Christine

Oh my gosh thank you SOO much GermanSC!! I have that plugin but had no idea that is what was causing the problem. Force downloads works perfectly now!
Luckily for me Nextgen Gallery wasn’t an integral part of my site, so I was easily able to get rid of it. The only thing I can suggest for you, since there doesn’t seem to be much support from Woocommerce, you could try going to NextGen’s forum board. Also this site, codingforums.com can be helpful too.
Sorry I can’t be of more assistance, but thanks so much for mentioning the plugin. Saved me ALOT of time 🙂

Ok I read somewhere that it is probably an incorrect path file which probably happened when the update was installed. Here is the php code for the downloads

if ( ! defined( 'ABSPATH' ) ) {
    exit;
}

if ( $downloads = WC()->customer->get_downloadable_products() ) : ?>

	<?php do_action( 'woocommerce_before_available_downloads' ); ?>

	<h2><?php echo apply_filters( 'woocommerce_my_account_my_downloads_title', __( 'Available downloads', 'woocommerce' ) ); ?></h2>

	<ul class="digital-downloads">
		<?php foreach ( $downloads as $download ) : ?>
			<li>
				<?php
					do_action( 'woocommerce_available_download_start', $download );

					if ( is_numeric( $download['downloads_remaining'] ) )
						echo apply_filters( 'woocommerce_available_download_count', '<span class="count">' . sprintf( _n( '%s download remaining', '%s downloads remaining', $download['downloads_remaining'], 'woocommerce' ), $download['downloads_remaining'] ) . '</span> ', $download );

					echo apply_filters( 'woocommerce_available_download_link', '<a href="' . esc_url( $download['download_url'] ) . '">' . $download['download_name'] . '</a>', $download );

					do_action( 'woocommerce_available_download_end', $download );
				?>
			</li>
		<?php endforeach; ?>
	</ul>

	<?php do_action( 'woocommerce_after_available_downloads' ); ?>

<?php endif; ?>

bump

Oh I see what you mean, I must have misread it. Did you have this problem before updating to the new Woocommerce?

I was having that issue before, and it turns out they were just getting sent to spam. I started using an smpt plugin and that fixed it.
Another time I had an issue was when I hadn’t given the files a name and so they weren’t appearing in emails.

bump

Ok just found out that its sending a file with 0 bytes of information. Someone suggested it might have something to do with the cached file information???? Any help would be greatly appreciated!