davieees

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Viewing 2 replies - 1 through 2 (of 2 total)
  • Forum: Plugins
    In reply to: [WooCommerce] Orders not seen and payments to wrong Paypal
    Thread Starter davieees

    (@davieees)

    5 years, 1 month ago

    Hi @battouly @rur165

    I’m currently using PayPal Standard that is a core part of the WooCommerce package. It has worked perfectly for several years, but this has occurred on changing the PayPal account details. Everything appeared to work as expected using the PayPal sandbox. Here’s the system report. Thanks.

    
### WordPress Environment ###

WordPress address (URL): https://www.gigafishline.com
Site address (URL): https://www.gigafishline.com
WC Version: 5.1.0
REST API Version: ✔ 5.1.0
WC Blocks Version: ✔ 4.4.3
Action Scheduler Version: ✔ 3.1.6
WC Admin Version: ✔ 2.0.2
Log Directory Writable: ✔
WP Version: 5.7
WP Multisite: –
WP Memory Limit: 512 MB
WP Debug Mode: –
WP Cron: ✔
Language: en_GB
External object cache: –

### Server Environment ###

Server Info: Apache/2.4.41 (Unix)
PHP Version: 7.3.27
PHP Post Max Size: 512 MB
PHP Time Limit: 120
PHP Max Input Vars: 5000
cURL Version: 7.19.7
NSS/3.44

SUHOSIN Installed: –
MySQL Version: 5.5.5-10.1.48-MariaDB
Max Upload Size: 512 MB
Default Timezone is UTC: ✔
fsockopen/cURL: ✔
SoapClient: ✔
DOMDocument: ✔
GZip: ✔
Multibyte String: ✔
Remote Post: ✔
Remote Get: ✔

### Database ###

WC Database Version: 5.1.0
WC Database Prefix: zc4_
Total Database Size: 17.23MB
Database Data Size: 10.93MB
Database Index Size: 6.30MB
zc4_woocommerce_sessions: Data: 0.08MB + Index: 0.00MB + Engine MyISAM
zc4_woocommerce_api_keys: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
zc4_woocommerce_attribute_taxonomies: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
zc4_woocommerce_downloadable_product_permissions: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
zc4_woocommerce_order_items: Data: 0.25MB + Index: 0.09MB + Engine MyISAM
zc4_woocommerce_order_itemmeta: Data: 1.13MB + Index: 0.84MB + Engine MyISAM
zc4_woocommerce_tax_rates: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
zc4_woocommerce_tax_rate_locations: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
zc4_woocommerce_shipping_zones: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
zc4_woocommerce_shipping_zone_locations: Data: 0.00MB + Index: 0.01MB + Engine MyISAM
zc4_woocommerce_shipping_zone_methods: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
zc4_woocommerce_payment_tokens: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
zc4_woocommerce_payment_tokenmeta: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
zc4_woocommerce_log: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
cerber_acl: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
cerber_blocks: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
cerber_countries: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
cerber_lab: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
cerber_lab_ip: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
cerber_lab_net: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
cerber_log: Data: 0.26MB + Index: 0.11MB + Engine MyISAM
cerber_qmem: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
cerber_traffic: Data: 1.52MB + Index: 0.06MB + Engine InnoDB
wpstg0_actionscheduler_actions: Data: 0.05MB + Index: 0.11MB + Engine InnoDB
wpstg0_actionscheduler_claims: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wpstg0_actionscheduler_groups: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wpstg0_actionscheduler_logs: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wpstg0_cerber_files: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wpstg0_cerber_sets: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wpstg0_cerber_uss: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wpstg0_commentmeta: Data: 0.00MB + Index: 0.01MB + Engine MyISAM
wpstg0_comments: Data: 0.16MB + Index: 0.08MB + Engine MyISAM
wpstg0_links: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wpstg0_options: Data: 0.40MB + Index: 0.05MB + Engine MyISAM
wpstg0_postmeta: Data: 1.32MB + Index: 0.91MB + Engine MyISAM
wpstg0_posts: Data: 0.29MB + Index: 0.08MB + Engine MyISAM
wpstg0_termmeta: Data: 0.00MB + Index: 0.01MB + Engine MyISAM
wpstg0_terms: Data: 0.00MB + Index: 0.01MB + Engine MyISAM
wpstg0_term_relationships: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wpstg0_term_taxonomy: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wpstg0_usermeta: Data: 0.26MB + Index: 0.17MB + Engine MyISAM
wpstg0_users: Data: 0.01MB + Index: 0.02MB + Engine MyISAM
wpstg0_wc_admin_notes: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wpstg0_wc_admin_note_actions: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wpstg0_wc_category_lookup: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wpstg0_wc_customer_lookup: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wpstg0_wc_download_log: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wpstg0_wc_order_coupon_lookup: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wpstg0_wc_order_product_lookup: Data: 0.02MB + Index: 0.06MB + Engine InnoDB
wpstg0_wc_order_stats: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
wpstg0_wc_order_tax_lookup: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wpstg0_wc_product_meta_lookup: Data: 0.02MB + Index: 0.09MB + Engine InnoDB
wpstg0_wc_reserved_stock: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wpstg0_wc_tax_rate_classes: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wpstg0_wc_webhooks: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wpstg0_woocommerce_api_keys: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wpstg0_woocommerce_attribute_taxonomies: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wpstg0_woocommerce_downloadable_product_permissions: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wpstg0_woocommerce_log: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wpstg0_woocommerce_order_itemmeta: Data: 1.12MB + Index: 1.00MB + Engine MyISAM
wpstg0_woocommerce_order_items: Data: 0.25MB + Index: 0.11MB + Engine MyISAM
wpstg0_woocommerce_payment_tokenmeta: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wpstg0_woocommerce_payment_tokens: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wpstg0_woocommerce_sessions: Data: 0.01MB + Index: 0.00MB + Engine MyISAM
wpstg0_woocommerce_shipping_zones: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wpstg0_woocommerce_shipping_zone_locations: Data: 0.00MB + Index: 0.01MB + Engine MyISAM
wpstg0_woocommerce_shipping_zone_methods: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wpstg0_woocommerce_tax_rates: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wpstg0_woocommerce_tax_rate_locations: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
zc4_actionscheduler_actions: Data: 0.05MB + Index: 0.11MB + Engine InnoDB
zc4_actionscheduler_claims: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
zc4_actionscheduler_groups: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
zc4_actionscheduler_logs: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
zc4_cerber_files: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
zc4_cerber_sets: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
zc4_cerber_uss: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
zc4_commentmeta: Data: 0.00MB + Index: 0.01MB + Engine MyISAM
zc4_comments: Data: 0.16MB + Index: 0.08MB + Engine MyISAM
zc4_links: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
zc4_options: Data: 0.82MB + Index: 0.29MB + Engine MyISAM
zc4_postmeta: Data: 1.34MB + Index: 0.81MB + Engine MyISAM
zc4_posts: Data: 0.30MB + Index: 0.08MB + Engine MyISAM
zc4_termmeta: Data: 0.00MB + Index: 0.01MB + Engine MyISAM
zc4_terms: Data: 0.00MB + Index: 0.01MB + Engine MyISAM
zc4_term_relationships: Data: 0.00MB + Index: 0.01MB + Engine MyISAM
zc4_term_taxonomy: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
zc4_usermeta: Data: 0.26MB + Index: 0.17MB + Engine MyISAM
zc4_users: Data: 0.01MB + Index: 0.02MB + Engine MyISAM
zc4_wc_admin_notes: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
zc4_wc_admin_note_actions: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
zc4_wc_category_lookup: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
zc4_wc_customer_lookup: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
zc4_wc_download_log: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
zc4_wc_order_coupon_lookup: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
zc4_wc_order_product_lookup: Data: 0.02MB + Index: 0.06MB + Engine InnoDB
zc4_wc_order_stats: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
zc4_wc_order_tax_lookup: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
zc4_wc_product_meta_lookup: Data: 0.02MB + Index: 0.09MB + Engine InnoDB
zc4_wc_reserved_stock: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
zc4_wc_tax_rate_classes: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
zc4_wc_webhooks: Data: 0.02MB + Index: 0.02MB + Engine InnoDB

