Eric Hepperle
Forum Replies Created
-
Forum: Themes and Templates
In reply to: [Church] Header image AND TextThanks @hrmervin. I’ll try that and report back.
Forum: Plugins
In reply to: [Contact Form 7] Contact Form not submitting the filled form.I’m posting this for anyone who is here searching for answers to why Contact Form 7 isn’t sending emails. There are many possibilities and @takayukister has addressed some of them already. In my case, I have a heavily customized child theme, and switching to the default theme (twentyeighteen) would cause me to lose many settings that I would have to spend much time rebuilding.
For those who have tried the most common suggestions about SMTP and having professional domain emails in the from, and setting Php mail() functions suggestions, to no avail, you may need to have GoDaddy (or whoever your ISP/host is) set up a spam email exception in Exchange Admin Center. I wrote a blog post detailing step-by-step how to do this.
I’m happy to help if you have questions: please post them as comments on the blog:
https://erichepperle.com/contact-form-7-broken-godaddy/
Hope this helps!
I’m posting this for anyone who is here searching for answers to why WPForms isn’t sending emails. There are many possibilities and @jquigam has addressed some of them already.
For those who have tried her suggestions, to no avail, you may need to have GoDaddy (or whoever your ISP/host is) set up a spam email exception in Exchange Admin Center. I wrote a blog post detailing step-by-step how to do this.
I’m happy to help if you have questions: please post them as comments on the blog:
https://erichepperle.com/contact-form-7-broken-godaddy/
Hope this helps!
@sterndata Thanks for your suggestion. I already have that checked and what I am trying to do is pull my WordPress.org forum topic activity into my WordPress blog (erichepperle.com/blog) so that I may serve those updates as a type of blog post. Those subscribing to my blog will automatically get notified of things I post on WordPress.org.
I’m trying to do the same thing with Stack Overflow and Quora. I think maybe I’m aggregating if that is the correct term.
The link to submit a feature request could prove helpful.
FYI: For continuity, this issue was not resolved in this post, and was continued here: https://wordpress.org/support/topic/reopening-is-smtp-plugin-required-to-send-contact-form-on-godaddy/#post-10641619
Read my blog post with the solution: https://erichepperle.com/contact-form-7-broken-godaddy/
Cheers
P.S.: WPForms is Amazing!! Check out my working contact page form I set up (it was a snap!) and please send me a comment: https://erichepperle.com/contact/
FYI: For continuity, this issue was not resolved in this post, and was continued here: https://wordpress.org/support/topic/reopening-is-smtp-plugin-required-to-send-contact-form-on-godaddy/#post-10641619
Read my blog post with the solution: https://erichepperle.com/contact-form-7-broken-godaddy/
Cheers
- This reply was modified 7 years, 8 months ago by Eric Hepperle.
I’m reporting back on this issue. In my case, when I disabled the WP Easy SMTP plugin email started sending. However, I was still unable locate the email (it was not in my Spam folder on Thunderbird).
After speaking with a GoDaddy representative in the Email support division, I learned that GoDaddy’s MS Exchange email spam policy was intercepting any emails sent with my domain in the header in the “From” email section. This is supposed to be an extra pro-active layer of email spam countermeasures. The solution was to set up an email spam exception in Exchange Admin Center to allow emails from my domain.
I created a detailed long form blog that explains my findings here:
https://erichepperle.com/contact-form-7-broken-godaddy/
Hope you find it useful!
Good News!
OK, guys. I promised to report back if I found anything useful. Well, finally, after many dead ends, I found the solution!
I dug deep researching this issue including spending about 30 minutes with a GoDaddy email support representative. Now this may not be the solution to your issue with contact forms, but for what I and many others are experiencing, the solution turned out to be setting an email spam filter exception in Exchange Admin Center.
I created a detailed long form blog that explains my findings here:
https://erichepperle.com/contact-form-7-broken-godaddy/
Hope you find it useful!
