Tyler Moore

Hello Elize,
Here’s how to add alt text to your author avatar by creating a custom setup:

Click “Edit site” on the top of any post page to edit your post template. Find the Author block, turn off “Show avatar” in its settings in right sidebar. Add your own Image block before it and upload author photo. You can add alt text to this image in the right sidebar settings.

To keep everything aligned nicely, wrap both the Image and Author blocks in a Row (change the Group block to Row type in settings).

If you’re still having issues, feel free to send an email to support@tyler.com with details.

Hello Christina,

Thanks for letting us know about the mini-cart issue with Variations and WooCommerce. Here are a few things to try:

1. Make sure only one mini-cart icon is added to the page.
2. Try temporarily disabling other plugins to check for conflicts.
3. Clear your site and browser cache.

If these steps don’t fix the problem, please share your site link here or email support@tyler.com so we can investigate further.

Your hardlink workaround is a smart temporary solution. Good thinking!

Thanks for your patience and for bringing this to our attention. We appreciate your help in improving Variations.

Let us know how it goes!

Hi there,

Thanks for your message and for explaining the issue further.

I understand the challenge. While I can’t give you the exact structure needed for your design, I believe you can achieve the look you want by adjusting the structure of your blocks. Here’s an approximate solution:

Since it’s inner Groups and Headings that are causing the issue, you can set them to “Wide Width”. For the images providing the ‘wave’ effect for splitting sections, instead of placing them inside a group, you can insert them in a separate “Cover” block below the group. Set their margins and paddings to 0 to ensure they have no indentation.

This should help you maintain the design without causing the horizontal scroll issue.

I hope this helps!

Hi,

It sounds like the gallery settings might be causing the issue. Please try the following steps to fix it:

1. Place the “Gallery” block in a “Group” block.
   • Group Block Settings: Set alignment to full width, enable “Inner blocks use content width,” and set the content width (e.g., 1200 pixels).
   • Gallery Block Settings: Set alignment to full width and turn on “Crop images to fit.” In the Styles tab, set “Block Spacing” to rems (e.g., 1 rem).
2. Check the image settings:
   • Extract an image from the gallery and place it under the Gallery block.
   • In the right sidebar, check the width and height settings. Delete any fixed values and drag the image back into the gallery.
3. Clear Your Browser Cache: Press Ctrl+F5 (Windows) or Command+R (Mac) to refresh the page and clear the cache.

If you need more help, feel free to contact us via email at support@tyler.com.

Thank you.

Hello,

If your navigation menu appears in the editor but not on your site in the browser, try removing the menu items and adding them again. Here’s a tutorial that shows how to do it: WordPress Menu Not Showing Up. This help resolve the problem.

If you need more help, feel free to contact us via email at support@tyler.com.

Thank you.

Hello,

It looks like your previous theme’s settings might have persisted after you installed the Variations theme. Here’s how you can fix this:

1. Start from Scratch with WP Reset Plugin:

If you prefer to start completely from scratch, you can use the WP Reset plugin. This tool allows you to reset your WordPress installation to its default settings. Keep in mind that this will delete all the pages and posts you’ve created, and you’ll need to start over. Here’s a tutorial on how to use it: WP Reset Plugin Tutorial.

2. Edit Existing Pages and Install Templates:

You can also edit the existing pages and install the templates from Tyler.com. Follow the home page setup instructions in this part of the tutorial: Home Page Setup. But, please make sure to follow the tutorial steps in order, even if the current page content looks different from the tutorial. This way, you will configure all pages correctly.

If you need more help, feel free to contact us via email at support@tyler.com.

Thank you.

Hello, Thank you for your question.
First of all you should use big images if you want to stretch them to full width. Please use at least 1920px. But at the same time don’t use too large images – they will be loading for a very long time.
The second step is to change settings of the blog post featured image:
0) Login to your website.
1) Go to any blog post.
2) Press the “Edit Site” button on the top left corner.
3) Open the left sidebar by clicking the 3 lines on the top left corner.
4) Find the “Featured Image” block and select it.
5) Open the right sidebar by clicking the “Settings” button (square icon) on the top right corner.
6) Select the “Block” tab.
7) Select the “Styles” tab (circle icon).
8) Find the “SCALE” section and select the “Cover” option.
9) Save the changes.

If you need more help, please contact us via email support@tyler.com.

Thank you.

Hello.

Thank you for your message.

You can change the font sizes via the admin panel on each page or template. If you would like to make different settings on desktop and mobile, you should find a plugin that will help you to solve this issue. By default WordPress doesn’t support media queries for now.

If you need more help, please contact us via email support@tyler.com. Please, provide as detailed descriptions as you can in your message. 

Thank you.