### Post Type Counts ###

attachment: 77
custom_css: 1
nav_menu_item: 10
page: 12
post: 6
product: 26
revision: 85
shop_coupon: 1
shop_order: 577

### Security ###

Secure connection (HTTPS): ✔
Hide errors from visitors: ✔

### Active Plugins (6) ###

WordPress File Monitor: by nicolly – 1.0.9
Sucuri Security - Auditing, Malware Scanner and Hardening: by Sucuri Inc. – 1.8.26
UpdraftPlus - Backup/Restore: by UpdraftPlus.Com
DavidAnderson – 1.16.50

WC PayaCardServices: by CEDCOSS – 1.3
WooCommerce: by Automattic – 5.1.0
WP Cerber Security, Anti-spam & Malware Scan: by Cerber Tech Inc. – 8.8.3

### Inactive Plugins (2) ###

Better Search Replace: by Delicious Brains – 1.3.4
Search & Replace: by Inpsyde GmbH – 3.2.1

### Settings ###

API Enabled: ✔
Force SSL: –
Currency: GBP (£)
Currency Position: left
Thousand Separator: ,
Decimal Separator: .
Number of Decimals: 2
Taxonomies: Product Types: external (external)
grouped (grouped)
simple (simple)
variable (variable)

Taxonomies: Product Visibility: exclude-from-catalog (exclude-from-catalog)
exclude-from-search (exclude-from-search)
featured (featured)
outofstock (outofstock)
rated-1 (rated-1)
rated-2 (rated-2)
rated-3 (rated-3)
rated-4 (rated-4)
rated-5 (rated-5)

Connected to WooCommerce.com: –

### WC Pages ###

Shop base: #13 - /shop/
Basket: #14 - /cart/
Checkout: #15 - /checkout/
My account: #16 - /my-account/
Terms and conditions: #2 - /terms-and-conditions/

### Theme ###

Name: Mystile
Version: 1.3.18 (update to version 1.3.19 is available)
Author URL: http://www.woothemes.com
Child Theme: ❌ – If you are modifying WooCommerce on a parent theme that you did not build
personally we recommend using a child theme. See: How to create a child theme

WooCommerce Support: ✔

### Templates ###

Overrides: –

### Action Scheduler ###

Complete: 70
Oldest: 2021-02-22 11:01:53 +0000
Newest: 2021-03-19 00:23:04 +0000

### Status report information ###

Generated at: 2021-03-19 10:18:26 +00:00
    Forum: Plugins
    In reply to: [WooCommerce] Orders not seen and payments to wrong Paypal
    Thread Starter davieees

    (@davieees)

    5 years, 1 month ago

    Hi Rashed,

    Thanks for your reply. In answer:

    1. PayPal Checkout plugin was installed, but deactivated. I’ve since deleted it.
    2. The products sold are physical items and the old account belongs to the previous website admin.
    3.No, I haven’t checked for custom code or other conflicts. Can you suggest where I should look?

    I’ll try and run a conflict test. Thank you

Viewing 2 replies - 1 through 2 (of 2 total)