cookiebot
Forum Replies Created
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@lauratraveler could you provide us with your domain name so that we can verify why our scanner has only counted 1 page?
If you want your domain to remain hidden in the forums then reach out through our helpdesk and provide a link to this thread.
Sorry for the late response, we are very busy at the moment!
Under https://manage.cookiebot.com/en/cookies/ you should be able to download a list of all URLs that we have dectected on your website. Does any of these URLs match any of your Pretty Links URLs?
- This reply was modified 7 years, 11 months ago by cookiebot.
Let’s start with the first cookie-setting script tag.
You have the following script tag on line 2;
<script async src="//pagead2.googlesyndication.com/pagead/js/adsbygoogle.js"></script>We need to find out where in WordPress it is coming from. Do you have an idea?
If so, you should change it to;
<script type="text/plain" data-cookieconsent="marketing" src="//pagead2.googlesyndication.com/pagead/js/adsbygoogle.js"></script>Please have a look at the following video for installation instructions:
https://cybot.blob.core.windows.net/cb-videos/Cookiebot_WP_Installation.mp4
- This reply was modified 7 years, 11 months ago by cookiebot.
Hi @alexandra44
Take a look at the following video on installation instructions for WP;
https://cybot.blob.core.windows.net/cb-videos/Cookiebot_WP_Installation.mp4
It seems seems that you are using the API key instead of the CBID.
- This reply was modified 7 years, 11 months ago by cookiebot.
Hi @papgeo
Sorry for the delay.
Usually it does not take more than 10-20 minutes, however we are experiencing a lot of compliance-test request currently, why our systems are under heavy load. We’ll do our best to process all requests as fast as possible. Unfortunately we can’t tell when your request will be processed.
Hi there!
Yes that is possible to implement cookiebot that way.
However if you have any scripts in the google tag manager which is not a marketing cookie, that will also be blocked. Following your implementation.
If you want full control of GTM, please see
https://support.cookiebot.com/hc/en-us/articles/360003793854-Google-Tag-Manager-deploymentHi there!
It looks like the coobiebot script is implemented twice in your website.
One with a correct Cbid, which is a combination of numbers and letters, which should look like this: 00000000-0000-0000-0000-000000000000 (where the 0’s are either a letter or a number)The other have a cbid which looks encrypted of some sorts.
- This reply was modified 7 years, 11 months ago by cookiebot.
Did you have a look at https://wordpress.org/support/topic/where-are-the-script-tags/ and was that able to help you?
Zorice nemoj take bre mogla si nam dati barem dvije zvijezde 🙂
Sorry for the slow response in the forums. We are currently very busy in our helpdesk and everywhere else. As the way things are it’s quite hard for the non-technical user to become complaint, when using multiple cookie-setting plugins. This is not our fault. We have seen your support ticket (also prior to this review) and will get back to you as soon as possible. Please have patience.
If someone out there experiences that Cookiebot does not work with your Cache plugin, then try the following steps:
1. Install Cookiebot
2. Disable your cache plugin
3. Activate Cookiebot and verify that the banner is displaying
4. Enable your cache plugin again
5. Verify if your banner is displayingHi @dan14,
If you want to implement the “Change your consent” and “Revoke your consent” functionality manually, then you can use the Cookiebot API.
Here is an example:
<a href="javascript: Cookiebot.renew()">Change your consent</a> <a href="javascript: Cookiebot.withdraw()">Revoke your consent</a>The uc.js file needs to be present on the page for this functionality to work.
See also: How can the user change or withdraw a cookie consent?
- This reply was modified 7 years, 11 months ago by cookiebot.
Hi @mwr220
Sorry for the late response! We are very busy at the moment.
(1) My site is wordpress but do I have to use the WordPress plugin or can I use the normal version of your software from your website and install that on my website myself?
You can use the normal version if you like.
(2) My aim at the moment is to have none of my cookies tracking personal information so am I able to set that in your system? For example, whilst I use Clicky for web analytics the Ip Address is made anonymous so I don’t need prior consent for this and wouldn’t want your system blocking access to the tracking.
If you’ve setup your Clicky configuration to not track IP addresses (which are considered personal data), then you do not need consent for this under the GDPR. You could then tag up your Clicky script with “statistics” and have the statistics checkbox pre-checked. Do note that our compliance-scan may say that you are not compliant (not obeying prior consent for tracking cookies). This is because we have no way of checking your Clicky configuration. However, if you are confident that Clicky anonymizes the traffic, then you’re all good.
(3) Despite what I said in (2) one of my systems has to track full ipaddress because it is a security plugin that blocks hackers (wordfence) – I assume I can allow this access without permission needed in your software as it would not make sense to allow visitors to disable my essential security software?
Wordfence should now be GDPR compliant. Please see the following articles;
https://www.wordfence.com/blog/2018/05/wordfence-is-gdpr-compliant/
Because your development site is not indexed, it does not mean that visitors cannot access it; our crawler was able to find it.
Since it is accessible it may potentially set tracking cookies in the visitors browser.
You can use .htaccess to restrict access to /development (password protected) then you are fine.