NSquared

thanks for letting us know @hakonzen we will get a fix released next week

Hi @sshahid12, the Gravity Forms field is part of our plus (and above) edition of Simply Schedule Appointments. We have some more details on the integration here: https://simplyscheduleappointments.com/integrations/gravity-forms/

Please let us know if you have any other questions!

Thanks @baynem we’ve worked with the security team and released v2.0.15 which mitigates the security vulnerability (which only affects contributor-level users who could theoretically be tricked into clicking a link that imports Draw Attention images)

This is mostly resolved but we’re following up on one more best practice which will be released in v2.0.16 next week.

Thanks again for getting in touch,
Nathan

Hi @rklrkl thanks for getting in touch. This sounds frustrating, I’ll try to share some of our thinking and also possible approaches for improving the situation you’re in with updates.

We originally decided to keep the same plugin directory name so that users could easily upgrade/downgrade between editions without the directory name changing or having the risk of multiple editions installed alongside each other. We don’t have the free core + add-on model, so if you install SSA Plus, you shouldn’t have SSA Free installed. Also, if a user upgrades from SSA Plus to SSA Pro, an in-dashboard update has to keep the same plugin directory, otherwise the plugin will be deactivated after update.

Bottom line, we aren’t able to change the directory name now (for any reason), because doing so would disable the plugin for all users after an update. For example, if we did as you proposed and changed simply-schedule-appointments to simply-schedule-appointments-plus, the next time someone updated, the directory would change to simply-schedule-appointments-plus *but* WP doesn’t have that slug in the list of active plugins so it would be deactivated. So unfortunately, whether our thinking was right or wrong 5 years ago (there’s plenty I would change given a time machine), we can’t change it now 🙁

All that said, SSA paid editions *should* be compatible with wp-cli updates as long as a valid license key is active. We are supposed to be handling paid support off of these forums, so please email us support@ssaplugin.com and we can continue looking into that with you (since it sounds like it isn’t happening as expected)

Thanks,
Nathan

@itspaul we hope to have a fix released next week. In the meantime, you could try going to SSA > Settings > Developer and disabling the new booking app temporarily. If that resolves the issue, you could certainly launch that way and switch back to our newer booking app after the fix is released.

Thanks,

Nathan

Hi there, could you share what SSA settings you have enabled? and what settings you have on the appointment type?

The first time you load availability, it may take a couple seconds (not 10) but after that it should load from our cache very quickly.

We’ve not had other reports of this issue and I’ve not seen it take 10 seconds to load unless the server/site is slow in general. If you can provide a link to a test environment that’s also slow, I’m happy to take a closer look!

Thanks for the feedback, this is a plugin to help with troubleshooting and couldn’t realistically solve all problems for you.

Not all issues can even be detected automatically so we leave time for the user to evaluate and decide if the site is working after each change.

WP’s built-in Health Check is also a useful troubleshooting tool, but it only lets you disable plugins one at a time, whereas Plugin Detective will automatically try different sets of plugins to help you quickly narrow down the potential cause.