Adeniran
Forum Replies Created
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Hello @artdaimon,
Do you specifically mean a special sales page for products that are on sale using our plugin or for all products on your website that are on sale? Please clarify.
Thank you for acknowledging our efforts and ultimately for choosing our solution. 🙂
Hello,
I’m sorry about the current situation of things. Please start a conversation here on our website so we can diagnose the issue and attempt to resolve it.
Best,
Adeniran.Hello @aileen911,
I’m sorry about the current situation of things. That’s quite strange and it may mean that the issue exists because there’s a conflict.
Could you please run a quick conflict test by: Â
1. Disabling all other plugins except WooCommerce and our plugin.
2. Switching the theme to one of the defaults such as twenty-sixteen.
3. Testing again.ÂIf everything works as expected, that means there’s a conflict somewhere. And so you can start re-enabling the disabled plugins/theme one by one in order to find the culprit. However, if the issue persists after the conflict tet, kindly let me know so we can take the next appropriate steps.
Regards,
Adeniran.Hello @aileen911,
Sure thing.
Could you please:
1. leave me with a link to your configurator page?
2. use a screenshot to outline what buttons you want to make changes to?
3. share your desired hex code for the colour of each button.I’ll come back to you ASAP with CSS code that would fix the changes you would like to see.
Best,
Adeniran.Hello @betisimo76,
Thank you for writing to us.
I understand your reservation and it is 100% valid since Woocommerce 6.2.0 was released later than the last update of our plugin.However, I can assure you of maximum compatibility as the changes that WooCommerce made in its latest version doesn’t conflict with our plugin at all. Furthermore, we’re currently working on a new update (aimed at squashing some more bugs) to be released in the coming weeks.
Thank you so much for reaching out.
Best,
Adeniran.Hello @missmikado,
I’m so sorry about that. It’s unclear why some web pages weren’t working at the time you sent this message but they all work now. Kindly confirm.
Admittedly, certain information on our website pertaining to the features of the plugin has been vague. However, we have recently added more information and still actively add more information based on whatever client feedback we receive.
Both the free and the PRO versions of the plugin are very much functional.
Please feel free to ask me any more questions should anything else seem unclear to you. I’m here to help. 🙂
Best,
Adeniran.Forum: Reviews
In reply to: [Visual Product Configurator for Woocommerce Lite] Great plugin + supportHello @hdalex,
Thank you so much for your feedback. I’m glad we were able to timely assist you and resolve the challenges.
Best,
Adeniran.Hello @vandung93,
Thank you so much for the feedback.
I’ll relate this to the product team and we’ll make necessary adjustments ASAP.I apologize for any inconvenience this may have caused.
Best regards,
Adeniran.Forum: Reviews
In reply to: [Visual Product Configurator for Woocommerce Lite] NIGHTMARE – WORST SUPPORTHello @guillaumepelletier,
I’m indeed sorry that we got here with you. However, the specifications you sent to us when you demanded that we modify the plug-in to meet your client’s requirements were in fact delivered.
Your client perhaps changed the scope of their requirements with you and it’s unfortunate that, according to you, your clients decided to walk away on the project because what they wanted didn’t seem to be the same with what we both agreed to when you signed our custom development contract.
On this basis, I’m afraid, you do not qualify for neither a full nor a partial refund.
Once again, I’m sorry that the current situation of things isn’t particularly what you would have wanted.
Best of luck,
Adeniran.Hello,
I’m sorry about the current situation of things.
Please start a conversation here and we will diagnose and attempt to help you resolve the issue.
Regards,
Adeniran.Thank you so much for acknowledging!
Thank you so much for your feedback, @brendand0 ! We appreciate you and your business.