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Viewing 15 replies - 1 through 15 (of 16 total)
  • Thread Starter criskolkman

    (@criskolkman)

    Hello @omarfpg

    Within those logs I only see products being synced, nothing about shipping methods.

    Thread Starter criskolkman

    (@criskolkman)

    Hello @carolm29

    I tried with both of those and failed with both.
    There just seems to be something wrong with the sync, I just removed all shipping methods and re-added them, and NL and GR were syncing with GMC just fine (both 1 paid shipping method).
    After that I added a free shipping method for both countries, but only 1 of those is being synced to GMC: https://imgur.com/sLromVm

    Now I don’t care about that one too much, but previously it synced the free shipping for both countries to GMC.

    Thread Starter criskolkman

    (@criskolkman)

    Hello @doublezed2

    I removed all the shipping methods and re-added them.
    NL and GR are being synced just fine: https://imgur.com/Y4xzHWD

    The shipping method including multiple countries is just not being synced to GMC: https://imgur.com/xcAFNzy

    Thread Starter criskolkman

    (@criskolkman)

    Hello @shameemreza

    I’ve already shared those settings, see the links below:

    https://imgur.com/a/BHLm7yZ
    https://imgur.com/q5nvfLI
    https://imgur.com/KTk0f5H

    Thread Starter criskolkman

    (@criskolkman)

    Hello @doublezed2

    I don’t get it, I tried what you said and that didn’t work.
    Deleted the shipping zone which is not being synced to GMC and created a new one with only 1 country, still not being synced to GMC.

    Thread Starter criskolkman

    (@criskolkman)

    Hello @omarfpg

    Yes that’s the whole issue, the audience is synced to GMC just fine, also my shipping methods EXCEPT the 1 method I added with multiple countries in it.

    I had to manually add a shipping method within GMC as well or else my products are not being shown in those countries.

    Thread Starter criskolkman

    (@criskolkman)

    @anastas10s thank you but it IS already set correctly.

    The shipping methods are being synced to GMC, just not the 1 where I added multiple countries.

    Thread Starter criskolkman

    (@criskolkman)

    Hello @shameemreza

    Yes I want the shipping to be handled by WooCommerce, not GMC.

    Thread Starter criskolkman

    (@criskolkman)

    @shameemreza I did what you asked but it just deleted my (manually added) shipping method in Merchant Center: https://imgur.com/EzIkpIY

    Thread Starter criskolkman

    (@criskolkman)

    Hello @shameemreza

    I can try but that will remove my manually added shipping method for those countries in Merchant Center again, also I don’t see how that would help since the other shipping methods I added also have shipping class cost.

    Thread Starter criskolkman

    (@criskolkman)

    Hello @doublezed2

    Yes of course, here’s the screenshot: https://imgur.com/KTk0f5H

    It’s not different from the other shipping methods, except that in this one I’m using multiple countries, that’s the only difference.

    • This reply was modified 1 year, 11 months ago by criskolkman.
    Thread Starter criskolkman

    (@criskolkman)

    Hello @carolm29 and @anastas10s

    Sorry about that, here is the report.

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    Thread Starter criskolkman

    (@criskolkman)

    Thread Starter criskolkman

    (@criskolkman)

    Hello @anastas10s

    No I just send using T&T, that’s it.
    Using the default WooCommerce shipping settings: https://imgur.com/q5nvfLI

    Thread Starter criskolkman

    (@criskolkman)

    Hello @carolm29

    Thank you for your response!
    I’m not sure where to set those settings (using Google Merchant Center Next) but the sync seems to be fine.
    The shipping methods are being synced with Merchant Center, just not the shipping method that includes multiple countries.
    In this screenshot you can see that the shipping methods are being synced, but the one within the red border I had to add manually because that one didn’t sync from WooCommerce to Merchant Center: https://imgur.com/43sdVjy

    WooCommerce version: 9.0.2
    Google Listings and Ads version: 2.7.5

Viewing 15 replies - 1 through 15 (of 16 total)