Forum Replies Created

Viewing 14 replies - 1 through 14 (of 14 total)
  • Thread Starter coppercreek

    (@coppercreek)

    I have submitted to github, I am shocked that this issue has never been unearthed before….

    Thread Starter coppercreek

    (@coppercreek)

    Here is a screen recording showing how the page is setup, the live view of that page, and the native behavior of WooCommerce. As you can see the block editor does not show the native out of stock as built into woo.

    Not sure if that will embed, but the link to this video is here:

    https://share.vidyard.com/watch/QutN5JAX9fUs5J8tjYZH8W?

    Thank you for your help

    Thread Starter coppercreek

    (@coppercreek)

    Great, I use the pro version of the software. Where is the documentation for what I need to do? or do I need to make another category that isn’t my main category and then the option will be present?

    Thread Starter coppercreek

    (@coppercreek)

    Thank you Tobias, I changed all the tables before the update. I appreciate all your efforts. Have a Happy New Year.

    Thread Starter coppercreek

    (@coppercreek)

    Thank you for the quick reply Tobias, I guess the bright side is its an easy fix though time consuming. Have a Merry Christmas.

    Thread Starter coppercreek

    (@coppercreek)

    It may be related only to tables where the “Table features or site visitors” box is checked. I am currently going thru and unchecking that on each of the 700+ tables and that seems to be removing the popup.

    Thread Starter coppercreek

    (@coppercreek)

    If no one else on the planet with woo has the issue, then its clearly something i am doing wrong since the software is perfect in all the moderators eyes…..

    Thread Starter coppercreek

    (@coppercreek)

    I just removed the “manage stock” checkbox on the variation. That fixed the out of stock error on the category page. then I re applied the manage stock and set the in stock quantity. the page now views normally.

    I have tinkered with this and my plugins 1000 different ways and i am convinced this is definitely 100% a WOO issue. I understand its impossible to program to all the dynamics involved but as this is the built in variable products being used as intended it should operate more flawlessly….

    Thread Starter coppercreek

    (@coppercreek)

    Switching to storefront doesnt help or hurt the issue because storefront doesnt show products as out of stock. all products regardless of simple/variable are shown as in stock.

    And again as mentioned in the first post, i have tried deactivating all plugins to find the combo where the issue was. That DOES NOT rectify the issue.

    Thread Starter coppercreek

    (@coppercreek)

    
    ### WordPress Environment ###
    
    WordPress address (URL): https://coppercreekcartridgeco.com
    Site address (URL): https://coppercreekcartridgeco.com
    WC Version: 5.4.1
    REST API Version: ✔ 5.4.1
    WC Blocks Version: ✔ 5.1.0
    Action Scheduler Version: ✔ 3.1.6
    WC Admin Version: ✔ 2.3.1
    Log Directory Writable: ✔
    WP Version: 5.7.2
    WP Multisite: –
    WP Memory Limit: 1 GB
    WP Debug Mode: –
    WP Cron: ✔
    Language: en_US
    External object cache: –
    
    ### Server Environment ###
    
    Server Info: nginx/1.19.10
    PHP Version: 7.3.27-9+ubuntu20.04.1+deb.sury.org+1
    PHP Post Max Size: 128 MB
    PHP Time Limit: 300
    PHP Max Input Vars: 10000
    cURL Version: 7.68.0
    OpenSSL/1.1.1f
    
    SUHOSIN Installed: –
    MySQL Version: 5.5.5-10.5.9-MariaDB-1:10.5.9+maria~focal-log
    Max Upload Size: 128 MB
    Default Timezone is UTC: ✔
    fsockopen/cURL: ✔
    SoapClient: ✔
    DOMDocument: ✔
    GZip: ✔
    Multibyte String: ✔
    Remote Post: ✔
    Remote Get: ✔
    
