davitamckelvey

Okay Ginger… we’re about to be best friends. I have 4 pages of errors on the log. The majority read “Donation Route Error Unknown_error”. When I go into the eyeball, I see this code:

{ "error_type": "unknown_error", "exceptionMessage": "Database Query", "formData": { "gatewayId": "paypal-commerce", "requestData": { "givewp-route": "donate", "givewp-route-signature": "412adbeb244dfca282e07f8c17029158", "givewp-route-signature-id": "givewp-donate", "givewp-route-signature-expiration": "1770259525", "amount": "1", "currency": "USD", "donationType": "single", "formId": "46391", "gatewayId": "paypal-commerce", "firstName": "Davita", "lastName": "MCKELVEY", "email": "davitamckelvey@yahoo.com", "anonymous": "false", "comment": "TEST", "company": "", "consent-1": "accepted", "donationBirthday": "", "originUrl": "https://bridgeworkit.net/atonkwa-cares/", "isEmbed": "true", "embedId": "give-form-shortcode-1", "locale": "en_US", "gatewayData": { "payPalOrderId": "4RH92804S3728431D" }, "woocommerce-login-nonce": null, "_wpnonce": null, "woocommerce-reset-password-nonce": "[[redacted]]", "woocommerce-edit-address-nonce": null, "save-account-details-nonce": null }, "formId": 46391, "originUrl": "https://bridgeworkit.net/atonkwa-cares/", "embedId": "give-form-shortcode-1", "isEmbed": true } }

THe system report says:



WordPress Environment

Home URL: https://bridgeworkit.net
Site URL: https://bridgeworkit.net
WP Version: 6.9
WP Multisite: –
WP Memory Limit: 512 MB
WP Debug Mode: –
WP Cron: ✔
Language: en_US
Permalink Structure: /%postname%/
Show on Front: page
Page on Front: Home (#23735)
Page for Posts: Blog (#788)
Table Prefix Length: xUk_
Table Prefix Length: 4
Table Prefix Status: Acceptable
Admin AJAX: Accessible
Registered Post Statuses: publish, future, draft, pending, private, trash, auto-draft, inherit, request-pending, request-confirmed, request-failed, request-completed, wc-pending, wc-processing, wc-on-hold, wc-completed, wc-cancelled, wc-refunded, wc-failed, wc-checkout-draft, spam, jp-temp-feedback, refunded, failed, revoked, cancelled, abandoned, processing, preapproval, upgraded, dp-rewrite-republish Server Environment

Hosting Provider: DBH: localhost, SRV: bridgeworkit.net
TLS Connection: Connection uses TLS 1.3
TLS Connection: Probably Okay
Server Info: Apache
PHP Version: 8.3.30
PHP Post Max Size: 516 MB
PHP Time Limit: 60
PHP Max Input Vars: 1000
PHP Max Upload Size: 512 MB
cURL Version: 7.76.1, OpenSSL/3.5.1
SUHOSIN Installed: –
MySQL Version: 8.0.44
Default Timezone is UTC: ✔
fsockopen/cURL: ✔
SoapClient: ✔
DOMDocument: ✔
gzip: ✔
GD Graphics Library: ✔
Multibyte String: ✔
Remote Post: ✔
Remote Get: ✔ GiveWP Configuration

