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Viewing 11 replies - 16 through 26 (of 26 total)
  • Plugin Author contactic

    (@contactic)

    Hello baird900,

    Actually, only forms with submissions will be displayed in the selectable list. In other words, if you are not seeing your form in the dropdown list, it is because no one has ever submit the corresponding form (resulting in no data in the database).

    We will see in how to fix this in the upcoming version, but for the while, making some test submissions should fix your problem.

    Plugin Author contactic

    (@contactic)

    Got it. Can you please paste here the exact code you are trying to run ?

    Plugin Author contactic

    (@contactic)

    Hi l4gen,

    The problem you have is actually very interesting since it could become a feature. The code you are trying to implement can’t actually work since we also changed filenames (to prevent colision). Here are the correct paths to use in your code:

    
    require_once(ABSPATH . ‘wp-content/plugins/contactic/CTC_FormIterator.php’);
    $exp = new CTC_FormIterator();
    
    Plugin Author contactic

    (@contactic)

    Great, thanks for your feedback. Closing the ticket 🙂

    Plugin Author contactic

    (@contactic)

    Hello Outdoorsmen,

    You can solve your problem by clicking on options, in the Contactic admin menu. Navigate to the Export tab. There you will be able to choose if you prefer the wordpress date setting (this is what you actually want i think) by setting false on Use Custom Date-Time Display Format. Otherwise, you can set this option to true and specify the date format you want to use in your contactic shortcode exports.

    Tell us if this solved your issue, and don’t hesitate to leave a review here 😉

    • This reply was modified 7 years, 2 months ago by contactic.
    Plugin Author contactic

    (@contactic)

    Another quick workaround would be to set your php session handler to “files” rather then “memcache” in your php.ini file

    Could you tell us a bit more about the CDMB plugin? Maybe provide a link ?

    Plugin Author contactic

    (@contactic)

    Hello Mike,

    Elementor Pro does natively support the cf7db plugin (the one that you mention) because it registers a save action inside the cf7db plugin. Unfortunately this is not the case with our contactic plugin for the moment. We will contact the Elementor team to see how we can interface our plugins so that Elementor natively supports contactic too.

    In your case, an alternative and immediate solution would be to create a “shortcode” element in the post/page that contains you elementor form, and add following shortcode:

    [cfdb-save-form-post]

    This will capture submitted POST data in Contactic.

    Plugin Author contactic

    (@contactic)

    Ok so it becomes clear now: The problem here is that you have two email columns/inputs (email and email-cp, which seems to be a copy of email) per line. Our plugin supports having different names for email inputs, but obviously only one email per line.

    Our next update (this week) will address this kind of form layout (in other words: two email inputs in a single form).

    • This reply was modified 7 years, 3 months ago by contactic.
    • This reply was modified 7 years, 3 months ago by contactic.
    Plugin Author contactic

    (@contactic)

    Thanks for your feedback

    >> 4. How would I check this?

    In the Overview page, click on export Html (screenshot). You should then see a html table, representing a raw export of your data. This table does NOT merge email fields, so you should NOT have duplicates in any cell that contains an email address (screenshot). Tell us if one of those cells contains duplicate emails 😉

    Finally, after having checked this, we invite you to update to 1.0.5. This version contains a fix that avoids potential duplicates in the overview.

    Plugin Author contactic

    (@contactic)

    Ok so you have default values here. Some questions for you, cause we are actually unable to reproduce your problem, but are willing to solve it.

    1. Can i ask you the name of your email input in each of your forms. For example:

    Form 1
    <label> Your Email (required your-email) [email* your-email] </label>

    Form 2
    [etc.]

    2. Do you confirm that you don’t have the issue anymore, for newly submitted forms?

    3. Do you store email data in your visitor’s cookie? Asking because the plugin captures data located in cookie (if set so)?

    4. Finally, to be sure, it would be nice to check (in your database, wp_contactic_submits, if you can) that the duplicate isn’t on the storage side as we suspect, but only a problem while displaying the email address in the overview page.

    Another way to check this is to click on HTML export, it will give you a raw (and none merged) view of your data.

    Plugin Author contactic

    (@contactic)

    Hello cag8f,

    Pretty strange. Do you have edited the value used to merge email fields ? This value can be found in Contactic -> Options -> Admin View tab.

    Default value for this option is %email%,%e-mail%,%e_mail% and %email%,%e-mail%,%e_mail%,%mail% since 1.0.4.

    Could you please provide/paste the value of the merge input field […] (the third input) ?

    • This reply was modified 7 years, 4 months ago by contactic.
Viewing 11 replies - 16 through 26 (of 26 total)