creasechris
Forum Replies Created
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Forum: Plugins
In reply to: [OpenTickets Community Edition] QR Code leads to 404Actually, the “Availability” counter seems to obey the formula
“max occupancy” – “last number of tickets sold”
rather than the expected
“max occupancy” – “all tickets sold to this date”.
For example: there are 50 tickets available. I buy 20. There are 30 left. I now buy 5 and there are 45 left!
EDIT: And going back, it seems the ticket purchasing option does indeed appear on the event pages regardless of permalink structure – but only for the event pages which have dates.
For each event, there is a page for the event (which has no links to anything else nor options to buy tickets, which is confusing) and pages for each date for the event (which have links to buy tickets, which work perfectly).
Forum: Plugins
In reply to: [OpenTickets Community Edition] QR Code leads to 404I have an update on the checkin issue.
It seems that “the same user cannot have more than one ticket of the same quantity checked in at once”.
I did as follows:
Made event
Guest booked 1 ticket – checked in fine
Admin (me) booked 1 ticket – checked in fine
Admin booked 1 more ticket – could not check in.
Admin booked 2 tickets – checked in fine
Admin booked 2 tickets – could not check in.
Admin booked 3 tickets – checked in fine
Admin booked 3 tickets – could not check in.
Admin booked 4 tickets
Admin booked 4 tickets
I then alternated checking in between the two sets of 4 tickets – both checked in perfectly fine throughout.
Then Admin booked 4 more tickets, which reported themselves as “already checked in”.This also seems to have the effect of resetting the “Availability” counter on the calendar view.
Very strange problem it seems!
Forum: Plugins
In reply to: [OpenTickets Community Edition] QR Code leads to 404Hi loushou,
It seems you replied to my original edit, which seems to have disappeared when I made the second one. The text you replied to was roughly as follows:
“EDIT: it seems this has also fixed another problem: previously the ticket purchasing interface did not show up on the individual event pages. Perhaps this should be added to the FAQ?”
As you can read above, I’ve also noted two other concerns with the system.
How could I message you a link to my site in private (perhaps with login if you’d like) so you can see the problems for yourself?
Forum: Plugins
In reply to: [OpenTickets Community Edition] QR Code leads to 404I have reason to believe now that the two problems I outlined above are related.
Somehow I managed to complete the checkout process with a quantity of 0 tickets, and now I realise all my tickets I have generated that were for 1 ticket have scanned and told me “[/0]” tickets had already checked in.
When I tried a case where 3 tickets were ordered, it worked correctly, counting up “[1/3]”, “[2/3]” etc.
I’ll try doing a few more things and see what happens.
Forum: Plugins
In reply to: [OpenTickets Community Edition] QR Code leads to 404Hi Loushou,
Thanks – I can confirm my permalinks were set to “Default” (/?p=123) rather than “Post name” (/sample-post/).
I changed this setting, but then all my events and other pages were 404s! It turned out my WordPress and Apache were not set up for permalinks. If anyone else gets stuck there is more info here:
http://codex.wordpress.org/Using_PermalinksFor me, this meant editing the .htaccess file in the WordPress root directory to what the page recommends, as well as changing httpd.conf to set “AllowOverride All” (the one you want to change is located just under the definition of AllowOverride).
So I can confirm the checkin process now works! Thank you very much 🙂
EDIT 2: I have found two problems now with this process. First, sometimes when one is buying a ticket but returns to the homepage instead, the Event page will show that a ticket is reserved but the Basket will be empty. This makes continuation impossible without updating the reservation number to 0.
Second, though my first checkin worked perfectly, all my tickets are now showing as “already checked in”, even the ones I have just generated! So I make a new booking, see my new ticket, scan my new QR code and it tells me that the person has already checked in… :S