- This reply was modified 7 years, 8 months ago by Eric Hepperle. Reason: Add tags
Thanks for that clarification! After some hiccups I did get my site migration to work using your 4-step process. The migrated site is here: http://ehepperle.com/in-progress/ehw/20180823/
For anyone viewing this and considering doing the Two-Part Install using the Database Only Backup method, here are a few gotchas to keep in mind:
1) It took over two hours to download my website (mostly because of the “uploads” folder, the entire site was about 900MB) via FTP and reupload via FTP. According to this blog post (https://neliosoftware.com/blog/wordpress-migration-problems-and-how-to-fix-them/) it takes less time to download or upload one large file, than many thousands of tiny files, which I was not aware of.
2) I migrated my site to a subfolder on a different domain which did not have an SSL certificate installed. Although the migration said it was a success and I was able to login and display the dashboard just fine, I could not load the index.html (home) page. After some troubleshooting (disabling plugins), I realized that Really Simple SSL was the culprit. After disabling that plugin and changing “https” in the address bar of the browser to “http, I was finally able to load the homepage.
3) Near the end, I also reset the permalinks by changing from “Post name” to “Plain” the back to “Post name” (saving after each change, of course). This may have helped or it may have had no overall effect at all.
Keep this in mind when running the Duplicator Two-Part Install.
- This reply was modified 7 years, 8 months ago by Eric Hepperle.
Forum: Everything else WordPress
In reply to: Email notification alerts for topic replies?@rachna90, Thanks!
I was already checking that box, I had just forgotten that I changed the email to a business email address. I guess I’ll have to set up my web mail to alert my Android phone.
Closing this topic. 🙂
Forum: Fixing WordPress
In reply to: Remove and prevent automatic p tag wrappers on videos and iframes@kjodle Thanks for your suggestion. The past month has been busy and I’m not getting notifications for some reason when people reply to my WordPress.org posts, so I didn’t see this until today.
I really don’t want to switch themes because then I lose my settings. However, I suppose I could set up a staging version and switch the theme on that to 2017 without affecting the live site.
I will test out your suggestion and report back.
I would be more than happy to post anything I find. I will contact GoDaddy again. Maybe I’ll get a better answer this time.
Any suggestions on what specifically I should ask them about?
@buzztone Neil, I’m not sure but I think the forum timed out or something and I’m not able to tag you in my previous comment. This tag is pointing you to my previous comment which it doesn’t seem that you’ve seen. I’m to blame because I tried to reply on the phone.
If you could, kindly reply to the response I sent you 2 weeks ago as this issue is still not resolved: https://wordpress.org/support/topic/there-is-a-pending-change-of-the-admin-email-unable-to-change-general-email/#post-10559581
I appreciate your help so far.
- This reply was modified 7 years, 8 months ago by Eric Hepperle.
Hey @crystallea,
Sorry to hear you are having similar troubles. Out of curiosity, what theme are you using?
I’ve made some progress, but I haven’t solved the thing. I posted this related topic (https://wordpress.org/support/topic/is-smtp-plugin-required-to-send-contact-form-on-godaddy/), but a moderator prematurely closed it, either because they read “success” in my ticket without reading the rest of what I typed indicating the problem was not fixed, or because there were no replies for X amount of days.
I created a new ticket to “reopen” the issue here: https://wordpress.org/support/topic/reopening-is-smtp-plugin-required-to-send-contact-form-on-godaddy/
I believe the admin email thing is related to the contact forms not sending issue.
- This reply was modified 7 years, 8 months ago by Eric Hepperle.
Thanks. After reading the two threads you provided I had success, as @haychart describes in thread 2:
now i can send from the Test Email tab and receive that email fine
when i fill in the contact form it says thanks for contacting us – but i don’t receive the email
except, where they apparently got theirs working, mine has not worked yet completely. Yes I’ve checked my spam (actually “Junk” folder in Mozilla Thunderbird).
The complete confirmation message I get (though the emails can’t be found) is:
Thank you for your message. It has been sent.
I believe this is cPanel email, but how would I know for sure?
Here is the config that worked for sending from the test email:
- SMTP Host: localhost
- Encryption: None
- SMTP Port: 25
- SMTP Authentication: No
- [the username]
- [the password]