Creative Themes
Forum Replies Created
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Great, thank you @munirkamal!
Hello @munirkamal,
But how we should handle those users that already use the starter site that used the shortcode block method to output the slider?
Long time ago you didn’t had the block to output the slider so we used the shortcode method to build our starter site…
Now this method doesn’t work on old sites and everyone should fix it.
Isn’t there a way to handle the case with Stackable blocks better?
You can test/import this demo and you will see the problem on the home page.
Forum: Themes and Templates
In reply to: [Blocksy] Content image behind header on new pageWith pleasure @pixelswim 🙂
Forum: Themes and Templates
In reply to: [Blocksy] Content image behind header on new pageHello @pixelswim,
All you have to do is to adapt your transparent header conditions in order to have it on more pages.
Here is a video tutorial that could help you – https://creativethemes.com/blocksy/video-tutorials/customization/checking-out-the-headers-transparent-sticky-states/
Hope this helps.
Hello @abdulazizsobh,
Well, I’m sorry but I don’t think it is correct from your side to decide which feature should be paid and which not in a product.
You can not go to a store and force the owner to give you something for free only because you think that a paid product should be free.It already exists. All you have to do is allow it to work.
Actually you see only the top of the iceberg, but in reality it’s not like that. A lot of changes in the code should be made in order to add a compatibility layer with this plugin and most likely even from the plugin side.
Please take in mind that such an integration takes time and resources to be developed and maintained with future updates.
Don’t underestimate this work and effort because it is not so easy like you think!If you don’t like that our header account element (from free version) is not supporting this plugin, you can simply remove the account element from the header and use the native WordPress login page and your site will be protected.
Also you can use the “Custom Link” option instead of “Modal” and link to the native login page – https://d.pr/v/t2uMDj
Hope this helps.
Don’t hesitate to ask if you have any other questions.
Have a good day!
- This reply was modified 2 years, 8 months ago by Creative Themes.
Forum: Themes and Templates
In reply to: [Blocksy] email field in comment box is small in sizeHello @karthic24, please update to latest version, everything should be fine now 🙂
Thank you very much for reporting this issue.
Have a good day!
Forum: Themes and Templates
In reply to: [Blocksy] Visual Editor brokenHi @gyrkin
Did you updated the theme and companion plugin to latest versions?
Also did you cleared your browser caches?
Forum: Plugins
In reply to: [Blocksy Companion] Sorting option for product reviews@devlopteam20 Hello!
Thanks a lot for reaching out!
Unfortunately, as of now, it’s not very easy to implement sorting by the overall score of the product review post because this is a computed field and it is not persisted as it is in the database (we compute it based on the other fields on the display time). Also because of this, the sorting is not very performant either.
If you have a lot of such products, we won’t be able to do this in a performant manner, unless we slightly change the way this field is persisted.
If you could describe where and how you want such products to be displayed, we will maybe give you a work around or think of a better long term solution. Also, please specify how many such products you have, as it makes a big difference.
Looking forward to hear back from you.
Forum: Plugins
In reply to: [Blocksy Companion] Block accordion?Hi @doczimute,
As I can see you are using the Stackable accordion block here.
It would be better to contact them directly regarding this – https://wordpress.org/support/plugin/stackable-ultimate-gutenberg-blocks/
Don’t hesitate to ask if you will have any questions related to Blocksy theme.
Have a nice day!
Forum: Themes and Templates
In reply to: [Blocksy] Problem with Extensions Cookies ConsentHello @alfredo1216,
Thanks for your reply.
No, the string will not be deleted with future updates, if you placed the translation in
languages/locofolder: https://share.cleanshot.com/7pKdzSYJImportant: Please remove the staging environment that you created for us. We don’t need it, we reproduced everything locally.
We are glad to help. Please let us know if you need help with anything else.
Forum: Themes and Templates
In reply to: [Blocksy] Problem with Extensions Cookies ConsentHi @alfredo1216,
Glad to hear that the verification is now in place and that it works well.
- This string is in the Blocksy Companion, because the Cookie Consent extension comes from it. Please try to translate this string from the companion using Loco Translate, it should be there. If you still can’t find it, please let us know and we’ll help.
- That’s a very weird issue. I managed to reproduce it on your site but it did work well on my local setup. Couple of things you could try:
- Could you please temporarily de-activate LiteSpeed Cache plugin and test the same flow again? If it works, please export your LiteSpeed settings using this button and send them over to us: https://share.cleanshot.com/7WBspjfy
- If it doesn’t work even with LiteSpeed cache de-activated, could you please do this:
- Export customizer settings and send them over to us. You can export them by going to Customizer -> General -> Manage Options -> Export Options
- Export the post where you experience this like this (copy the blocks representation and paste them here or to a pastebin.com): https://share.cleanshot.com/r3f3snF8
Looking forward for your reply and thanks a lot for your colaboration.
All the best!
Forum: Themes and Templates
In reply to: [Blocksy] Woocommerce Notices Error – Button LocationHello @alfredo1216,
Could you please provide a link to your website so we could take a closer look?
Forum: Themes and Templates
In reply to: [Blocksy] Social Icons Labels are not HiddenHello @vijayhardaha,
Please update to the latest version, everything should be fine now 🙂
Have a nice day!
Forum: Themes and Templates
In reply to: [Blocksy] Fix: Links do not have a discernible nameHi @pathankp,
We have a beta version with an improvement, if you want to test it you can send us an email at support@creativethemes.zendesk.com and we will give you the beta zip file.
Have a good day!
Forum: Plugins
In reply to: [Blocksy Companion] Blocksy blocks my recaptcha pluginHi @matthiasnordwig,
Sorry but I’m not sure I understood you.
It’s very hard to understand the problem only by reading your message… We may need a link to his website and maybe more help.
Please tell your customer to contact us directly through our support channel on our website (if he is a pro user) so we could take a closer look at his setup.
Thank you.