cusrev
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Forum: Plugins
In reply to: [Customer Reviews for WooCommerce] Sync reviews between languagesWe haven’t heard from you for more than two weeks. For this reason, I’ll assume that either you are not interested in this question/problem anymore or it has been resolved. If this is not the case, please let us know and we’ll be happy to help.
Forum: Plugins
In reply to: [Customer Reviews for WooCommerce] Review Images – Lazy Load supportWe haven’t heard from you for more than two weeks. For this reason, I’ll assume that either you are not interested in this question/problem anymore or it has been resolved. If this is not the case, please let us know and we’ll be happy to help.
Forum: Plugins
In reply to: [Customer Reviews for WooCommerce] JS Error when submitting a reviewThis issue should be fixed in the latest version of the plugin. If you are still experiencing this problem, please let me know.
Forum: Plugins
In reply to: [Customer Reviews for WooCommerce] How to edit CTA of emailThanks for trying our plugin!
Sorry, I didn’t understand your question. Can you please share a screenshot illustrating what you would like to edit?
Forum: Plugins
In reply to: [Customer Reviews for WooCommerce] displayed customer reviews in ChineseGreat, thanks for letting me know!
Unfortunately, Chinese translations are incomplete. You are welcome to participate in the Translation Challenge and help to finish the translations: https://translate.wordpress.org/locale/zh-tw/default/wp-plugins/customer-reviews-woocommerce/.
Forum: Plugins
In reply to: [Customer Reviews for WooCommerce] Review import does not workThanks for sharing the screenshot.
As I can see from the screenshot, this is not a valid CSV format. Only the first row of the file is formatted correctly. In other rows, you have double quotes in wrong places. For example, the 2nd row:
"This product is great, 5,""2018-07-01 15:30:05"",10150,""Example Customer"",example.customer@mail.com,"In CSV format, columns must be separated by commas. However, you put commas inside double quotes instead. The correct CSV format of the 2nd row will look like this (please look at the commas):
"This product is great, 5","2018-07-01 15:30:05","10150","Example Customer","example.customer@mail.com",I hope it helps!
Forum: Plugins
In reply to: [Customer Reviews for WooCommerce] displayed customer reviews in ChineseThanks for sharing the report. As far as I can see from the report, your website is in en_US language. This is why it doesn’t pick the Chinese translation file.
Forum: Plugins
In reply to: [Customer Reviews for WooCommerce] Diagnostics ErrorThanks for getting in touch!
The issue is caused by a misconfigured SSL certificate / ciphers on your website. Please reach out to your hosting support – they will be able to fix it.
Forum posting about a similar problem: https://serverfault.com/questions/889631/curl-fails-to-retrieve-https-content-error14094410ssl-routinesssl3-read-byte/889738
Forum: Plugins
In reply to: [Customer Reviews for WooCommerce] Text Overlapping on HeaderThanks for trying our plugin!
I checked the link but couldn’t see the overlapping text. Can you please let me know where I should look?
Forum: Plugins
In reply to: [Customer Reviews for WooCommerce] Search Console issuesOk, please let me know if you require any further support.
Forum: Plugins
In reply to: [Customer Reviews for WooCommerce] displayed customer reviews in ChineseThanks for trying our plugin!
Can you please send a system report for your site? You can generate a system report in WordPress admin area by going to WooCommerce -> Status -> Get system report.
Forum: Plugins
In reply to: [Customer Reviews for WooCommerce] Uniquely named files on each pageThanks for trying our plugin!
We haven’t received reports about such problems before. Can you please share a screenshot of the error and URL of the website with the problem?
Forum: Plugins
In reply to: [Customer Reviews for WooCommerce] Error posting reviews to woo 401 errorThanks for trying our plugin!
Most likely it is because you’ve restored your website from a backup and it deleted some meta fields of WooCommerce orders. Please follow steps from this article on our support portal: Errors When Posting Reviews to WordPress.
Thanks for trying our plugin!
Q & A section is available only on the standard WooCommerce tabs at this moment. We will add a Q & A shortcode in the future versions of the plugin.
Forum: Plugins
In reply to: [Customer Reviews for WooCommerce] Pagination – Show more’ button not visibleThanks for trying our plugin!
Can you please share URL of the page with the problem?