,
    Anna.

    Plugin Author DesignWall

    (@designwall)

    Hi,

    1) I have changed to use the display name instead of the username, if you still face this issue, please reach us at hi@designwall then I will fix it for you.

    2) You can change it by going to wp-content/themes/your-theme-folder/page.php or you can create a page template and go to Dashboard > Pages > DWQA Question Page and select template for this page.

    Should you need further assistance, please contact us again and we’ll be happy to help.

    Have a wonderful day!

    Warm Regards,
    Anna

    Plugin Author DesignWall

    (@designwall)

    Hi Daniel Edano,

    The issue you mentioned above has been fixed in the latest version of DW Q&A 1.4.5. Please update the plugin and send us your feedback. We’d much appreciate it.

    Warm Regards,
    Anna.

    Plugin Author DesignWall

    (@designwall)

    Hi Essjay88,

    Thank you for contacting DesignWall! My name is Kevin and I am happy to be of assistance in this matter.

    1. Please add this css to remove tag and category

    .dwqa-container .dwqa-content-edit-form #question-category,
    .dwqa-container .dwqa-content-edit-form label[for=question-category],
    .dwqa-container .dwqa-content-edit-form input[name=question-tag],
    .dwqa-container .dwqa-content-edit-form label[for=question-tag] {
    	display: none !important;
    }
    

    2. You can using this code to remove number of votes

    .dwqa-questions-list .dwqa-question-item .dwqa-question-stats span.dwqa-votes-count {
    	display: none !important;
    }
    

    3. Please reach us at hi@designwall.com for a further assistance. I will help you to check and fix it.

    Kindly let me know if there is anything else I can help you with.

    Warm Regards,
    Kevin.

    Plugin Author DesignWall

    (@designwall)

    Hi KTS915,

    Thank you for contacting DesignWall! My name is Anna and I am happy to be of assistance in this matter.

    Please reach us at hi@designwall.com for a further assistance. Our developer will help you to check and fix it.

    Apologies for the inconvenience. Let me know if there is anything else I can help you with.

    Warm Regards,
    Anna.

    Plugin Author DesignWall

    (@designwall)

    Hello,

    I’m Jackie Lord, one of the managers at DesignWall.

    Thank you very much, Jan Dembowski.

    First and foremost, this incident happened is unintended and primetimetran only represents the personal views. That is not the point of view of DesignWall. We will strictly handle the situation within our team.

    Secondly, on behalf of the whole team of DesignWall, I send our deepest sincere apologies to @dwell. Primetimetran absolutely did not mean to offend you. You absolutely can give your personal opinion about our products. You may like or dislike our products, we recognize and appreciate your suggestions.

    Last but not least, I’ll drink a cup of coffee with primetimetran to make sure him calmer. And similar incidents will not be repeated here.

    Regards,
    Jackie Lord

    Plugin Author DesignWall

    (@designwall)

    Hi,

    Thanks for writing in.

    Yeah we’ll answer your latest questions and mark this one as resolved.

    Should you need further assistance, please contact us again and we’ll be happy to help.

    Have a wonderful day!

    Warm Regards,
    Anna

    Plugin Author DesignWall

    (@designwall)

    Hi Dwell,

    Kindly let me know if the guide helps. If it does, could you please revote us? We’d really appreciate it.

    Warm Regards,
    Anna.

    Plugin Author DesignWall

    (@designwall)

    Hi Tomas Cirkl,

    Thanks for reaching us at hi@designwall.com. Please check your email.

    Warm Regards.

    Plugin Author DesignWall

    (@designwall)

    Hi there,

    Thanks for the constructive reviews.

    If you want to remove that message, you can go to wp-content/plugins/dw-question-answer/inc/Admin/Welcome.php
    then remove line 8 add_action( ‘admin_notices’, array( $this, ‘admin_notices’ ), 99 );

    Hope it helps.

    Warm Regards,
    Anna.

    Plugin Author DesignWall

    (@designwall)

    Hi,

    You’re welcome 🙂

    Can you provide us more details about the feature “Add media files and more”? We can do a custom work to your site if you want.

    Should you need further information, please contact us at hi@designwall.com and we’ll be happy to help.

    Have a wonderful day!

    Warm Regards,
    Anna

    Plugin Author DesignWall

    (@designwall)

    Hi,

    You’re welcome 🙂 Should you need further assistance, please contact us again and we’ll be happy to help.

    Have a wonderful day and good luck with all your future projects!

    Warm Regards,
    Anna

    Plugin Author DesignWall

    (@designwall)

    Or you can reach us at hi@designwall.com. We’ll help you to fix it.

Viewing 15 replies - 406 through 420 (of 1,025 total)