Cristián Lávaque

Thanks for the additional details.

It seems like the normal package would be fine and update automatically if it were not for pro needing to be updated a lot.

I see. Well, when there’s a new Pro version available, the updater will tell you about it. Pro is still active, but the updater will keep telling you about the newer version. Since I’m making more frequent releases, you’re seeing it more often. Would you prefer to have an option to hide the Pro update notices?

I also get lots of nagging from the security plugins about S2 member.

In recent weeks there was that, but they’re happy with the latest releases now, and they’ve marked those as fixed already, so you shouldn’t be seeing more of that if you’re using the latest version.

but one customer looked at the tutorials and it wasn’t slick enough for them. I guess they wanted fancy admin panels rather than lots of code options

Ah okay, you’re talking about site owners, like clients that you created sites for, not just regular site members, right?

Well, there’s plenty of admin panels, but also code options for further customizations. Or by code are they talking about the shortcodes?

I never know how the user is seeing S2 or if the portals/pay screens are showing correctly

Why not? what do you mean? that made me curious. The only thing that comes to mind are the pro-forms not showing/working correctly when the s2Member file for CSS and JS (s2member-o.php) is being blocked by a security setting on the site/server. https://s2member.com/kb-article/mod-security-odd-403-503-500-errors/

Is that what you mean? If that’s an issue at all, it’s noticeable right away, after you get the security configuration sorted, it’d continue looking and working fine.

Currently I have three sites that use it and two have it deactivated until I can go in and get my head around it again. The third I’m not sure is working or not.

Would you like me to help you figure those out? If you give me the details of the difficulty you’re having with each, I’ll be happy to help you.

I do actually like S2 member a lot and have had it working a few times.

Great 😊

Yes, you can do those things with the s2Member Framework.

In the restriction options you can restrict all pages and posts, just enter all (instead of post ID) to restrict all posts/pages. WP Admin > s2Member > Restriction Options

You can close registrations from the General Options. WP Admin > s2Member > General Options > Open Registration

If you delete s2Member, the restrictions just aren’t applied.

There’s no conflict with Wordfence.

Let me know if you have more questions.

🙂

Cristian

Hi Justin,

I’m not sure what you mean by Pro deactivating. Pro hasn’t required a matching version with the Framework for many years now. Could it be that you have a very outdated installation? It doesn’t sound like it, but that’d be the only way for that to happen… You could get the Pro update notice so you know there’s new one available to update, but Pro would still be active if you have any version from the last years…

About the look, what users do you mean? They don’t see the admin pages. Or do you mean some s2Member form? you can customize their look if you want. I’m curious about what you mean by that, so I can take a look at how I could improve it.

🙂

Cristian

That’s good to know. Thank you for the update! Glad you found the problem and hope you could then solve it.

🙂

Hi @li-an

Do you mean if s2Member is fine with WP 6.6? Many are using them, and I also have it as one of my test installations, actually I have the latest alpha, and haven’t seen an issue.

In any case, and this goes for all plugins/themes/etc, it’s always best practice to do a backup before changes, so you can revert if needed.

Let me know how it goes. 🙂

Hi @drcheap

Yes, I’m aware. I am working on it at the moment. Will be releasing a fix soon.

Could you remove the details from here to keep it more secure? Thanks! 🙂

Cristian

Hi Jason.

I’m sorry you had that problem! There must be something misconfigured that prevented the demotions. s2Member’s demotion is activated and set from: WP Admin > s2Member > PayPal Options > Automatic End-Of-Term Behavior

Also, it’s important that the payment gateway is notifying s2Member correctly of ended subscriptions, so it can tell when to demote/delete the user. WP Admin > s2Member > PayPal Options > Instant Payment Notifications

And while troubleshooting, it’s helpful to enable s2’s logging, so one can go over the logs for the notifications, and see if they got to s2, and what happened. WP Admin > s2Member > Log Files

There is a separate payments log addon for s2, normally the payments are followed and reviewed in the payments gateway, which is the one that has all their details and manages them.

But I see how it’d be hard to now spot several ended subscriptions in the gateway, against your site users to adjust them… Let me think if something could be done to check them in bulk…

Could you check the EOT setting, the IPN integration, and enable logging?

With logging enable, please reproduce the behavior: create test user with a 50 cent/day Level 1 subscription, then end the subscription, see if the test user gets demoted, and show me the log entries please (removing any sensitive details).

I look forward to your update. 🙂

Great job sorting that out! 👍 Thank your update sharing your solution with the community! 🙏

😀