    ### Database ###
    
    WC Database Version: 5.4.1
    WC Database Prefix: _9VR_
    Total Database Size: 415.71MB
    Database Data Size: 240.64MB
    Database Index Size: 175.07MB
    _9VR_woocommerce_sessions: Data: 2.03MB + Index: 0.08MB + Engine InnoDB
    _9VR_woocommerce_api_keys: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
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    _9VR_woocommerce_downloadable_product_permissions: Data: 0.02MB + Index: 0.17MB + Engine InnoDB
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    staging__9VR_links: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
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    staging__9VR_wc_download_log: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    staging__9VR_wc_order_coupon_lookup: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
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    staging__9VR_wc_order_stats: Data: 1.52MB + Index: 0.59MB + Engine InnoDB
    staging__9VR_wc_order_tax_lookup: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    staging__9VR_wc_product_meta_lookup: Data: 0.34MB + Index: 0.59MB + Engine InnoDB
    staging__9VR_wc_reserved_stock: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    staging__9VR_wc_tax_rate_classes: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    staging__9VR_wc_webhooks: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    staging__9VR_woocommerce_api_keys: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    staging__9VR_woocommerce_attribute_taxonomies: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    staging__9VR_woocommerce_downloadable_product_permissions: Data: 0.02MB + Index: 0.06MB + Engine InnoDB
    staging__9VR_woocommerce_log: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    staging__9VR_woocommerce_order_itemmeta: Data: 11.52MB + Index: 11.03MB + Engine InnoDB
    staging__9VR_woocommerce_order_items: Data: 1.52MB + Index: 0.38MB + Engine InnoDB
    staging__9VR_woocommerce_payment_tokenmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    staging__9VR_woocommerce_payment_tokens: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    staging__9VR_woocommerce_sessions: Data: 2.52MB + Index: 0.08MB + Engine InnoDB
    staging__9VR_woocommerce_shipping_zones: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    staging__9VR_woocommerce_shipping_zone_locations: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    staging__9VR_woocommerce_shipping_zone_methods: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    staging__9VR_woocommerce_tax_rates: Data: 0.02MB + Index: 0.06MB + Engine InnoDB
    staging__9VR_woocommerce_tax_rate_locations: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    staging__9VR_wpforms_entries: Data: 1.52MB + Index: 0.08MB + Engine InnoDB
    staging__9VR_wpforms_entry_fields: Data: 0.47MB + Index: 0.34MB + Engine InnoDB
    staging__9VR_wpforms_entry_meta: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    staging__9VR_wpforms_tasks_meta: Data: 0.06MB + Index: 0.00MB + Engine InnoDB
    staging__9VR_wpf_filters: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    staging__9VR_wpmailsmtp_tasks_meta: Data: 0.05MB + Index: 0.00MB + Engine InnoDB
    staging__9VR_wpml_mails: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    staging__9VR_yith_wcwl: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    staging__9VR_yith_wcwl_lists: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    staging__9VR_yoast_indexable: Data: 2.52MB + Index: 1.44MB + Engine InnoDB
    staging__9VR_yoast_indexable_hierarchy: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
    staging__9VR_yoast_migrations: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    staging__9VR_yoast_primary_term: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    staging__9VR_yoast_seo_links: Data: 0.08MB + Index: 0.03MB + Engine InnoDB
    staging__9VR_yoast_seo_meta: Data: 1.52MB + Index: 0.00MB + Engine InnoDB
    _9VR_actionscheduler_actions: Data: 3.02MB + Index: 1.28MB + Engine InnoDB
    _9VR_actionscheduler_claims: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    _9VR_actionscheduler_groups: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    _9VR_actionscheduler_logs: Data: 2.05MB + Index: 1.33MB + Engine InnoDB
    _9VR_asre_sales_report: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    _9VR_cartflows_ca_cart_abandonment: Data: 0.25MB + Index: 0.02MB + Engine InnoDB
    _9VR_cartflows_ca_email_history: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    _9VR_cartflows_ca_email_templates: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    _9VR_cartflows_ca_email_templates_meta: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    _9VR_cm_popfly_history: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    _9VR_commentmeta: Data: 0.28MB + Index: 0.28MB + Engine InnoDB
    _9VR_comments: Data: 7.52MB + Index: 9.09MB + Engine InnoDB
    _9VR_failed_jobs: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    _9VR_links: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    _9VR_mailchimp_carts: Data: 0.25MB + Index: 0.00MB + Engine InnoDB
    _9VR_mailchimp_jobs: Data: 0.05MB + Index: 0.00MB + Engine InnoDB
    _9VR_ms_snippets: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    _9VR_options: Data: 12.27MB + Index: 1.27MB + Engine InnoDB
    _9VR_pimwick_gift_card: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    _9VR_pimwick_gift_card_activity: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    _9VR_postmeta: Data: 53.52MB + Index: 43.95MB + Engine InnoDB
    _9VR_posts: Data: 8.14MB + Index: 3.39MB + Engine InnoDB
    _9VR_queue: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    _9VR_smush_dir_images: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    _9VR_snippets: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    _9VR_social_users: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    _9VR_termmeta: Data: 0.06MB + Index: 0.03MB + Engine InnoDB
    _9VR_terms: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    _9VR_term_relationships: Data: 0.38MB + Index: 0.19MB + Engine InnoDB
    _9VR_term_taxonomy: Data: 0.05MB + Index: 0.03MB + Engine InnoDB
    _9VR_tm_taskmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    _9VR_tm_tasks: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    _9VR_usermeta: Data: 5.52MB + Index: 7.03MB + Engine InnoDB
    _9VR_users: Data: 0.36MB + Index: 0.42MB + Engine InnoDB
    _9VR_wcpdf_credit_note_number: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    _9VR_wcpdf_invoice_number: Data: 0.25MB + Index: 0.00MB + Engine InnoDB
    _9VR_wcpdf_packing_slip_number: Data: 0.08MB + Index: 0.00MB + Engine InnoDB
    _9VR_wcpdf_proforma_number: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    _9VR_wc_admin_notes: Data: 0.05MB + Index: 0.00MB + Engine InnoDB
    _9VR_wc_admin_note_actions: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    _9VR_wc_category_lookup: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    _9VR_wc_customer_lookup: Data: 0.50MB + Index: 0.41MB + Engine InnoDB
    _9VR_wc_download_log: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
    _9VR_wc_order_coupon_lookup: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    _9VR_wc_order_product_lookup: Data: 1.52MB + Index: 1.61MB + Engine InnoDB
    _9VR_wc_order_stats: Data: 1.52MB + Index: 1.25MB + Engine InnoDB
    _9VR_wc_order_tax_lookup: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    _9VR_wc_product_meta_lookup: Data: 0.44MB + Index: 0.59MB + Engine InnoDB
    _9VR_wc_reserved_stock: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    _9VR_wc_tax_rate_classes: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    _9VR_wc_webhooks: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    _9VR_wpforms_entries: Data: 1.52MB + Index: 0.09MB + Engine InnoDB
    _9VR_wpforms_entry_fields: Data: 0.50MB + Index: 0.36MB + Engine InnoDB
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    ### Post Type Counts ###
    
