cusrev
Forum Replies Created
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Forum: Plugins
In reply to: [Customer Reviews for WooCommerce] Transfer to ShopifyThanks for the interest in our plugin!
Unfortunately, it cannot be used with Shopify. Please refer to this article from our support portal to learn how to export reviews: How to Import and Export WooCommerce Reviews.
Thanks for using our plugin!
If a plugin is deactivated/deleted, it cannot add any structured data to your website.
The standard WooCommerce adds structured data to product pages without any additional plugins. If your new “verified reviews system” isn’t fully compatible with WooCommerce, this is most likely the reason of the problem. Please reach out to their support team for assistance.
Forum: Plugins
In reply to: [Customer Reviews for WooCommerce] Issue with WordPress v5.8 in widgets pageThis problem should be resolved in the latest update. Please update our plugin to the version 4.21 and clear ALL the caches.
Forum: Plugins
In reply to: [Customer Reviews for WooCommerce] Grid not workingCan you please share URL of the page with the problem?
Forum: Plugins
In reply to: [Customer Reviews for WooCommerce] Shortcode isn’t workingWe haven’t heard from you for two weeks. For this reason, I’ll assume that either you are not interested in this question/problem anymore or it has been resolved. If this is not the case, please let us know and we’ll be happy to help.
Forum: Plugins
In reply to: [Customer Reviews for WooCommerce] Rich snippets on profile pageThanks for sharing the screenshot!
I’m struggling to understand where the screenshot was taken because it is so small. Would you mind sharing a bigger version of the same screenshot that shows the URL of the Google website and the search query that you used?
Forum: Plugins
In reply to: [Customer Reviews for WooCommerce] not showingWe haven’t heard from you for more than two weeks. For this reason, I’ll assume that either you are not interested in this question/problem anymore or it has been resolved. If this is not the case, please let us know and we’ll be happy to help.
Forum: Plugins
In reply to: [Customer Reviews for WooCommerce] Cusrev slider shortcode brokenThanks for using our plugin!
No, you shouldn’t update to WordPress 5.8 just now. Please wait 2-3 days.
Can you please share URL of the page where I can check the problem?
Forum: Plugins
In reply to: [Customer Reviews for WooCommerce] Issue with WordPress v5.8 in widgets pageThanks for using our plugin and reporting this problem!
As you can see from the plugin’s details, it is compatible with WordPress version up to 5.7.2. We will add compatibility with WordPress 5.8 in the upcoming update (expected this weekend).
If you would like to continue using our plugin, please hold off with updating WordPress for 2-3 days. Thank you for understanding!
Thanks for using our plugin and reporting this problem!
As you can see from the plugin’s details, it is compatible with WordPress version up to 5.7.2. We will add compatibility with WordPress 5.8 in the upcoming update (expected this weekend).
If you would like to continue using our plugin, please hold off with updating WordPress for 2-3 days. Thank you for understanding!
Forum: Plugins
In reply to: [Customer Reviews for WooCommerce] Pages with “?ivrating=” crawledTo be honest, I don’t know if it is possible to do this with a robots.txt file. The official Google website that I cited above recommends making settings in their search console. I couldn’t see any mention of robots.txt there. Sorry for not being able to be more helpful.
Forum: Plugins
In reply to: [Customer Reviews for WooCommerce] Rich snippets on profile pageIf you could share a link to that page, we would be happy to check it out. I think that most likely you saw a Google Ad because Google permits non-product reviews in paid ads.
Forum: Plugins
In reply to: [Customer Reviews for WooCommerce] Reply to reviewsThanks for trying our plugin!
Please refer to this solution article from our support portal: How to Reply to Reviews?
Forum: Plugins
In reply to: [Customer Reviews for WooCommerce] Grid not workingThanks for trying our plugin!
Can you please share URL of the page with the problem?
Forum: Plugins
In reply to: [Customer Reviews for WooCommerce] Rich snippets on profile pageThanks for the interest in our plugin!
Unfortunately, Google doesn’t support rich snippets for reviews on brands in general. Review rich snippets should be about specific products that you sell in your eCommerce store. Please refer to Google’s website: https://developers.google.com/search/docs/data-types/review-snippet.