Creative Themes
Forum Replies Created
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Forum: Reviews
In reply to: [Blocksy] Update to 2.0 broke my siteHello @zhelyazkoa,
Are you still encountering issues with the theme?
If so, please get in touch with us and we will do our best to assist you.
Waiting a reply from you.
Forum: Reviews
In reply to: [Blocksy] slowly removing features to force people into paid versionHi @d4nk1337sauce,
I am still waiting an explanation and proof from you regarding the “features that we removed”…
If you have any other issues, I would kindly ask you to submit a support ticket on the link below and we will be more than happy to assist you.
Forum: Reviews
In reply to: [Blocksy] slowly removing features to force people into paid versionHello @d4nk1337sauce,
What are you talking about? We did not removed any feature from the free version, why are you misleading people?
We never removed and won’t remove any features from the free version in any way, and more – we constantly add new features to the free version!
How exactly you see that we blocked the drop down cart? Could you please share more info or send some proof (image or video)?
If I understand correctly your problem – most likely you have some old caches after you updated and this could be the reason of why you can’t hide it – but this doesn’t mean that we removed a feature or blocked it.
Please share your website URL so we could check what’s happening exactly on your end and assist you.
Waiting a reply from you.
- This reply was modified 2 years, 3 months ago by Creative Themes.
- This reply was modified 2 years, 3 months ago by Creative Themes.
Forum: Themes and Templates
In reply to: [Blocksy] Search only in woocommerce products not workNo, you are not right!
As I can see this site uses the pro version.
Forum: Themes and Templates
In reply to: [Blocksy] Search only in woocommerce products not workYou are a pro user – submit a support ticket on our site!
Forum: Themes and Templates
In reply to: [Blocksy] Syncronization of GlotPress With Original TermsHi @qwerty13,
Please try now, I’ve added you as a Persian validator.
Forum: Themes and Templates
In reply to: [Blocksy] Hooks issuesHello @tannya1808,
Yes, if you are a pro user than please submit a support ticket on our site and we will try to assist you.
Forum: Themes and Templates
In reply to: [Blocksy] Modify related entry title does not workHello @mincasoui,
That’s weird, I just double tested this on my setup and everything works fine, please see this quick video – https://d.pr/v/6xeQpJ
Could you please check what theme version are you using?
Also, please share your website URL so we could take a closer look.
Have a good day 🙂
Forum: Plugins
In reply to: [Blocksy Companion] Widget Area element in the global header disappeared!Hello @doczimute,
Glad everything works fine and thanks for letting us know.
Have a wonderful Holiday Season 🙂
Forum: Themes and Templates
In reply to: [Blocksy] Any idea why there’s no padding on the first submenu?Hello @lefemi4231,
That’s weird, I just double tested this on my setup and everything works fine.
Could you please share your website URL so I could check a few things?
Forum: Themes and Templates
In reply to: [Blocksy] How to revert to previous versions of Blocksy theme?Hi @momo-fr,
Are you still having issues with 2.0?
If so, we are still waiting from you to submit a support ticket on our website so we could help you.
Forum: Reviews
In reply to: [Blocksy Companion] Lots of bugs in the latest updatesHello @momo-fr,
How many times we asked you to submit a support ticket and explain your problems so we could help you?
You didn’t submitted any tickets until now but keep leaving bad reviews…
Honestly I don’t understand why are you behaving like that… Do you really think this will help you?!
Instead of wasting the time like that, why not submitting a support ticket and allow us to help you?
Again, you are pro user and if you want to receive support from us, please submit a support ticket here and we will do our best to assist you – https://creativethemes.com/blocksy/support/
Forum: Themes and Templates
In reply to: [Blocksy] How to revert to previous versions of Blocksy theme?Hello @momo-fr,
First of all, your message is not helpful in understanding the problem you are having at all.
That said, it’s sad to hear that you still have issues with 2.0 but why you don’t want to collaborate?
We asked you many times to submit a support ticket (because you are a pro user) but you refused to do so, I guarantee that the help will be prompt and to the point.I will kindly ask you one more time to submit a support ticket here and provide as much details as you can and we will do our best to help you.
We already helped all our users that had problems with 2.0 migration and other things and now everyone is happy and continuing their work with pleasure.
Hoping for your cooperation.
Forum: Plugins
In reply to: [Blocksy Companion] Theme customizer does not work properly after last updateHi @babiskalogirou, thank you very much for understanding the situation, we really appreciate this 🙂
We just released version 2.0.6, please update the theme and the Blocksy Companion plugin and everything will get back to normal.
Let us know in case you will have any other questions.
Have a wonderful day!
Forum: Plugins
In reply to: [Blocksy Companion] Theme customizer does not work properly after last updateHello @babiskalogirou,
We are aware of this issue and will release an update now with a fix.
This happens only when you are using the child theme.
We are really sorry about this.