    attachment: 100
    blocked_user: 4
    blocks: 9
    br_sale_report: 1
    cartflows_flow: 1
    cartflows_step: 4
    custom_css: 2
    elementor_library: 1
    epkb_post_type_1: 3
    featured_item: 8
    fpf_fields: 1
    global_product_addon: 5
    knowledgebase: 6
    nav_menu_item: 55
    oembed_cache: 2
    page: 16
    post: 1
    product: 577
    product_variation: 2459
    revision: 562
    shop_order: 7083
    sp_wps_shortcodes: 1
    tablepress_table: 441
    ufaq: 9
    wof_lite_wheel: 1
    woo_discount: 2
    woo_discount_cart: 1
    wpforms: 27
    wz_knowledgebase: 3
    
    ### Security ###
    
    Secure connection (HTTPS): ✔
    Hide errors from visitors: ✔
    
    ### Active Plugins (29) ###
    
    VaultPress: by Automattic – 2.1.4
    Akismet Anti-Spam: by Automattic – 4.1.9
    WooCommerce eProcessingNetwork Gateway (Pro): by Pledged Plugins – 4.1.8
    Jetpack: by Automattic – 9.8.1
    Kadence WooCommerce Email Designer: by Kadence WP – 1.4.7
    Mailchimp for WooCommerce: by Mailchimp – 2.5.1
    PW WooCommerce Bulk Edit Pro: by Pimwick
    LLC – 2.284
    
