Jason Crouse
Forum Replies Created
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Forum: Plugins
In reply to: [SlimStat Analytics] WordPress MU / No statsGreat, thank you so much! I’ll add this information to our knowledge base.
Jason
Forum: Plugins
In reply to: [SlimStat Analytics] Staging siteHi @stevenw123
Slimstat stores all the information in the database, so as long as you don’t overwrite the two tables
wp_slim_statsandwp_slim_events, then you won’t lose any data on the live site.I hope this helps,
JasonForum: Plugins
In reply to: [SlimStat Analytics] WordPress MU / No statsHi @lesscro
would you mind elaborating on what the specific conflict was and how you addressed it? This would definitely be beneficial to other users encountering the same problem.
Thank you,
JasonForum: Plugins
In reply to: [SlimStat Analytics] Downolads StatsSupport for the middle button (mouse wheen) is not fully consistent across the board, even though it’s been a while since I checked, so things might have improved. I will do some research and see if this can be easily implemented now.
Thank you for bringing this up,
JasonForum: Plugins
In reply to: [SlimStat Analytics] WordPress MU / No statsSure, keep me posted.
Forum: Plugins
In reply to: [SlimStat Analytics] WordPress MU / No statsHi @lesscro
sorry to hear you’re having issues with your multisite install. Assuming that you already have the latest version of both Slimstat and the multisite add-on, I would recommend checking your web server error log for any clues related to Slimstat. There are various reasons why things might not work as expected: your PHP version, is access to wp-admin-ajax.php unrestricted, do you have a caching plugin preventing Slimstat from appending the tracker to the source code, is there a conflict with another plugin? Again, let’s start from the error log and see what you can find there. Also, could you share the URL of this multisite install so that I can run some tests on my end?
Thanks,
JasonSorry it didn’t work.
Jason
Forum: Plugins
In reply to: [SlimStat Analytics] 2 identitiesYes, it is probably two people connecting to the same public WiFi network (i.e. in their office) or something along those lines. This is where our new browser fingerprint feature really comes in handy.
Jason
I looked into the specific error you’re getting, and apparently it is related to a WP function used in our code that requires at least PHP 5.5. Is there any chance that you could update your local environment to use at least that version of the language?
Jason
Forum: Plugins
In reply to: [SlimStat Analytics] Downolads StatsSure, that’s perfectly fine.
Nevermind, I just realized you deleted the wrong file. You deleted the one in
/wp-content/plugins/wp-slimstat/vendor
That’s not the right file. Look under UPLOADS (see my previous message)
Thanks,
JasonAre you sure you are using the latest version of Slimstat?
In that case you can’t use the Browscap library with Slimstat, since it requires PHP 7.1. Just delete the browscap folder under /wp-content/uploads/wp-slimstat/ and you should be good to go.
it sounds like your environment is using an unsupported version of PHP. Could you please confirm what version is your EasyPHP setup using?
Thank you,
JasonForum: Plugins
In reply to: [SlimStat Analytics] Downolads StatsIf you want to test it in advance, it’s already on our Github repo.