GiveWP Version: 4.14.0
GiveWP Cache: Enabled
Database Updates: All DB Updates Completed.
Database Updates: All Database Migrations Completed.
Database Tables: ✔ xUk_give_donors✔ xUk_give_donormeta✔ xUk_give_comments✔ xUk_give_commentmeta✔ xUk_give_sessions✔ xUk_give_formmeta✔ xUk_give_sequential_ordering✔ xUk_give_donationmeta✔ xUk_give_revenue✔ xUk_give_migrations✔ xUk_give_log
GiveWP Cache: Enabled
GiveWP Cache: ✔New Donation✔Failed Donation✔Donation Processing Receipt✔Donation Receipt✔New Offline Donation✔Offline Donation Instructions✔New User Registration✔User Registration Information✔Donation Note✔Email access
Upgraded From: 4.13.2
Test Mode: Disabled
Currency Code: USD
Currency Position: Before
Decimal Separator: .
Thousands Separator: ,
Success Page: https://bridgeworkit.net/donation-confirmation/
Failure Page: https://bridgeworkit.net/donation-failed/
Donation History Page: https://bridgeworkit.net/donor-dashboard/
GiveWP Forms Slug: /donations/
Enabled Payment Gateways: Test Donation, Offline Donation, PayPal Donations
Default Payment Gateway: Test Donation
PayPal IPN Notifications: N/A
Donor Email Access: Enabled
Stripe Webhook Notifications: N/A
Platform Fee Amount: 2% Active GiveWP Add-ons Other Active Plugins

All-in-One WP Migration and Backup: by ServMask – 7.102
Brevo - Email, SMS, Web Push, Chat, and more.: by Brevo – 3.3.1
Contact Form 7: by Rock Lobster Inc. – 6.1.4
Elementor: by Elementor.com – 3.35.0
Jetpack: by Automattic – 15.4
LiteSpeed Cache: by LiteSpeed Technologies – 7.7
Mascot Core: by ThemeMascot – 4.0
Mascot Core - Oitech: by ThemeMascot – 5.0
MC4WP: Mailchimp for WordPress: by ibericode – 4.11.1
Meta Box: by MetaBox.io – 5.11.1
Meta Box Bundle (Mascot): by ThemeMascot – 2.0
One Click Demo Import: by OCDI – 3.4.0
Payment Plugins for PayPal WooCommerce: by Payment Plugins, support@paymentplugins.com – 2.0.9
Printful Integration for WooCommerce: by Printful – 2.2.12
Printify Shipping Method: by Printify – 3.0
Qi Addons for Elementor: by Qode Interactive – 1.9.5
Redux Framework: by Team Redux – 4.5.10
Slider Revolution: by ThemePunch – 6.7.38
UpdraftPlus - Backup/Restore: by TeamUpdraft, DavidAnderson – 2.26.1.0
WooCommerce: by Automattic – 10.4.3
WooCommerce.com Update Manager: by Automattic – 1.0.3
WooCommerce Legacy REST API: by WooCommerce – 1.0.5
WooCommerce Stripe Gateway: by Stripe – 10.3.1
Yoast Duplicate Post: by Enrico Battocchi & Team Yoast – 4.5
Yoast SEO: by Team Yoast – 26.9 Inactive Plugins

Akismet Anti-spam: Spam Protection: by Automattic - Anti-spam Team – 5.6
Google Analytics for WordPress by MonsterInsights: by MonsterInsights – 9.11.1
InstaWP Connect: by InstaWP Team – 0.1.2.3
ShopLentor – WooCommerce Builder for Elementor & Gutenberg: by HasThemes – 3.3.2
The Bluehost Plugin: by Bluehost – 4.10.0 Active MU Plugins

Endurance Page Cache: by Mike Hansen – 2.3.0
Hostinger Preview Domain: by Hostinger – 1.3.4
Hostinger Smart Auto Updates: by Hostinger – 1.0.7
SSO: by Garth Mortensen, Mike Hansen – 0.5
WooCommerce Analytics - Proxy Speed Module: by WooCommerce – 1.0.0 Theme

Name: Oitech
Version: 7.0
Author URL: https://themeforest.net/user/thememascot/portfolio
Child Theme: No – If you're modifying GiveWP on a parent theme you didn't build personally, then we recommend using a child theme. See: How to Create a Child Theme

Note: Seeing the system report, I notice that the MU-plugins still say hostinger. Yet, this site was transferred and is now with Bluehost. I’m assuming that this is the glitch and if so, please guide me on the easiest way to fix it.