    Really Simple SSL: by Really Simple Plugins – 4.0.15
    reCaptcha for WooCommerce: by I Thirteen Web Solution – 2.16
    TablePress: by Tobias Bäthge – 1.13
    Wicked Folders Pro: by Wicked Plugins – 2.23.2
    Woo Manage Fraud Orders: by Prasidhda Malla – 2.0.1
    WooCommerce Better Variations: by Plugin Republic – 1.1.1
    WooCommerce PDF Invoices & Packing Slips: by Ewout Fernhout – 2.9.0
    WooCommerce PDF Invoices & Packing Slips Barcode Font: by Ewout Fernhout – 1.0
    WooCommerce PDF Invoices & Packing Slips Professional: by Ewout Fernhout – 2.8.0
    WooCommerce PDF Invoices & Packing Slips Premium Templates: by Ewout Fernhout – 2.11.2
    WooCommerce Product Add-ons: by WooCommerce – 4.0.0
    WooCommerce - ShipStation Integration: by WooCommerce – 4.1.42
    WooCommerce: by Automattic – 5.4.1
    WooCommerce Conditional Shipping (formerly WooShip): by RightPress – 1.3.4
    LiveChat: by LiveChat – 4.4.6
    WP Mail SMTP: by WPForms – 2.8.0
    WPForms Custom Captcha: by WPForms – 1.3.1
    WPForms: by WPForms – 1.6.7
    WP Overnight Sidekick: by Jeremiah Prummer
    Ewout Fernhout
    Michael Kluver – 2.3.1
    
    WPS Hide Login: by WPServeur
    NicolasKulka
    wpformation – 1.8.5
    
    YITH WooCommerce Waiting List Premium: by YITH – 1.9.9
    YITH WooCommerce Wishlist: by YITH – 3.0.22
    
    ### Inactive Plugins (4) ###
    
    Copper Creek Customizations: by GWS Technologies – 1.0.1
    Envato Market: by Envato – 2.0.6
    WooCommerce Offline Credit Card Processing: by WP Lab – 1.7.11
    WPForms Lite: by WPForms – 1.6.4.1
    
    ### Must Use Plugins (2) ###
    
    Kinsta Must-use Plugins: by Kinsta Team – 2.3.4
    SSO: by Garth Mortensen
    Mike Hansen – 0.3
    
    ### Settings ###
    
    API Enabled: ✔
    Force SSL: –
    Currency: USD ($)
    Currency Position: left
    Thousand Separator: ,
    Decimal Separator: .
    Number of Decimals: 2
    Taxonomies: Product Types: external (external)
    grouped (grouped)
    pw gift card (pw-gift-card)
    simple (simple)
    variable (variable)
    
    Taxonomies: Product Visibility: exclude-from-catalog (exclude-from-catalog)
    exclude-from-search (exclude-from-search)
    featured (featured)
    outofstock (outofstock)
    rated-1 (rated-1)
    rated-2 (rated-2)
    rated-3 (rated-3)
    rated-4 (rated-4)
    rated-5 (rated-5)
    
    Connected to WooCommerce.com: ✔
    
    ### WC Pages ###
    
    Shop base: #34150 - /grid-style-1/
    Cart: #34140 - /cart/
    Checkout: #2852 - /checkout/
    My account: #8 - /my-account/
    Terms and conditions: #2935 - /terms-and-conditions/
    
    ### Theme ###
    
    Name: Flatsome Child
    Version: 3.0
    Author URL: 
    Child Theme: ✔
    Parent Theme Name: Flatsome
    Parent Theme Version: 3.13.3
    Parent Theme Author URL: http://www.uxthemes.com/
    WooCommerce Support: ✔
    
    ### Templates ###
    
    Overrides: flatsome/woocommerce/archive-product.php
    flatsome/woocommerce/cart/cart-empty.php
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    flatsome/woocommerce/cart/cart.php
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    Thread Starter coppercreek

    (@coppercreek)

    Perfect, Thank you!

    Thread Starter coppercreek

    (@coppercreek)

    Ryanr14 thanks for your help on this… I have solved the issue.

    Mailchimp was sending the email with the (copy) tag on the product. They know about this issue and cannot figure out a fix. their recommendation is not to use duplicate products in your store. of course the easy fix for now is to turn off the mailchimp order notification….

    hope this helps anyone who experiences this issue in the future.

    Thread Starter coppercreek

    (@coppercreek)

    @ryanr14, The wrong information is only in the emails. All the information on the live website and the backend of the store is correct. We see the items the order correctly and they also export/import into quickbooks correctly. The only place there is an incorrect issue is the customer Order confirmation email to our knowledge. We havent had any complaints with the Order complaint email.

    Thread Starter coppercreek

    (@coppercreek)

    Thank you!

Viewing 14 replies - 1 through 14 (of 14 total)