Hi,
Thank you for contacting DesignWall! My name is Anna and I am happy to be of assistance in this matter.
Please go to Dashboard > Questions > Settings > Emails and enable “Send a copy of every email to admin.”
Let me know if there is anything else I can help you with.
Warm Regards,
Anna.
Hi,
Thanks for you answer, but unfortunately it still doesn’t solve my problem.I will attach 2 pictures to show you what we tried:
Email settings ->
New question notification ->
https://scontent.fomr1-1.fna.fbcdn.net/v/t35.0-12/14012831_1187758884614675_1494303086_o.jpg?oh=3ec332cde661c5892d3a4132aeff3cce&oe=57B7EEC0
My question is now should we put more emails as site admin and if that how can we do it?
Thanks,
Bogdan
And I have one more question can we add more question status from admin?
By default we have open,resolved…..
The question is that is this possible in free version or just in the pro version or it is not possible at all?
Thanks,
Bogdan
Hi,
Thank you for your reply.
Please reach us at [moderated: email removed. Please do not ask for off forum contact or credentials for user sites.] for a further assistance. We’ll fix the bug for you.
Kind Regards,
Anna.