Dan Rossiter
Forum Replies Created
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Forum: Plugins
In reply to: [Document Gallery] Columns not workingGlad to be of service! 🙂
-Dan
Forum: Plugins
In reply to: [Document Gallery] Error 500Hi ksavett,
The first thing I recommend in order to narrow down this issue is this:
1. Disable all of your plugins & switch to one of the default themes (eg: Twenty-Fourteen).
2. Verify that the issue goes away.
3. Enable Document Gallery and test to see whether the issue returns. If it does, then Document Gallery is the culprit.
4. If the issue did not reoccur in 3, then one of your other plugins or your theme is to blame. To figure out which one it is, continue re-enabling plugins and theme, each time repeating the test. Whenever the test starts failing, whatever failed last is causing the issue.Assuming Document Gallery is to blame (see #3 above), then in order to debug this I’d like for you to install another plugin which will let us easily see what specifically is failing. If you go into your WordPress dashboard, under
Plugins -> Add Newsearch for “Error Log Monitor”. Go ahead and install that and then check your Dashboard home. You should now have a widget called “PHP Error Log”. Is there anything in there?Thanks,
Dan
PS: If you’ve found this plugin useful, please take a moment to rate it. Thanks! 🙂
Forum: Plugins
In reply to: [Document Gallery] Columns not workingHi ksvirtual,
Columns will only work with descriptions disabled. If you include
descriptions=falsein your shortcode then everything should work as expected.-Dan
PS: If you’ve found this plugin useful, please take a moment to rate it. Thanks! 🙂
Forum: Plugins
In reply to: [Document Gallery] can docs and other Office files open in another tab?Hi John,
No worries on the double question! 🙂
1. You’re wanting to open the actual file in browser? For most filetypes, that’s going to be problematic since browsers don’t know what to do with say MS Office filetypes. You could look at Google Doc Embedder, which can embed documents. If you modified your theme’s template to use GDE on the attachment page for supported filetypes and had Document Gallery link to the attachment page then you’d probably get something close to what you’re looking for. Does that make sense? Am I understanding the question correctly?
2. All three of the MS Office filetypes you’ve listed are slated to be supported in the new solution being developed (described in the response to your other post) 🙂
-Dan
PS: If you’ve found this plugin useful, please take a moment to rate it. Thanks! 🙂
Forum: Plugins
In reply to: [Document Gallery] .docx and other Office thumbs not fancy.Hi John,
The fix is still in progress. We opted to build a solution in house that will operate similarly to how the Google Drive solution behaved previously, where files are sent to an external server for conversion. This solution is nearing completion, but is not there yet.
Thanks for your patience in this matter and we’ll post an update once open beta is available!
-Dan
PS: If you’ve found this plugin useful, please take a moment to rate it. Thanks! 🙂
Forum: Requests and Feedback
In reply to: Plugin Stable Version Not Updating Following CommitThanks for the response and for the email to use in the future, Otto!
I’m not sure that explains it though. I tagged the new version in rev @1161985 & made the trunk changes in @1161987, but both of those happened within a couple of minutes of each other. The plugin directory didn’t fully update until hours later.
It’s resolved itself now, so not a big deal, just putting the information out there.
-Dan
Forum: Plugins
In reply to: [Document Gallery] Troubleshooting in updating settingsHmm… No, no idea off the bat.
I just tested that action on my install using Document Gallery 3.1 and had no issues.
Two things: what version are you working with & if you enable logging is there anything being logged?
-Dan
PS: If you’ve found this plugin useful, please take a moment to rate it. Thanks! 🙂
Forum: Plugins
In reply to: [Document Gallery] Description in hover tooltipHi HerveSLT,
Interesting question. It’s definitely possible. Currently we use the title of the attachment at the tooltip, but the description actually might be a better option.
Let me think on this a bit, but I do like the suggestion! 🙂
-Dan
PS: If you’ve found this plugin useful, please take a moment to rate it. Thanks! 🙂
Forum: Plugins
In reply to: [Document Gallery] Update on the ability to use DG like Media insert..Thanks so much for the feedback! Yes, having a gallery preview in the WYSIWYG editor is absolutely on our roadmap. We want to get this first stage stable and out to our users though before we begin that next stage.
-Dan
Forum: Plugins
In reply to: [Document Gallery] Update on the ability to use DG like Media insert..Hey Guy,
Haha! Nudge & love are appreciated! 🙂
You can preview the current state of this functionality in the development stream here: http://plugins.svn.wordpress.org/document-gallery/trunk/
This functionality is actually done. We are just still working on testing and a few other unrelated changes. I’m hoping I’ll have a bit of time to work on this this coming weekend, though I won’t promise an actual release date yet.
Thanks for your patience!
-DanForum: Plugins
In reply to: [Document Gallery] Thumbnails not showing up same sizeOops — glad you got a working solution anyway! 🙂
-Dan
No problem, Kev. I have a couple of recommendations over here: https://wordpress.org/support/topic/categories-for-media-files.
-Dan
PS: If you’ve found this plugin useful, please take a moment to rate it. Thanks! 🙂
Forum: Plugins
In reply to: [Document Gallery] Thumbnails not showing up same sizeHi Dory,
Thanks for the reminder!
I just took a closer look and it looks like your theme is misbehaving. If you look at the div parent of the Document Gallery output,
content .tab-pane, it’s not filling its parent. Since Document Gallery is designed to fill the size of its parent, this causes the small icons you are seeing.Try this workaround:
content .tab-pane { width: 100% }All the best,
DanPS: If you’ve found this plugin useful, please take a moment to rate it. Thanks! 🙂
Hi Kev,
The document “category” functionality is not internal to the plugin. It relies on other plugins to provide this support, so unfortunately the only guidance I can give is to look through your plugins and see if anything looks like it adds support for media categories.
-Dan
PS: If you’ve found this plugin useful, please take a moment to rate it. Thanks! 🙂
Forum: Plugins
In reply to: [Document Gallery] Thumbnails generationYeah, unfortunately both would require speaking with your host.
With Ghostscript, the issue is either that a Ghostscript executable is not available, it is in a non-standard location where DG can’t find it, or your PHP is not configured to allow running
exec(). You can rule out the last option if on the Advanced tab you don’t have an error message at the top of the page. What you need to ask your host is is Ghostscript installed (and where its executable is located) and, if you weren’t able to rule out the third item above, whether they allow enabling ofexec().With IMagick, it’s a bit more challenging to track down what is wrong. I would simply link your host to this support thread or to the Stackoverflow link above.
If after initial contact with your host you have any more questions, please feel free to ask and I’ll provide whatever help I can.
-Dan