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Forum: Reviews
In reply to: [NextGEN Gallery Image Optimizer] Sorry, didn't work, but don't stop trying!There are some specific cases where it may not work. Because optimization is done on servers, for security reasons, at the moment there is support only for file names that contain english letters and numbers (including – and . )
Maybe that was the reason or it was something else. Also we had an issue some days ago with ISP which is hosting our server infrastructure so it might be the case that free server was not available. This is also a reason why we offer commercial service.
Finally, maybe it is our fault we didn’t spot yet really. If you would provide more information we would be happy to help you make it work.
Hi RobbieNCC,
Sorry for the late response. We had some internal issues, then had to recover account credentials etc.
Anyway, thank you very much for your feedback.
Most of the users did not complain about this warning (probably because of the production php configuration which didn’t show Warnings and confused ajax calls as well).
Since we started to get more and more complains on e-mail, we have just released version 1.1 which fixed this.
Hi Diana,
We are aware of it, but sorry to say the multisite support is in our roadmap for the 1.2 version.
It should be available until end of the year.
Sincerely,
Ben