debiluanne
Forum Replies Created
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Forum: Plugins
In reply to: [Meta for WooCommerce] Stock quantity not syncing with FacebookThe problem is that when an item shows a quantity of “0” but I have it in stock in my shop, my customers cannot shop via Instagram because it says “Sold out.”
See screenshot below of the same item in my instagram shop
Instagram screenshot: https://ibb.co/71jWcKX
Forum: Plugins
In reply to: [Meta for WooCommerce] Stock quantity not syncing with FacebookThanks – the screenshot is from when I go to Catalog–> Items–> select item from the catalog.
See full screenshot here: https://ibb.co/b3rPfPH
Forum: Plugins
In reply to: [Meta for WooCommerce] Stock quantity not syncing with FacebookHi, thank you for the response. I have had my website manager do everything you mentioned. I am still having the same issue. Items that have a stock quantity in woocommerce are showing as “In stock” in my facebook catalog but with an inventory quantity of “0”.
Woocommerce screenshot: https://ibb.co/ZL50pt8
Facebook catalog screenshot: https://ibb.co/m45qWSn
The same items are also importing as “On sale” with the same price as the regular price even though there is no sale price in woocommerce.
Woocommerce price screenshot: https://ibb.co/BtftGg1
Facebook Screenshot: https://ibb.co/Q9WWs95