Shorcy
Forum Replies Created
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Forum: Plugins
In reply to: [Awesome Support - WordPress HelpDesk & Support Plugin] [ticket-submit]The log error:
[06-Mar-2019 12:00:09 UTC] PHP Notice: is_single was called incorrectly. Conditional query tags do not work before the query is run. Before then, they always return false. Please see Debugging in WordPress for more information. (This message was added in version 3.1.0.) in /wp-includes/functions.php on line 4667Forum: Plugins
In reply to: [Awesome Support - WordPress HelpDesk & Support Plugin] [ticket-submit]The error comes from WP_debug. But i fixed it and then it said: Request:
account/submit-ticket
Query String:
pagename=account
Matched Rewrite Rule:
(.?.+?)/submit-ticket(/(.*))?/?$
Matched Rewrite Query:
pagename=account&submit-ticket=
Forum: Plugins
In reply to: [Awesome Support - WordPress HelpDesk & Support Plugin] [ticket-submit]The only logs I can seem to get is:
Request:account/submit-ticket
Query String:
pagename=account
Matched Rewrite Rule:
(.?.+?)/submit-ticket(/(.*))?/?$
Matched Rewrite Query:
pagename=account&submit-ticket=
The other add-on. Also say that all shortcodes should work. Because it just inserts it as a normal wordpress page would do it.
And it seems wird that it also did it when i tried pasting the shortcode on other pages when I didn’t have the plugins installed.Is there any way that I can create a email ticket or something to you maybe can take a look.
Forum: Plugins
In reply to: [Awesome Support - WordPress HelpDesk & Support Plugin] [ticket-submit]+ it works with any kind of shortcode from other plugins as well 🙂
Forum: Plugins
In reply to: [Awesome Support - WordPress HelpDesk & Support Plugin] [ticket-submit]The standard [submit-ticket] page that the plugin creates works. But when I try to place the shortcode on a site it doesn’t.
Yes I encountered an error with the [submit.ticket] but the tickets works fine.
The layout plugin is YITH WooCommerce Customize My Account Page. it allows users to navigate and interact easily and quickly.More information can be found at: https://yithemes.com/themes/plugins/yith-woocommerce-customize-myaccount-page/
- This reply was modified 7 years, 3 months ago by Shorcy.
Forum: Plugins
In reply to: [Awesome Support - WordPress HelpDesk & Support Plugin] [ticket-submit]Yes I re-installed into a fresh clean site and database.
I first tested the [tickets] and then I tested submit.
I also tried installing the one plugin I’m using to make the layout on my account. And it worked with the tickets but not the submit :/Forum: Plugins
In reply to: [Awesome Support - WordPress HelpDesk & Support Plugin] [ticket-submit]I have tried the above suggestions but it still doesn’t seem to fix the issue.
Forum: Plugins
In reply to: [Awesome Support - WordPress HelpDesk & Support Plugin] [ticket-submit]Thanks for the response @melliesou.
For some weird reason my [tickets] works. And my [submit-ticket] used to work. But now it doesn’t. Cause it doesn’t make sense that the [tickets] works still :/[Tickets]:
http://prntscr.com/mrcq0t[submit-ticket]:
http://prntscr.com/mrcr8ehttp://prntscr.com/mrcr8eIt’s completely the same way that I set both of them up
Forum: Plugins
In reply to: [Awesome Support - WordPress HelpDesk & Support Plugin] [ticket-submit]Thanks for the errors heartandsoulwebdesign 🙂
Forum: Plugins
In reply to: [Awesome Support - WordPress HelpDesk & Support Plugin] [ticket-submit]Here is how it looks for people.
Forum: Plugins
In reply to: [Awesome Support - WordPress HelpDesk & Support Plugin] [ticket-submit]When i try to insert the define( ‘WP_DEBUG_LOG’, true );
It doesn’t show anything.I can’t seem to see any errors :/
And even though i put
<?php
define( ‘WP_DEBUG_LOG’, true );
?>It doesn’t show up with any errors
Okay, thanks for the help.
And thanks for the quick response.Where do I style the login screen 🙂
It’s because I have made a custom page for people to create a ticket, but I don’t like the design of the Awesome support login and registration cause throughout the whole site I have been using WC Login and registration but I like that with Awesome Support that it directly take you to create a ticket instead of using the WC menu. And that is what I’m trying to get around with just needing them to login/register, and create a ticket will pop up instead of them going to WC menu -> Open ticket.
- This reply was modified 7 years, 9 months ago by Shorcy.
I have changed it now. So know the Woocommerce have access to create a tick and so on as the support user 🙂
- This reply was modified 7 years, 9 months ago by Shorcy.